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Casa Chu

3.5 star property
Suburban hotel with outdoor pool, near WTC-Morelos Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Chu

Reception
Outdoor pool, pool umbrellas
42-inch TV with digital channels, Netflix
Master Suite Joyce
Loft Deluxe Casa MA

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Air conditioning
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Spa services
  • Meeting rooms
  • Terrace
  • Air conditioning
  • Garden
  • Arcade/games room
  • Front desk safe
  • Meeting room
  • Concierge services
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The price is €307
includes taxes & fees
21 Dec - 22 Dec

Room options

View all photos for Master Suite Lola

Master Suite Lola

Master Suite Lola

Highlights

Balcony
Air conditioning
TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe Renata

Suite Deluxe Renata

Suite Deluxe Renata

Highlights

Air conditioning
TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Netflix
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Deluxe Casa MA

Loft Deluxe Casa MA

Loft Deluxe Casa MA

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
TV
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Constantin

Master Suite Constantin

Master Suite Constantin

Highlights

Balcony
Private indoor hot tub
Air conditioning
TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Joyce

Master Suite Joyce

Master Suite Joyce

Highlights

Balcony
Private indoor hot tub
Air conditioning
TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe Emilia

Suite Deluxe Emilia

Suite Deluxe Emilia

Highlights

Private outdoor hot tub
Air conditioning
TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial Chu

Suite Presidencial Chu

Suite Presidencial Chu

Highlights

Balcony
Air conditioning
TV
Premium bedding
Blackout curtains
Private bathroom
Separate bath and shower
Netflix
  • Sleeps 2
  • 1 King Bed

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Free parking
8.8 out of 10, Excellent, (1001)
The price is €139
includes taxes & fees
22 Dec - 23 Dec
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About the area

Map
Circuito Santa Fe No. 62, Col. Santa Fe, Xochitepec, MOR, 62790

What's nearby

  • WTC-Morelos Convention Center - 7 min drive
  • Ex Hacienda de Ixtoluca - 9 min drive
  • Hacienda de Chiconcuac - 16 min drive
  • Jardines de México - 18 min drive
  • Tequesquitengo Lake - 21 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 116 min drive

Restaurants

  • ‪Santa Fe Social Golf Club Restaurant - ‬6 min drive
  • ‪La Banqueta - ‬11 min drive
  • ‪Fonda Flores - ‬10 min drive
  • ‪Los Limones Restaurant - ‬10 min drive
  • ‪La Barra Vieja - ‬10 min drive

About this property

Casa Chu

Adjacent to a golf course, Casa Chu is a great choice for a stay in Xochitepec. Guests can indulge in massages and enjoy international cuisine at El Crisol, which is open for breakfast, lunch and dinner. Other features include an outdoor pool, a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 9:00 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 12
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby
  • Street parking available

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning 8:30 AM–noon
  • Restaurant
  • Barbecue grills

What to do

  • Pool table
  • Hiking/biking trails nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Co-working spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • Adjacent to a golf course
  • An outdoor pool
  • Arcade/games room
  • Spa services
  • Golf clubhouse on-site
  • 24-hour pool access
  • Beaux Arts architecture

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

El Crisol – Overlooking the golf course and pool, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Chu Hotel
Casa Chu Xochitepec
Casa Chu Hotel Xochitepec

Frequently asked questions

Is there a pool at Casa Chu?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Casa Chu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa Chu?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Chu?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Casa Chu and nearby?
Have fun with nearby activities such as hiking and skydiving. Additional recreation nearby includes cave exploring. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and an arcade. Casa Chu also has a picnic area and a garden.
Are there restaurants at or near Casa Chu?
Yes, El Crisol offers al fresco dining, international cuisine and garden views.

Casa Chu Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

GABRIELA, 1-night trip
Verified Hotels.com guest review

6/10 Good

I like that is a very unique setup. Almost like your own weekend home in the area. Each room is isolated and private while still within a gated area. Staff is amazing and committed to service. I did not like that rooms are not maintained properly. Seems to me a senior management savings policy issue... My shower drain was not draining properly so water started to run into the bedroom area. Not fun to have to take short showers if you want to avoid drying the floor... The safe had no battery so, useless. The toilet had issues so there was no running water at the beginning and running non-stop during the night making noises. Too late to complaint for all these since I got to my room at 2:00am. The restaurant team was amazing and the food great but they were not ready for me and my guests when they arrived as they were expecting people to wake up later on new year's day. The property has a lot of potential and I think they have the right customer facing team but no management behind and seems to me that there is a full lack of professional support.... my opinion
LUIS, 1-night family trip
Verified Expedia guest review

8/10 Very good

Renee, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Prepare not to be impressed
Resort style hotel. We stayed during the week and we were the only ones on the property. An absolute ghosttown no reception, pool and hot tube were not on, no restaurant until Thursday - Sunday. The beds were rock solid very uncomfortable to sleep on. The shower seems to be jet powered and water sprayed very hard it hurt. In addition, we had a huge roach in our bathroom. The resort did come alive when more people checked in on Friday. We were excited to try this resort and the in suite hot tube that the room had but it was not functioning. When we checked out we just left the keys on the reception desk. We were not impressed with this resort.
Mark, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alimentos muy bien preparados y el personal muy atento
Juan luis, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio, inclusive antes de mi llegada. El hotel está súper bonito y súper cómodo todo. Tal vez mi única sugerencia es añadir más luz al cuarto pero lo demás excelente
Rodrigo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Como en casa
JOSE MANUEL, 2-night family trip
Verified Expedia guest review

8/10 Very good

Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente sitio pero...
Es un sitio increíblemente bonito, muy bueno para descasar, atención del personal es excepcionalmente fantástico pero tiene un defecto, no puedes pagar con tarjeta de crédito/débito, la estancia debe ser pagada por transferencia electrónica o efectivo al igual que tus consumos de alimentos y servicios dentro del hotel, no tienen cobro con tarjetas.
Manuel A, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 2-night trip
Verified Expedia guest review

8/10 Very good

Violeta, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todo muy bien excelente atención personalizada , todo muy privado agradecido por su atención mis respetos 👏👏
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Grandioso
Excelente lugar para pasar unos momentos increíbles en pareja. Ampliamente recomendable
HECTOR, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Todo bien, desafortunadamente en la mañana la luz del sol el cuarto daba directamente a todas las ventanas.
Christopher, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

María Trinidad, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente opcion
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hermoso
La pasamos super lindo es un lugar hermoso, todos muy serviciales nos encanto
Yvonne, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

hermoso lugar, el menu de comida muy escaso
Moises, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Armando, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

El lugar está espectacular, la atención excelente, un lugar muy tranquilo, y la comida muy rica.
Miguel, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Adrián, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Maravilloso! Como en casa!
Nuestra estancia fue llegar a Casa Chu de manera accidental, pero nos llevamos una grata sorpresa, nos encantó todo, nos hicieron sentir como en casa! Los únicos 2 detalles es que falta calefacción en el jacuzzi que tienen al aire libre y la opción de que si recibieran mascotas, de ahí en fuera sin duda regresaremos. Habitaciones preciosas y la ubicación excelente para descansar.
Karla Lizeth, 1-night romance trip
Verified Hotels.com guest review