Escape to paradise at Playa Esperanza Hotel Tulum, where crystal-clear waters meet powdery white sand. Soak up the sun in a beach cabana or indulge in a rejuvenating massage. With an outdoor pool, free WiFi, and helpful staff, this upscale hotel offers the perfect blend of relaxation and adventure.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
On the beach
Restaurants
Outdoor pool
Breakfast available
Free beach cabanas
Free beach club on site
Beach towels
Spa services
Luggage storage
Limited hour front desk
Tour/ticket assistance
Feel at home (4)
Private bathroom
Daily housekeeping
Free self-parking
Outdoor swimming pools
Room options
View all photos for Romantic Cabin, Terrace, Sea View
Romantic Cabin, Terrace, Sea View
Highlights
Balcony or patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
Ocean view
Sleeps 2
1 King Bed
View all photos for Cabin, Ensuite, Partial Sea View
Cabin, Ensuite, Partial Sea View
Highlights
Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
Partial sea view
Sleeps 2
1 King Bed
View all photos for Cabin, 1 King Bed, Balcony, Sea View
Cabin, 1 King Bed, Balcony, Sea View
Highlights
Balcony
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
In-room safe
Located on the top floor
Sea view
Sleeps 2
1 King Bed
View all photos for Basic Cabin, Sea Facing
Basic Cabin, Sea Facing
Highlights
Separate bedroom
Fan
Private bathroom
Free bottled water
In-room safe
Located on the top floor
Daily housekeeping
Sleeps 2
1 Queen Bed
View all photos for Cabin, Sea View, Ground Floor
Cabin, Sea View, Ground Floor
Highlights
Deck/patio
Separate bedroom
Private bathroom
Free bottled water
In-room safe
Located on the ground floor
Daily housekeeping
Sea view
Sleeps 2
1 King Bed
View all photos for Cabin, Sea View, Poolside
Cabin, Sea View, Poolside
Highlights
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
Sea view
Sleeps 2
1 Queen Bed
View all photos for Cabin, 1 Queen Bed, Garden View
Cabin, 1 Queen Bed, Garden View
Highlights
Balcony or patio
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
Sleeps 2
1 Queen Bed
View all photos for Cabin, 1 King Bed, Balcony, Sea Facing
Cabin, 1 King Bed, Balcony, Sea Facing
Highlights
Balcony
Separate bedroom
Fan
Private bathroom
Free bottled water
In-room safe
Located on the top floor
Daily housekeeping
Ocean view
Sleeps 2
1 King Bed
View all photos for Cabin, 1 Queen Bed, Partial Sea View
Cabin, 1 Queen Bed, Partial Sea View
Highlights
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
Partial ocean view
Sleeps 2
1 Queen Bed
View all photos for Cabin, Sea View
Cabin, Sea View
Highlights
Balcony or patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
Ocean view
Sleeps 2
1 King Bed
View all photos for Cabin, Sea View, Ground Floor
Cabin, Sea View, Ground Floor
Highlights
Deck/patio
Separate bedroom
Fan
Private bathroom
Free bottled water
In-room safe
Located on the ground floor
Daily housekeeping
Sea view
Sleeps 2
1 King Bed
View all photos for Cabin, 1 Queen Bed, Balcony
Cabin, 1 Queen Bed, Balcony
Highlights
Balcony
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
Partial ocean view
Sleeps 2
1 Queen Bed
View all photos for Cabin, Garden View
Cabin, Garden View
Highlights
Balcony or patio
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
Sleeps 2
1 Queen Bed
View all photos for Cabin, 1 King Bed, Balcony, Sea View
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780
What's nearby
Las Palmas Public Beach - 5 min walk
Playa Paraiso - 13 min walk
Tulum National Park - 6 min drive
Tulum Mayan Ruins - 12 min drive
Playa Ruinas - 19 min drive
Getting around
Tulum Intl. Airport (TQO) - 59 min drive
Restaurants
Zona Arqueológica de Tulum - 12 min drive
Mulut Jach Ki - 10 min drive
Templo Dios del Viento - 19 min walk
La Fiesta Mexicana - 10 min drive
Playa Pescadores - 9 min walk
About this property
Playa Esperanza Hotel Tulum
At Playa Esperanza Hotel Tulum , you'll be within a 10-minute drive of Playa Paraiso and Tulum National Park. Guests indulge in beachside massages, then grab a bite to eat at the restaurant. Also, Tulum Beach and Tulum Mayan Ruins are within a short drive. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free uncovered on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 9:00 AM–noon
Restaurant
What to do
On the beach
Free beach club
Snorkelling nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Free beach cabanas
Bike hire
Beach towels
Facilities
Mosquito nets
An outdoor pool
Spa services
Accessibility
Step-free path to entrance
Room amenities
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 for adults and USD 15 to 30 for children
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts cash.
Also known as
Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum
Frequently asked questions
Does Playa Esperanza Hotel Tulum offer free cancellation for a full refund?
Yes, Playa Esperanza Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Esperanza Hotel Tulum ?
Yes, there's an outdoor pool.
Are pets allowed at Playa Esperanza Hotel Tulum ?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Playa Esperanza Hotel Tulum ?
Yes, there's free self parking.
What are the check-in and check-out times at Playa Esperanza Hotel Tulum ?
Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Check-out time is noon.
What is there to do at Playa Esperanza Hotel Tulum and nearby?
Have fun with nearby activities such as snorkelling and windsurfing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.
Are there restaurants at or near Playa Esperanza Hotel Tulum ?
Yes, there's an on-site restaurant.
What's the area around Playa Esperanza Hotel Tulum like?
Playa Esperanza Hotel Tulum is a short 13-minute walk from Playa Paraiso and 5 minutes' walk from Las Palmas Public Beach.
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Playa Esperanza Hotel Tulum Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Great hotel right on the beach beautiful sunrise!! Kept our luggage for the day great service
Bonnie
Bonnie, 1-night trip
10/10 Exceptional
8 February 2025
Exactly the hotel we needed
My husband and I had such a unique and wonderful experience here. Yes, our room had no TV or AC, yet it was exactly what we needed - pure peace and relaxation. We booked the ground floor sea front room so we had the beach just steps away. The sound of the waves were soothing and waking up to the sunrise right in front of your room was priceless. We didn't wear shoes once while there since there are a bunch of restaurants within walking distance on the beach side - so we had no need to leave the hotel. We were even able to walk to the Tulum ruins from the beach.
Alexandra
Alexandra, 2-night trip
4/10 Fair
18 November 2024
A 2-3 star hotel. As basic as it gets - but wonderful to be right on the beach!
kris
kris, 1-night trip
10/10 Exceptional
17 November 2024
What was unique to me about the property was that it is just steps away from the beach. Staying here is a unique experience but you got to be ready to he minimalist room. Which is fine because the main attraction is the beach. Staff and services were 20/10 super friendly staff.
Francisco
Francisco, 3-night trip
8/10 Very good
6 November 2024
The beach is right at the hotel and it’s amazing!
The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food.
Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
Janine
Janine, 2-night trip
10/10 Exceptional
5 September 2024
Playa Esperanza have my Heart. It is a beautiful place located in the jungle and beach and it was very quiet and loved every minute staying in the nature. Host were too friendly, kind, helpful and very understanding. I highly recommend this place to get away from all your worries and enjoy your stay with nature.
Nithya
Nithya, 1-night trip
8/10 Very good
20 December 2023
second time staying here and it was a pleasure. friendly kind staff and beautiful views
krystle
krystle, 2-night trip
2/10 Poor
6 January 2025
DO NOT STAY HERE!!!
Extremely poor standard of the room. Room was dirty and not properly cleaned upon arrival nor during the days we stayed there. Poor service from the staff. Spiders and animals in the room. Holes in the furniture.
Overall my worst experience from any hotel so we decided to check out early and find a new place to stay. Not worth the money you are paying.
The location is absolutely amazing right at a magical beach. But there others hotel in the area, choose them instead! Just be aware that it’s a very quiet place and all restaurants close early.
Hannah
Hannah, 6-night trip
10/10 Exceptional
24 May 2024
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
Roy
Roy, 3-night trip
10/10 Exceptional
29 November 2023
Excellent location and great service and staff! The beach to the hotel is amazing! Highly recommend
James
James, 2-night trip
10/10 Exceptional
27 March 2024
Playa Esperanza provided exactly what we wanted
What a wonderful trip! Playa Esperanza and its amazing and friendly staff helped to make our trip an unforgettable experience. Oh, and the Caribbean located just 50-feet from our cabana might have helped as well. The resort, location, and overall vibe were just perfect and we can't wait to go back.
Stephen
Stephen, 8-night trip
10/10 Exceptional
25 March 2024
Amazing!!! I continue to return multiple times a year!
Mary Beebe
Mary Beebe, 3-night trip
10/10 Exceptional
5 August 2024
Playa Esperanza is the perfect place to unwind, it’s super ideal for a couples getaway or honeymoon. All the staff is super nice and helpful. The only downside for me, it’s that not all of their rooms have AC, they’re an eco friendly hotel and there is no fridge, iron or hair dryer, and they shut the power for a couple of hours as they are running on generators. But I love that they care about the environment!
Liliana
Liliana, 3-night trip
10/10 Exceptional
25 April 2024
Everything about it !!
Kenard
Kenard, 5-night trip
6/10 Good
27 November 2023
The property has a very outdoor cabin feel to it it was decent but not luxury. Its good for a person who likes more of the nature feeling. I personally prefer luxury with a hint of the natural feeling but it was okay.
Latasha
Latasha, 3-night trip
6/10 Good
15 December 2023
First I’d like to say that the staff was VERY nice, friendly , and accommodating. We felt welcomed and our requests were met. I will say if you’re looking for a true outdoorsy experience with nature, then this is the place. We stayed in the Celia Cruz room and it was interesting to say the least. The room was prettt small especially with our luggage but the view and distance to ocean was worth it! Each day we were welcomed with a surprise “poop” on the floor and during our first stay, the toilet stopped working, so as mentioned it was an interesting stay but we made the best of it for 4 days.
One thing that isnt mentioned and caught us by surprise is that ou do have to pay to enter the hotel zone because the hotel is on a national park. The fee is $3 daily (if you leave the area) otherwise you pay one time and they give you a wristband. For convenience RENT A CAR we learned the hard way and walked every where or took a taxi which can quickly add up. Having a car makes it easier for you to visit the centre and other nearby places because the taxi prices are pretty high. All in all I’d rate my experience a 7 out of 10 for the reason.
The best part aside from the views, would be the restaurants!! Soooo many delicious options to choose from! If you’re still reading and wondering if you should go, go for it! It’s the perfect place to reset your mind
Charessa
Charessa, 3-night trip
10/10 Exceptional
14 February 2025
Tina Susanne
Tina Susanne, 1-night trip
10/10 Exceptional
4 February 2025
Gary
Gary, 1-night trip
10/10 Exceptional
31 January 2025
An amazing place
After reading the last review, I got a bit sceptical. But for us, we had a totally different experience. This place is truely magical. We got an upgraded room, everyone working here are very serviceminded, the whole place is beautiful. It's so quiet and peaceful. Keep this in mind when booking. Only downside, is the foodoptions around, not really any autentic mexican food (and prices for the options around are expensive, like all of Tulum).
But the vibe of this place is truely something. The most beautiful hotel in all of the jaguar nationalpark.
Verified traveller
3-night trip
6/10 Good
29 January 2025
Luis
Luis, 2-night trip
6/10 Good
3 January 2025
Mauricio
Mauricio, 2-night trip
8/10 Very good
24 December 2024
marc
marc, 7-night trip
10/10 Exceptional
11 November 2024
Daniel and the staff at Playa esperanza was excellent, over and beyond comfortable stay. Being amongst nature and the beach is few steps away. I recommend this hotel to everyone.