Located in the heart of Chihuahua's business district, Sheraton Chihuahua Soberano offers a serene retreat. Relax on the sun-kissed terrace or unwind with dry cleaning and laundry services at your fingertips. The helpful staff has left a lasting impression on previous guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Non-smoking
Gym
Free parking
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness centre
Room service
24-hour business centre
Business centre
4 meeting rooms
Terrace
24-hour front desk
Garden
Feel at home (6)
Private bathroom
Separate bath and shower
Premium TV channels
Garden
Terrace
Daily housekeeping
The current price is €102
€102
includes taxes & fees
4 May - 5 May
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
37 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
Highlights
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
37 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, City View
Room, 1 King Bed, City View
Highlights
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
37 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, City View
Room, 2 Queen Beds, City View
Highlights
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
37 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Mountain View
Room, 1 King Bed, Mountain View
Highlights
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
37 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Mountain View
Room, 2 Queen Beds, Mountain View
Highlights
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
37 sq m
Sleeps 4
2 Queen Beds
View all photos for Club Room, 1 King Bed, Mountain View
Club Room, 1 King Bed, Mountain View
Highlights
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
37 sq m
Sleeps 2
1 King Bed
View all photos for Club Room, 2 Queen Beds, Mountain View
Club Room, 2 Queen Beds, Mountain View
Highlights
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
37 sq m
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
Highlights
Air conditioning
LED TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
93 sq m
Sleeps 2
1 King Bed
View all photos for Presidential Suite, 1 King Bed
Sheraton Chihuahua Soberano puts you within a 10-minute drive of Fashion Mall. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness centre, a snack bar/deli and a terrace. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
DONE
Hotel size
204 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Racquetball/squash
Working away
24-hour business centre
4 meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Vegan dining options
Vegetarian dining options
At least 80% of lighting from LEDs
No plastic coffee stirrers
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Closed-captioned TV
Lowered view port in door
Lowered locks/deadbolt
Transfer shower
Room amenities
Be entertained
40-inch LED TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Special features
Dining
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 342 for adults and MXN 174 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 19 February to 10 April:
Swimming pool
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sheraton Chihuahua Soberano Hotel
Sheraton Soberano Hotel
Sheraton Chihuahua Soberano
Sheraton Soberano
Sheraton Chihuahua Soberano Hotel
Sheraton Chihuahua Soberano Chihuahua
Sheraton Chihuahua Soberano Hotel Chihuahua
Frequently asked questions
Does Sheraton Chihuahua Soberano offer free cancellation for a full refund?
Yes, Sheraton Chihuahua Soberano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Chihuahua Soberano?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Chihuahua Soberano?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Chihuahua Soberano?
Yes, there's free self parking.
What are the check-in and check-out times at Sheraton Chihuahua Soberano?
Check-in start time: 3 PM; check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Sheraton Chihuahua Soberano and nearby?
On-site recreation at Sheraton Chihuahua Soberano includes racquetball/squash. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Sheraton Chihuahua Soberano?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Sheraton Chihuahua Soberano like?
Sheraton Chihuahua Soberano is a short 18-minute walk from Distrito Uno and 18 minutes' walk from District 1 - Shopping Mall.
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Sheraton Chihuahua Soberano Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Food
Bed
View
Water
Lobby
Cities
Location
What guests liked
The breakfast buffet was delicious and reasonably priced, with many guests enjoying it daily. (3 reviews)
The pool area is beautiful with spectacular views and good bar service. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
20 Dec 2024
Great place to stay.
Jaqueline
Jaqueline, 1-night trip
10/10 Exceptional
28 Dec 2024
Excellent location and service from all staff
Pedro
Pedro, 1-night trip
10/10 Exceptional
4 Dec 2024
Great location, definitely coming again!
Jazmin
Jazmin, 1-night trip
10/10 Exceptional
8 Jul 2024
Great hotel, staff and restaurant.
Jasun
Jasun, 1-night trip
10/10 Exceptional
13 Sept 2024
Great location and very clean.
Thomas
Thomas, 1-night trip
4/10 Fair
20 Mar 2025
Disappointing
The service is very slow at the restaurant and other areas. I had to call several times to request the laundry service. The hotel in general, and the rooms need maintenance: old/dirty carpets, towels and tablecloths with holes. No shower gel or soap in the shower/bathtub.
This is not a Sheraton quality service
Verified traveller
3-night trip
10/10 Exceptional
13 Jul 2024
good place to stay
joel
joel, 3-night trip
8/10 Very good
16 Jul 2024
Good place to stay
Jesus
Jesus, 3-night trip
10/10 Exceptional
14 Sept 2024
Excellent location
Alfredo
Alfredo, 5-night trip
10/10 Exceptional
4 Dec 2024
Excellent
Alfredo
Alfredo, 3-night trip
10/10 Exceptional
3 Jan 2025
It's a nice hotel the carpet is a little old in my opinion. But everything else looks nice.
Arturo Muñoz
Arturo Muñoz, 3-night trip
10/10 Exceptional
23 Jun 2024
The hotel was clean and my family felt safe
Ruben
Ruben, 2-night trip
8/10 Very good
1 Nov 2024
Needs to be modernized but all and all it’s beautiful.
Yosephine
Yosephine, 2-night trip
10/10 Exceptional
23 Aug 2024
Service was very good
Sergio
Sergio, 1-night trip
8/10 Very good
16 Aug 2024
Good area for the value
JEFFREY
JEFFREY, 1-night trip
10/10 Exceptional
2 Nov 2024
Buen customer service
Jose
Jose, 2-night trip
8/10 Very good
1 Jul 2024
Very popular place for large functions overall dining is good and great service from staff.
David
David, 21-night trip
10/10 Exceptional
15 Oct 2024
I like the live piano that’s pretty cool
Alexander
Alexander, 1-night trip
6/10 Good
15 Aug 2024
The main hotel is wonderful the rooms are showing a lot of wear and need to be maintained better.
David
David, 7-night trip
10/10 Exceptional
20 Aug 2024
The property was nice ams in very good conditions...noce service
Edith
Edith, 1-night trip
4/10 Fair
2 Dec 2024
Rooms, window, elevator and the carpets at the rooms are dusty and durty
Sulema
Sulema, 5-night trip
10/10 Exceptional
24 Nov 2024
Chihuahua up and coming with dynamism a new food centric experience in the city to be welcome into this tag majal of property with an infinity pool with great view of this great city. The room in older side but very well cared for. Bar closes early but staff is amicable to allow you to close your business. In chihuahua this is one of the two top options for any travelers. Staff was flexible with policies on a per guess basis to satisfy your requirements and because it’s a culture of service at a high level that maintains this property
Mario
Mario, 2-night trip
10/10 Exceptional
6 Aug 2024
Great expriwnce
MARIA E
MARIA E, 2-night trip
10/10 Exceptional
11 Jul 2024
I really enjoyed the convenience, parking, the pool, the restaurant, the breakfast options IN HOUSE, and the area the hotel was in. The only downside is the temperature of the rooms is not up to my standards.
Leroy
Leroy, 1-night trip
8/10 Very good
29 Jul 2024
Place is super clean and nice but staff is a bit rude especially when you don’t dress in suit and tie for breakfast.