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Hotel & Suites Real del Lago

Photo gallery for Hotel & Suites Real del Lago

Outdoor pool
Front of property
Down duvets, pillow-top beds, in-room safe, desk
Breakfast, lunch, dinner served; local cuisine
Aerial view

Overview of Hotel & Suites Real del Lago

Hotel & Suites Real del Lago

2.5 star property
Lakefront hotel with outdoor pool, near La Venta Museum-Park
8.0 out of 10 Very good
8.0/10 Very good

223 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Sindicato De Salubridad 209, Col. Lopez Mateos, Villahermosa, TAB, 86040
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Room service
  • 24-hour business centre
  • Conference centre
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • On the boardwalk

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 11 min drive
  • Area shuttle (surcharge)

Restaurants

  • MicheRock - 6 min walk
  • Cafe la Cabaña - 1 min walk
  • Los Bisquets Bisquets Obregón - 20 min walk
  • Eduardo's Pizzeria - 18 min walk
  • El Gran Buenos Aires - 18 min walk
Map

About this property

Hotel & Suites Real del Lago

Take in the views from the rooftop terrace when you stay at Hotel & Suites Real del Lago. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at floresta, which serves local cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a terrace are other highlights. Fellow travellers like the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 500 (exact amount varies) at checkout

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 33 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited (max. 2 spaces per unit)
  • Free 24-hours off-site parking within 3 ft

Off-site

  • Area shuttle*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

What to do

  • Ecotours nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre (1055 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1992
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Floresta – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Administrative fee: MXN 1000 per accommodation, per stay

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100 to 300 for adults and MXN 100 to 300 for children
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)
  • Bed sheets are available for an extra charge of MXN 1000 per bed, per stay (or guests may bring their own)

Children & extra beds

  • Rollaway beds are available for MXN 150.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per stay
  • Pets are allowed for an extra charge of MXN 300 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Real Lago Villahermosa
Hotel Real Lago
Real Lago Villahermosa
& Suites Real Del Lago
Hotel & Suites Real del Lago Hotel
Hotel & Suites Real del Lago Villahermosa
Hotel & Suites Real del Lago Hotel Villahermosa

Frequently asked questions

Does Hotel & Suites Real del Lago offer free cancellation for a full refund?
Yes, Hotel & Suites Real del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel & Suites Real del Lago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel & Suites Real del Lago?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel & Suites Real del Lago?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 33 lb per pet. There's a charge of MXN 300 per pet, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel & Suites Real del Lago?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Hotel & Suites Real del Lago?
You can check in from 3 PM - 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel & Suites Real del Lago?
No, this hotel doesn't have a casino, but Taj Mahal Casino (16-min walk) is nearby.
What is there to do at Hotel & Suites Real del Lago and nearby?
Hotel & Suites Real del Lago has an outdoor pool and a picnic area.
Are there restaurants at or near Hotel & Suites Real del Lago?
Yes, floresta offers local cuisine.
What's the area around Hotel & Suites Real del Lago like?
Hotel & Suites Real del Lago is located on the boardwalk, a short 7-minute walk from La Venta Museum-Park and 8 minutes' walk from Tomas Garrido Canabal Park. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.3/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Marthe Angelica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 1-night trip
Verified Expedia guest review

8/10 Very good

Okay
Milton, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel, I wish they had more Irons for the rooms, there is a Walmart close enough, oh and they were fixing the stairs which meant hammers from 7 am to 7 pm
Miguel, 4-night business trip
Verified Expedia guest review

8/10 Very good

The Hotel was of very good quality and we slept comfortably, the only thing was that there was a problem with my booking probably due to Hotels.com fault as I couldn’t find my booking in the app. And I have received the confirmation email and already payed for the stay .
Kiril, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved the rooftop
A large, comfortable room. The rooftop pool was a great place to hang out.
Frances, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent value for the money paid. Service was beyond expected
2-night family trip
Verified Expedia guest review

4/10 Fair

Overrated
This place is way overrated, the towels were horrendous, more like rags than a towel, i asked for a third towel and the staff denied it because I already had 2 in my room. We were never able to connect to wifi, the “pool” is 3 feet deep.
Alba, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ROLANDO, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice Stay
Rooms were clean and comfortable. Pool area was very nice. Parking was small.
rosario, 1-night family trip
Verified Hotels.com guest review