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El Marques Hacienda Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Standard Room, 2 Queen Beds | Hypo-allergenic bedding, down duvets, in-room safe, desk

Overview of El Marques Hacienda Hotel

El Marques Hacienda Hotel

3.0 star property
Family-friendly hotel in Guanajuato with outdoor pool and restaurant

7.4/10 Good

124 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Pet-friendly
  • Airport transfer
  • Gym
  • Connecting rooms available
Map
Carretera Guanjuato - Irapuato Km. 11, Guanajuato, GTO, 36263
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Fitness centre
  • Free use of bicycles
  • Children's pool
  • Room service
  • Babysitting
  • Conference centre
  • Airport pick-up service
  • 24-hour front desk
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Choose dates to view prices

About this area

Getting around

  • Leon, Guanajuato (BJX-Del Bajio) - 24 min drive
  • Airport pickup service
Map

About this property

El Marques Hacienda Hotel

3-star family-friendly hotel in the historical district, rejuvenated in 2018
You can look forward to free continental breakfast, an airport pick-up service and mini golf at El Marques Hacienda Hotel. Be sure to enjoy a meal at Los Arcos, the on-site restaurant. A garden, a playground and dry cleaning/laundry services are available to all guests.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Free bike hire, an outdoor tennis court and concierge services
  • A 24-hour front desk, a porter/bellboy and a reception hall
Room features
All guest rooms at El Marques Hacienda Hotel have amenities, such as safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with showers and hairdryers
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 6 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets stay for free (dogs and cats only, 2 per room, up to 33 lbs)
  • Service animals welcome

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Mini golf

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bike hire

Facilities

  • 3 buildings/towers
  • Built in 1557
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Los Arcos – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 500 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs MXN 150

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

El Marques Hacienda Hotel Guanajuato
El Marques Hacienda Hotel
El Marques Hacienda Guanajuato
El Marques Hacienda
El Marques Hacienda
El Marques Hacienda Hotel Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda Hotel Hotel Guanajuato

Frequently asked questions

Does El Marques Hacienda Hotel offer free cancellation for a full refund?
Yes, El Marques Hacienda Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at El Marques Hacienda Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Marques Hacienda Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 7 PM.
Are pets allowed at El Marques Hacienda Hotel?
Yes, cats and dogs stay for free, with a limit of 2 per room and maximum weight of 33 lbs per pet.
Is parking offered on site at El Marques Hacienda Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by El Marques Hacienda Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is MXN 500 per vehicle.
What are the check-in and check-out times at El Marques Hacienda Hotel?
You can check in from 3 PM - 6 PM. Check-out time is noon.
What is there to do at El Marques Hacienda Hotel and nearby?
Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area. El Marques Hacienda Hotel also has a garden.
Are there restaurants at or near El Marques Hacienda Hotel?
Yes, there's an on-site restaurant, Los Arcos. Nearby restaurants include Alianza Do Brasil (4.1 mi), Calleja (5.1 mi) and Applebee's Neighborhood Grill & Bar (5.7 mi).

Overall score and ratings

7.4

Good

7.4/10

Cleanliness

7.7/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Write a review

8/10 Very good

The property was beautiful! The food in the restaurant was delicious. Great location, but confusing directions using Maps and Waze. We were only able to locate it by pulling over and asking a local.
Allison, 1-night family trip
Verified Expedia guest review

8/10 Very good

The hacienda was very spacious and well maintained
The hacienda was very spacious and well maintained. Only the pools were a little bit dirty and the curtains in the room. The rest was great.
Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The property was very nice. The restaurant had great food and the service workers were very good.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Hermoso Hotel, Lejos del centro
El lugar está hermoso y el stand muy amable me encantó todo solo que que el servicio de internet es muy malo estando en la hacienda y el lugar esta lejos del centro de Guanajuato.
Michael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not satisfying for the price.
WiFi does not reach room. Not within 15 minutes from guanajuato downtown area. Didn't get clean towels everyday. Hot water does take a 15 minute wait to come out. Very friendly staff and didn't had any problems with their services. They close the parking lot doors and let you in and out at nights, your car will be safe.
Verified Orbitz guest review

8/10 Very good

Gorgeous grounds. Ok room.
The property was beautiful. Very relaxing and calm. It was a about 25 min drive to Guanajuato which was actually very nice to get to see the mountains everyday in the way down there.
Verified Hotels.com guest review

8/10 Very good

Great place for families. It is nice and quiet hotel with lots of open spaces for kids to play and enjoy. The staff service is excellent!!!
Verified Expedia guest review

2/10 Poor

the worst
The worst hotel ever,... Will not recommend it I was dirty no air condition it is a nice place but it need to be update and clean no good for the money I paid
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review