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All properties in Cabo San Lucas, Baja California Sur, Mexico
1 room, 2 adults

Hacienda Encantada Resort & Residences

4.5-star4.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
Kilometro 7.3 Carretera Transpeninsular, Cabo San Lucas, BCS, 23410, Mexico

Upscale beach hotel with spa, near Cabo del Sol Golf
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Food was okay. Servers at the bar and restaurants were great. Walls are very thin, you…Dec 27, 2020
  • This was an amazing place. Great food choices. Amazing sunsets. Not a lot of choice to…Dec 19, 2020

Hacienda Encantada Resort & Residences

from €164
  • One Bedroom Master Suite
  • Family Suite
  • Luxury Studio Suite
  • Surprise Room
  • Deluxe Villa, 2 Bedrooms, Ocean View, Poolside
  • Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View

What’s around Hacienda Encantada Resort & Residences

Landmarks

  • On the waterfront
  • Monuments Beach - 2.5 mi / 4 km
  • Las Viudas Beach - 3.7 mi / 6 km
  • Santa Maria Beach - 4.1 mi / 6.5 km
  • Marina Cabo San Lucas - 8.6 mi / 13.9 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 38 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 222 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle within 15 km*

  • Casino shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
Working away
  • Business center
  • Number of meeting rooms - 3
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar - in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 50-inch plasma TV
  • Premium TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Hacienda Encantada Resort & Residences are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Not included

  • Gratuities
  • Taxes

Spa

Holistic Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Las Marias Restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

La Trajinera Restaurant - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

El Patio - This beach restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

La Pergola Restaurant - Overlooking the pool, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Los Riscos Mesquite Grill - This beachfront fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Awards and affiliations

Hacienda Encantada Resort & Residences is listed in the 2016 Condé Nast Traveler Top 100 List.

Hacienda Encantada Resort & Residences’s small print

Also known as

  • Hacienda Encantada
  • Hacienda Encantada Resort Residences
  • Hacienda Encantada Resort
  • Hacienda Encantada Resort & Residences Hotel
  • Hacienda Encantada Resort & Residences Cabo San Lucas
  • Hacienda Encantada Resort & Residences Hotel Cabo San Lucas
  • Hacienda Encantada Cabo San Lucas
  • Hacienda Encantada Resort A La Carte All Inclusive Optional
  • Hacienda Encantada Resort
  • Hacienda Encantada Resort Cabo San Lucas
  • Hacienda Encantada Hotel Cabo San Lucas
  • Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
  • Hacienda Encantada Resort And Spa
  • Hacienda Encantada Resort & Spa Cabo San Lucas Los Cabos

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the Safe Travels (WTTC - Global) cleaning and disinfection practices.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Rollaway beds are available for MXN 270.0 per night

Buffet breakfast is offered for an extra charge of MXN 450 for adults and MXN 231 for children (approximately)

Cribs/Infant beds are available for MXN 270.0 per night

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 1700.00 per vehicle (one-way)

Area shuttle and casino shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hacienda Encantada Resort & Residences

  • Does Hacienda Encantada Resort & Residences offer free cancellation for a full refund?
    Yes, Hacienda Encantada Resort & Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hacienda Encantada Resort & Residences?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hacienda Encantada Resort & Residences?
    Yes, there's free self and valet parking.
  • Is there a pool at Hacienda Encantada Resort & Residences?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Hacienda Encantada Resort & Residences?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hacienda Encantada Resort & Residences?
    You can check in from 3:00 PM - midnight. Check-out time is 10 AM. Contactless check-out is available.
  • Are there restaurants at or near Hacienda Encantada Resort & Residences?
    Yes, there are 5 onsite restaurants, featuring alfresco dining, Mexican cuisine, and ocean views. Nearby restaurants include De Cortez Grill and Restaurant (2.2 mi), Cocina del Mar (4.9 mi), and Puerta Vieja Restaurant & Boutique (5 mi).
  • Is airport shuttle service offered by Hacienda Encantada Resort & Residences?
    Yes, an airport shuttle is available. The charge is MXN 1700.00 per vehicle one-way.
  • What is there to do near Hacienda Encantada Resort & Residences?
    Recommended spots to visit include Monuments Beach (2.5 mi) and Las Viudas Beach (3.7 mi), along with Santa Maria Beach (4.1 mi) and Marina Cabo San Lucas (8.6 mi).

Recent reviews

Fabulous 8.6 From 180 reviews

Exceptional 10.0
Sunset ocean serenity
The hotel and facilities with the amazing view was incredible and relaxing
Gerhardt, us2 night trip
Poor 2.0
No upgrades for gold or money. Tried to charge 2x
Unwilling to upgrade our package at rates advertised online. They tried to offer a rate higher then advertised as we were at property already. We were forced to change resorts. Went to pueblo bonito sunset which was amazing! Higly recommended for friendly staff and service and great views! Also the property did not upgrade even thought it was advertised as a gold member.
Fridrik, gb4 night trip with friends
Exceptional 10.0
The best part about this resort is the view! The food is not all that good. They really need to change that.
Elizabeth, us5 night trip
Very Good 8.0
Great place, maybe better experience next time
My room wasn't ready upon arrival had to wait while they scrambled to get one available for about an hour. This was at 8pm mind you. Then they told me they were getting me an upgrade because of the inconvenience and that was not the case. I got a two bed (instead of a king like I requested) with a garden view. They have some great staff members on the team in various departments but they should be better prepared for guests. The door stop was basically falling off the door I had to lift it or hold it in place every time I wanted to open the door. The toilet paper holder was also falling off the wall looked as is this had taken place several times prior but nothing had been done to secure it again.
Jose, us3 night business trip
Exceptional 10.0
This property is amazing. Beautiful accommodations, and breathtaking views. They are going the extra mile to keep guests safe too. They wipe down luggage on arrival, have sanitizer everywhere. All utensils in restaurants are sanitized, then sealed in plastic. Pool towels are the same. It is an open air resort, lobby and all onsite restaurants offer outside seating along with the spectacular views. It is a sprawling resort, so no problem social distancing here. But what makes Hacienda Encantada special are the staff. Everyone is so accommodating and goes out of their way to make guests feel welcome. Shout out to Mauricio, Edgar, Giovanni for their help at check in. Special thanks to Josue, butler magnificent, and to Blanca Z our maid for all of their care during our stay.
CheryH., us1 night family trip
Exceptional 10.0
First let me say the staff was amazing they went above and beyond my expectations. The safety taken with precautions was excellent. I felt safer there than at home. Thank you Carmen for a lovely breakfast, Miguel at poolside, Oswen for dinner. Will be returning.
Yulanda, us6 night trip
Exceptional 10.0
Service was great and very attentive. The property was super quiet and they are taking all the precautions regarding Covid19. Definitely a great place to relax and be socially distrance.
us1 night family trip
Poor 2.0
Just went here for my birthday July 2 through 5 !! The ac did not work all 3 nights I paid 899 for a 4 day stay we were so disappointed and annoyed ! They kept sending people in to fix it but nothing Changed it was so horrible ! Breakfast buffet is ok , for dinner go to the sister properties ! Lunch is basic ! Get the ocean view room but know it’s in the oldest building !! I would not recommend at all . The staff is nice though
Kay, us3 night romance trip
Exceptional 10.0
The staff were INCREDIBLE so friendly and amazing. Loved them. The property is big and beautiful we got all inclusive it was very worth it! Only thing is its more for older people. My friend and I went we're 24 and people were asking if we're 16 lol. I'd love to come back on a baecation. I went to the spa as well SO great.
us5 night trip with friends
Very Good 8.0
Loved the views, the whales and the room. The food was good too.
ca4 night romance trip

Hacienda Encantada Resort & Residences