Guests
All properties in Tapachula, Chiapas, Mexico

Hotel Fénix

3-star hotel in Tapachula with restaurant and bar/lounge

  • Free WiFi and free parking
From
€30

Image gallery

  • Lobby
  • Lobby
  • Superior Room, 2 Double Beds - Bathroom
  • Exterior
  • Lobby
Lobby. Image 1 of 31.
1 / 31Lobby
4a. Avenida. Norte 19, Tapachula, 30700, CHIS, Mexico
8.8.Fabulous.
  • A/C was very noisy and the bathroom very small.

    Dec 13, 2019

  • I like the stuff members very nice people ..great atmosphere great location on town and…

    Apr 15, 2019

See all 19 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Property highlights

For families

  • Private bathroom
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator

What’s around

  • Heart of Tapachula
  • Miguel Hidalgo Central Park - 2 min walk
  • Archaeological Museum of Soconusco - 4 min walk
  • Bicentennial Park - 7 min walk
  • Plaza Cristal Shopping Center - 25 min walk
  • Izapa Archeological Zone - 7.2 mi / 11.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 2 Double Beds
  • Superior Room

What’s around

Landmarks

  • Heart of Tapachula
  • Miguel Hidalgo Central Park - 2 min walk
  • Archaeological Museum of Soconusco - 4 min walk
  • Bicentennial Park - 7 min walk
  • Plaza Cristal Shopping Center - 25 min walk
  • Izapa Archeological Zone - 7.2 mi / 11.5 km
  • Malacatan Castle - 16.9 mi / 27.1 km
  • Chiapas Port - 17.8 mi / 28.6 km
  • La Encrucijada Biosphere Reserve - 19.6 mi / 31.5 km
  • Volcán Tacaná Biosphere Reserve - 20.1 mi / 32.4 km
  • Casa Grande - 23 mi / 37.1 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 26 min drive
map
See on map
4a. Avenida. Norte 19, Tapachula, 30700, CHIS, Mexico

At a glance

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

There is no front desk at this property. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • 24-hour business center
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1953
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Hotel Fénix Tapachula
  • Fénix Tapachula
  • Hotel Fénix Hotel
  • Hotel Fénix Tapachula
  • Hotel Fénix Hotel Tapachula

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Fénix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 1 PM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Domino's Pizza (3-min walk), La Jefa (5-min walk), and Ángeles repostería (5-min walk).
  • Hotel Fénix has a garden.
8.8.Fabulous.
  • 8.0.Very Good

    Everything is Ok Well located. Parking Air Thanks.

    1 night trip, Mar 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Su atención muy lindo el lugar limpio y espacioso muchas gracias a todos !!!

    Sandraestefsnia, 3 night family trip, Jun 26, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Cómodo

    Muy comodo

    Rafael, 1 night business trip, Jun 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Buen descanso buena ubicación

    Habitaciones espaciosas y cama cómoda la vista del jardín me agrada, su ubicación es muy buena.

    Fernando, 1 night family trip, Jan 26, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Existen ratas en las habitaciones, inclusive roen tus cosas, ya que el roedor"piensa" que es alimento. los roedores pueden ser portadores de rabia y otras enfermedades.

    David, 1 night trip, Nov 28, 2018

    Verified Expedia guest review

  • 6.0.Good

    Martha, 1 night trip, Aug 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    2 night trip, Jun 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    4 night trip, Apr 2, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Jose Antonio, 1 night family trip, Nov 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night trip, Nov 30, 2019

    Verified Expedia guest review

See all 19 reviews