El Marques Hacienda Hotel

3.0 star property
Family-friendly hotel in Guanajuato with outdoor pool and restaurant

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Photo gallery for El Marques Hacienda Hotel

Outdoor pool, open 8 AM to 7 PM, pool loungers
Reception
Children’s activities
Suite (Suite Cabana)
Front of property
In the heart of a historical district, El Marques Hacienda Hotel offers endless fun for the whole family. Play a round of mini golf, splash around in one or both pools, and enjoy quality time at the playground and arcade/game room. With free WiFi in public areas and cooked-to-order meals at Los Arcos restaurant on site.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Connecting rooms available
  • Gym
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Free use of bicycles
  • Children's pool
  • Room service
  • Babysitting
  • Conference centre
  • Meeting rooms

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 1 of 1 room

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Connecting rooms available
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Carretera Guanjuato - Irapuato Km. 11, Guanajuato, GTO, 36263

What's nearby

  • Mummies Museum - 18 min drive - 13.7 km
  • Alley of the Kiss - 18 min drive - 14.1 km
  • Pipila Monument - 18 min drive - 14.4 km
  • Juarez Theater - 18 min drive - 14.4 km
  • Union Garden - 18 min drive - 14.4 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 24 min drive
  • Airport pickup service

Restaurants

  • ‪Los 4 Elotitos - ‬9 min drive
  • ‪Mariscos Gutiérrez - ‬6 min drive
  • ‪Tacos Don Chon - ‬6 min drive
  • ‪Oficina - ‬7 min walk
  • ‪La Michoacana SANTA FE - ‬7 min drive

About this property

El Marques Hacienda Hotel

When visiting Guanajuato, El Marques Hacienda Hotel is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Los Arcos, which serves breakfast, lunch and dinner. Other highlights at this Colonial hotel include a bar/lounge, a fitness centre and an outdoor tennis court.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 36 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 6 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Babysitting*

Pets

    • Pets stay for free (dogs and cats only, 2 total, up to 15 kg per pet)
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport pickup on request (available 24 hours a day)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Mini golf
  • Pool table
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bike hire
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1557
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Mosquito nets
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Outdoor tennis court
  • Reception hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible parking

ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

STAR_OUTLINE

Special features

Dining

Los Arcos – This restaurant serves breakfast, lunch and dinner.

MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 300 for adults and MXN 150 to 250 for children
  • Airport shuttle service is offered for an extra charge of MXN 500 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs MXN 150

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

El Marques Hacienda Hotel Guanajuato
El Marques Hacienda Hotel
El Marques Hacienda Guanajuato
El Marques Hacienda
El Marques Hacienda
El Marques Hacienda Hotel Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda Hotel Hotel Guanajuato

HELP_OUTLINE

Frequently asked questions

Does El Marques Hacienda Hotel offer free cancellation for a full refund?

Yes, El Marques Hacienda Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Marques Hacienda Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 7 PM.

Are pets allowed at El Marques Hacienda Hotel?

Yes, cats and dogs stay for free, with a limit of 2 total and maximum weight of 15 kg per pet.

Is parking offered on site at El Marques Hacienda Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by El Marques Hacienda Hotel?

Yes, a shuttle from the airport to the hotel is available. The charge is MXN 500 per vehicle.

What are the check-in and check-out times at El Marques Hacienda Hotel?

Check-in start time: 3 PM; check-in end time: 6 PM. Check-out time is noon.

What is there to do at El Marques Hacienda Hotel and nearby?

Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and an arcade. El Marques Hacienda Hotel also has a picnic area and a garden.

Are there restaurants at or near El Marques Hacienda Hotel?

Yes, there's an on-site restaurant, Los Arcos.

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El Marques Hacienda Hotel Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Facilities need to be kept nicer. However, staff where very attentive.
Martha, 1-night trip

8/10 Very good

We checked in after the sun went down so it was dark out. Lighting on the property is very bad. Dark everywhere. Wish there was more light to actually see where we were going. The hotel room itself is also dark. The restaurant was dark. Not a good experience for my dad who is partially blind. Staff is very helpful though, they were patient with our questions and gave directions.
Cristina, 1-night trip

2/10 Poor

Habia ratones

Nos cambiaron de cuarto dos veces porque habia ratones
Jose Andrés, 2-night trip

10/10 Exceptional

Guillermo, 2-night trip

8/10 Very good

Estancia agradable, pueden mejorar la ropa de cama y las toallas, ya muy desgastadas, y cuidar el servicio de café en los cuartos, pues hay cafetera pero no insumos.
IGNACIO, 1-night trip

8/10 Very good

Mariano, 5-night trip

8/10 Very good

In it's glory days I'm sure this was a terrific property. Sadly, it has deteriorated over the years and maintenance of the outdoor areas seems to have lapsed. The placita we were in was fairly new and updated. It was clean and the staff were friendly and helpful. The menu offered at the restaurant was quite limited, but again staff in the restaurant were friendly and helpful.
Arthur, 3-night trip

10/10 Exceptional

Juan de la, 1-night trip

6/10 Good

No le dan mantenimiento necesario a las instalaciones
Abigail, 1-night trip

10/10 Exceptional

Enrique emmanuel, 1-night trip

10/10 Exceptional

Disfrutamos mucho estar en un lugar con esas caracteristicas.
Ramón, 1-night trip

6/10 Good

José Manuel, 1-night trip

10/10 Exceptional

Edgar Eduardo, 1-night trip

10/10 Exceptional

Excelente, son pet Friendly ( en serio!)
Eva María, 1-night trip

6/10 Good

.
Mauricio, 1-night trip

10/10 Exceptional

Es un lugar MARAVILLOSO , el contacto con la naturaleza y con gente muy amable , regresaremos pronto primero Dios , Gracias
FRANCISCO J DOLORES, 1-night trip

10/10 Exceptional

Muy bonito hotel y gran servicio , gracias
FRANCISCO J DOLORES, 1-night trip

8/10 Very good

Karla, 1-night trip

8/10 Very good

Lo que más me gustó fueron los jardines, lo que no me gustó fue que no había wi fi
SERGIO, 2-night trip

10/10 Exceptional

Muy bonita hacienda e instalaciones amplias y para todos los gustos. Para los niños muchas actividades que pueden realizar.
ARIADNA NALLELI CHÁVEZ, 2-night trip

8/10 Very good

The property was beautiful! The food in the restaurant was delicious. Great location, but confusing directions using Maps and Waze. We were only able to locate it by pulling over and asking a local.
Allison, 1-night trip

10/10 Exceptional

Es un lugar excelente. El personal se desvive en la atencion a los clientes. Tiene muchas amenidades, realmente es ina muy grata experiencia.
Norma Berenice, 1-night trip

6/10 Good

Pésimo servicio.

Pésima experiencia, el agua del alberca sucia y súper fría, pésimo servicio de Restaurant, no había agua caliente para bañarse y en recepción nunca nos atendieron para ayudarnos con estos temas, al mostrar nuestra inconformidad al retirarnos fuimos ignorados.
Gabriela, 1-night trip

6/10 Good

No recomiendo

Primero me cambiaron habitaciones a las que reservé, eran dos dobles y me dieron una doble y otra super alejada, sola, abandonada. Me las cambiaron. La que nos toco mala limpieza un chicle en la cabecera de la cama, el lavabo tapado y muy sucio, camas super duras no muy limpias. Recepcionista mala atención al igual que su bellboy. Muy descuidado el lugar, lastima de bonitas areas verdes.
Loanne, 1-night trip

8/10 Very good

Fallos en internet solamente

Todo bien excepto la conexión a internet y la señal de cable para tv, fallaba mucho.
Angel, 1-night trip