Hacienda Encantada Resort & Residences
- Free WiFi and free parking
Food was okay. Servers at the bar and restaurants were great. Walls are very thin, you…
This was an amazing place. Great food choices. Amazing sunsets. Not a lot of choice to…
Hacienda Encantada Resort & Residences
from €164- One Bedroom Master Suite
- Family Suite
- Luxury Studio Suite
- Surprise Room
- Deluxe Villa, 2 Bedrooms, Ocean View, Poolside
- Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View
FAQs for Hacienda Encantada Resort & Residences
Does Hacienda Encantada Resort & Residences offer free cancellation for a full refund? Yes, Hacienda Encantada Resort & Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Hacienda Encantada Resort & Residences? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Hacienda Encantada Resort & Residences? Yes, there's free self and valet parking. Is there a pool at Hacienda Encantada Resort & Residences? Yes, there are 2 outdoor pools and a children's pool. Are pets allowed at Hacienda Encantada Resort & Residences? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Hacienda Encantada Resort & Residences? You can check in from 3:00 PM - midnight. Check-out time is 10 AM. Contactless check-out is available. Are there restaurants at or near Hacienda Encantada Resort & Residences? Yes, there are 5 onsite restaurants, featuring alfresco dining, Mexican cuisine, and ocean views. Nearby restaurants include De Cortez Grill and Restaurant (2.2 mi), Cocina del Mar (4.9 mi), and Puerta Vieja Restaurant & Boutique (5 mi). Is airport shuttle service offered by Hacienda Encantada Resort & Residences? Yes, an airport shuttle is available. The charge is MXN 1700.00 per vehicle one-way. What is there to do near Hacienda Encantada Resort & Residences? Recommended spots to visit include Monuments Beach (2.5 mi) and Las Viudas Beach (3.7 mi), along with Santa Maria Beach (4.1 mi) and Marina Cabo San Lucas (8.6 mi).
Recent reviews
Fabulous 8.6 From 180 reviews
The hotel and facilities with the amazing view was incredible and relaxing
Unwilling to upgrade our package at rates advertised online. They tried to offer a rate higher then advertised as we were at property already. We were forced to change resorts. Went to pueblo bonito sunset which was amazing! Higly recommended for friendly staff and service and great views! Also the property did not upgrade even thought it was advertised as a gold member.
The best part about this resort is the view! The food is not all that good. They really need to change that.
My room wasn't ready upon arrival had to wait while they scrambled to get one available for about an hour. This was at 8pm mind you. Then they told me they were getting me an upgrade because of the inconvenience and that was not the case. I got a two bed (instead of a king like I requested) with a garden view. They have some great staff members on the team in various departments but they should be better prepared for guests. The door stop was basically falling off the door I had to lift it or hold it in place every time I wanted to open the door. The toilet paper holder was also falling off the wall looked as is this had taken place several times prior but nothing had been done to secure it again.
This property is amazing. Beautiful accommodations, and breathtaking views. They are going the extra mile to keep guests safe too. They wipe down luggage on arrival, have sanitizer everywhere. All utensils in restaurants are sanitized, then sealed in plastic. Pool towels are the same. It is an open air resort, lobby and all onsite restaurants offer outside seating along with the spectacular views. It is a sprawling resort, so no problem social distancing here. But what makes Hacienda Encantada special are the staff. Everyone is so accommodating and goes out of their way to make guests feel welcome. Shout out to Mauricio, Edgar, Giovanni for their help at check in. Special thanks to Josue, butler magnificent, and to Blanca Z our maid for all of their care during our stay.
First let me say the staff was amazing they went above and beyond my expectations. The safety taken with precautions was excellent. I felt safer there than at home. Thank you Carmen for a lovely breakfast, Miguel at poolside, Oswen for dinner. Will be returning.
Service was great and very attentive. The property was super quiet and they are taking all the precautions regarding Covid19. Definitely a great place to relax and be socially distrance.
Just went here for my birthday July 2 through 5 !! The ac did not work all 3 nights I paid 899 for a 4 day stay we were so disappointed and annoyed ! They kept sending people in to fix it but nothing Changed it was so horrible ! Breakfast buffet is ok , for dinner go to the sister properties ! Lunch is basic ! Get the ocean view room but know it’s in the oldest building !! I would not recommend at all . The staff is nice though
The staff were INCREDIBLE so friendly and amazing. Loved them. The property is big and beautiful we got all inclusive it was very worth it! Only thing is its more for older people. My friend and I went we're 24 and people were asking if we're 16 lol. I'd love to come back on a baecation. I went to the spa as well SO great.
Loved the views, the whales and the room. The food was good too.