Grand Sunset Princess - All Inclusive

Property class: 5 and above

Choose dates to view prices

Placing you within a 10-minute drive of El Camaleón Mayakoba Golf Course, Grand Sunset Princess - All Inclusive features a free water park and a nightclub. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Buffet Naranja, one of 10 restaurants, serves breakfast, lunch and dinner. Other highlights include 12 outdoor pools, an indoor pool and a free kid's club. The pool and helpful staff get great marks from fellow travellers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 10 restaurants and 2 beach bars
  • 3 poolside bars and 15 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 12 outdoor pools and indoor pool
  • 4 hot tubs
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Separate bath and shower
The current price is €201
includes taxes & fees
18 Oct - 19 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Suite, Garden View

8.2 out of 10
Very good
(334 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

Deluxe Suite, Pool Access (with Bathtub, Pool View)

8.4 out of 10
Very good
(57 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

Family Club Room - Pool Access, Pool View

7.4 out of 10
Good
(15 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Single Sofa Bed

Family Club Deluxe

7.2 out of 10
Good
(21 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Single Sofa Bed

Platinum Suite

8.0 out of 10
Very good
(46 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

Laguna Villa Suite

9.0 out of 10
Wonderful
(17 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Super Saver

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Quinta Avenida - 17 min drive - 9.9 km
  • Playa del Carmen Main Beach - 18 min drive - 10.2 km
  • Maroma Beach - 21 min drive - 14.7 km
  • Xcaret Eco Theme Park - 30 min drive - 20.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.6 miles/20.3 km
  • Free beach shuttle

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Yucatán Main Restaurant - ‬6 min walk
  • ‪La Locanda - ‬13 min walk
  • ‪Buffet Riviera - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

  • Placing you within a 10-minute drive of El Camaleón Mayakoba Golf Course, Grand Sunset Princess - All Inclusive features a free water park and a nightclub. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Buffet Naranja, one of 10 restaurants, serves breakfast, lunch and dinner. Other highlights include 12 outdoor pools, an indoor pool and a free kid's club. The pool and helpful staff get great marks from fellow travellers.

All-inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

  • All non-motorised water sports are included.

Land activities

    • Fitness facilities
    • Football
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing

Entertainment

    • Access to on-site nightclubs
    • On-site live performances

At a glance

CHECK-IN
15:00
CHECK-OUT
12:00

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking

Off-site

    • Free beach shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on-site

What to do

  • Free beach shuttle
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Archery
  • Evening entertainment
  • Shopping
  • Pool table
  • Ping pong
  • Beach nearby

Working away

  • 5 meeting rooms
  • Conference space (5425 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • An indoor pool
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • 4 hot tubs
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Buffet Naranja – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Mexican Restaurant – This family restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Internacional Restaurant – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Grill Restaurant – This family restaurant only serves dinner. Reservations are required. Open daily.
Italian Restaurant – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Optional extras

  • Late checkout can be arranged for an extra charge of MXN 50 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Sunset Princess - All Inclusive offer free cancellation for a full refund?

Yes, Grand Sunset Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Sunset Princess - All Inclusive?

Yes, there are 12 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Grand Sunset Princess - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Sunset Princess - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Sunset Princess - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 50 (subject to availability).

What is there to do at Grand Sunset Princess - All Inclusive and nearby?

Have fun with on-site activities such as archery and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Grand Sunset Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars and a nightclub, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near Grand Sunset Princess - All Inclusive?

Yes, there are 10 on-site restaurants, featuring Mexican cuisine.

Does Grand Sunset Princess - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Grand Sunset Princess - All Inclusive like?

Grand Sunset Princess - All Inclusive is a short 13-minute walk from Playa Xcalacoco and 16 minutes' walk from Chun-Zumbul (diving site).

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Reviews

Grand Sunset Princess - All Inclusive Reviews

8.4

Very good

9.2

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants at this property offer delicious food, with many guests praising the buffets, à la carte options, and specific restaurants like Italian and Teppanyaki. (353 reviews)
  • Breakfast options were plentiful and excellent with great variety and outstanding service. (26 reviews)
  • The spa services were great, clean, and relaxing with many reviewers praising their massage experiences. (26 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
Restaurant
Beach
Buffets
Booking
Drinks
Family friendly
Entertainment

Reviews

Verified review

10/10 Exceptional

Every member of the staff was very friendly and helpful. We had excellent service at every restaurant and bar. The rooms were so clean every day, and the landscaping was beautiful. My kids loved all the activities (beach volleyball, water polo, ping pong, guessing games, trivia, etc) and my husband and I loved all of the option for pools. There was everything from party vibes to quiet, relaxing areas. We had a great stay.
Verified review

8/10 Very good

It was a very family friendly resort
Verified review

10/10 Exceptional

Excellent resort. Very clean, good food and drinks, very spacious witch I really like, a lot of pools so it’s never crowded, lotsa wild animals on the resort, and the staff was also very nice, overall a highly recommended resort for couples or family’s
Verified review

10/10 Exceptional

clean room, friendly staff, many large pools. All inclusive buffet restaurant and reserved restaurants are all very good.
Verified review

10/10 Exceptional

The food, drinks, amenities, and overall experience was truly enjoyable. My week was peaceful, relaxing, and fun definitely would recommend.
Verified review

10/10 Exceptional

Beautiful, clean resort with friendly staff. Food was fresh and good quality.
Verified review

10/10 Exceptional

Stay was amazing! Staff were friendly and welcoming! Food was pretty good but nothing crazy. Only real con was how far everything was from the rooms.
Verified review

10/10 Exceptional

The room was very clean every day, the restaurants were clean , wished the buffets to have more choices
Verified review

10/10 Exceptional

The property was beautiful. The room was amazing and the food was excellent. I would go back for sure.
Verified review

10/10 Exceptional

My stay was excellent from start to finish. The staff was friendly, professional, and always willing to help, and the facilities were clean and well maintained. My only recommendation would be to offer more variety in the food options and make restaurant reservations easier to secure. Overall, it was a great experience, and I would definitely stay again
Verified review

10/10 Exceptional

The entire hotel and rooms were super clean, kind staff, many clean pools, excellent food at the main dining hall. Restaurants were a little disappointing though which was fine given the ample options available at the dining hall. Highly recommend this resort!
Verified review

10/10 Exceptional

Resort was great, but the seaweed was terrible which is out of anyone’s control. We didn’t even use our balcony because the smell of all the rotten seaweed was just unpleasant. All the large pools are amazing and not overly crowded. Rooms are newly remodeled & nice.
Verified review

8/10 Very good

This resort is nice but nothing exceptional about it. They have no signs for the restaurants so it takes awhile to figure out which one you have your reservation for. Drink service around the pool was hit and miss. Pool activities were fun for the family.
Verified review

8/10 Very good

Property layout and staff very efficient. Rooms are excellent food is good. Not a lot of rotation on food type in buffet and à la cart restaurants are impossible to book for multiple rooms we had 28 people in our party with 10 rooms and we only able to eat together in buffet. Celebrating our matriarchs 80 th birthday
Verified review

10/10 Exceptional

Beautiful hotel with a great night show. room very clean. I met persons from from many countries. the buffet was extremely good with a great variety of food.
Verified review

10/10 Exceptional

The hotel, the food, and the staff were all excellent. The beach was not good alot Algae and Seaweed which created a bad odor and kept beach closed while we were there
Verified review

10/10 Exceptional

Everything was prefect, the quality of the food is excellent, servers are very kind, the only disappointing is the check-in process time, staff are very slow
Verified review

10/10 Exceptional

We had a great stay. We had a group of 15. Large resort with plenty to do for all ages (18-60) of our group. The only down side was the beach because of the sargassum but that was expected for this time of year. We had a great time at the pool bars. The food was surprisingly good.
Verified review

10/10 Exceptional

The resort has been recently renovated and it's even Bethan before. The rooms the lobby the restaurants the slides is new and the service has always been exceptional. I try to get the rooms between the high 200 - the high 300. That's worth the all-inclusive for me and my daughter (2 person) stay that we get to stay an extra night or two compared to other resorts in the area. The resort is massive with shows and music every night
Verified review

10/10 Exceptional

The review is beautiful. We were able to upgrade to the platinum side and that really made the trip. It is so big there make sure you ask about all the things you can do and get it on your phone. They have lots to do for kids but if you don’t ask you’ll miss out on a lot.
Verified review

10/10 Exceptional

Staff friendly. Food was good. Staff worked hard to clear beach each morning of seaweed. Grounds beautiful!
Verified review

10/10 Exceptional

It was our third time staying at the Princess resort, and although our stays are quick we really enjoy all the amenities, since the property has been renewed, you get cleaner updated rooms, if you travel with small children the waterpark was updated and is bigger which now adults n kids can enjoy. Everyone from lobby to the beach bar were excellent. A new arcade room was built next to the sport bar, and the menu there was expanded a bit. You don't get a 5 star food but it is tasty. I would definitely recommend this resort for Adults or Families, there is something for everyone.
Verified review

8/10 Very good

The place was clean and well maintained, the staff was helpful and outgoing. It was a pleasant stay for the most part. The only thing I didn't like was the food, it was okay but not better then okay. The options for alternative spaces were lacking, if you want to hangout someplace air-conditioned after a day in the sun that is not ur room, a restaurant or bar you will have a hard time.
Verified review

6/10 Good

The resort is beautiful, house keeping was amazing. Restaurants were great, buffet was excellent. Gym, sauna and live shows were a good experience. It’s a big property and not enough carts to take you around. Room service charges you 30$ USD for a ham and cheese sandwich. No beach cause of the seaweed.
Verified review

6/10 Good

Beautiful resort, Friendly attentive staff, clean rooms , Good breakfast Wonderful spa. Do to Mother Nature Sargassum was extremely bad and smelled horrible. Pools close early 8pm including private swim up rooms.