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Hotel Riu Lupita - All Inclusive

3.5 star property
All-inclusive property with 4 restaurants, near Quinta Avenida

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Photo gallery for Hotel Riu Lupita - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Property amenity
Body treatments, massages on the beach, body scrubs, facials
Theatre show
Sports court
Escape to Hotel Riu Lupita - All Inclusive, where you can unwind by the pool or get active with windsurfing, volleyball, and bicycling. Enjoy a free breakfast buffet at one of the 4 on-site restaurants or relax with a spa treatment at Renova Spa. With free in-room WiFi and helpful multilingual staff nearby attractions like Playacar Golf Club are within reach.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free breakfast
  • 24/7 front desk
  • Bar
  • Spa
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Free children's club
  • Free beach shuttle
  • Fitness centre
  • Beach sunloungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Double Room, Balcony (M)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Standard Double Room, Balcony (M)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, Balcony (M)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Family Room, Balcony (M)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Room, Balcony (C)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Family Room, Balcony (C)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Room, Balcony (U)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Family Room, Balcony (U)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Double Room, Balcony (C)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Standard Double Room, Balcony (C)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Family Room (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Balcony (B2C-CA)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Family Room, Balcony (B2C-CA)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (B2C-US)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Standard Double Room, Balcony (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (U)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Standard Double Room, Balcony (U)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (E)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Standard Double Room, Balcony (E)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Balcony (B2C-US)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Family Room, Balcony (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (B2C-CA)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Standard Double Room, Balcony (B2C-CA)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (L)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Standard Double Room, Balcony (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Standard

Minibar, in-room safe, blackout curtains, free cots/infant beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, blackout curtains, free cots/infant beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 8 min walk
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playacar Beach - 8 min drive
  • Playa del Carmen Main Beach - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.6 miles/20.2 km
  • Free beach shuttle

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪Occidental Allegro - ‬7 min drive
  • ‪Pool Bar - ‬7 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Don Rafael - ‬6 min drive

About this property

Hotel Riu Lupita - All Inclusive

Placing you within a 10-minute walk of Playacar Golf Club, Hotel Riu Lupita - All Inclusive features a nightclub and a free kids' club. You can visit the spa to be pampered with beachside massages, facials or manicures and pedicures, and Adelita, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 3 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 300 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • Free beach shuttle
  • Tennis
  • Fitness classes
  • Basketball
  • Volleyball
  • Kayaking
  • Snorkelling
  • Windsurfing
  • Shopping
  • Beach nearby
  • Golfing nearby
  • Sailing nearby
  • Waterskiing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bike on-site
  • Beach sunloungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 23 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed-captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is open daily.

Dining

Adelita – Overlooking the pool, this restaurant serves breakfast, lunch and dinner.
Maria Bonita – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Cozumel – This steakhouse only serves dinner. Reservations are required. Open daily.
Dante – This theme restaurant specialises in Italian cuisine. Open daily.
Tequila – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 33.94 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Riu Lupita All Inclusive Playa del Carmen
Riu Lupita All Inclusive
Riu Lupita Playa del Carmen
Riu Lupita
Riu Lupita All Inclusive All-inclusive property Playa del Carmen
Riu Lupita All Inclusive All-inclusive property
Riu Lupita Inclusive inclusiv
Riu Lupita All Inclusive
Riu Lupita Inclusive Inclusive
Hotel Riu Lupita - All Inclusive Playa del Carmen
Hotel Riu Lupita - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Lupita - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Lupita - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Lupita - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Riu Lupita - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Riu Lupita - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Lupita - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is noon.

Is there an on-site casino at Hotel Riu Lupita - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Hotel Riu Lupita - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, windsurfing and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Lupita - All Inclusive also has a nightclub and a fitness centre, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Lupita - All Inclusive?

Yes, there are 4 on-site restaurants, featuring Mexican cuisine and pool views.

Does Hotel Riu Lupita - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Lupita - All Inclusive like?

Hotel Riu Lupita - All Inclusive is a short 8-minute walk from Playacar Golf Club and 16 minutes' walk from Centro Maya Shopping Center.

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Hotel Riu Lupita - All Inclusive Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place! Super friendly staff!
Owen, 4-night trip

8/10 Very good

Overall it was good, staff and dining was super. The flip point is that it’s rather far away from the oceanfront and area around the resort is not suitable for walking due to golf club property.
Olga, 8-night trip

10/10 Exceptional

Great resort, friendly staff, good food .
Adrian, 5-night trip

10/10 Exceptional

Food was delicious and service excellent. I definitely coming back. We went to celebrate our 32 anniversary
Mireya, 1-night trip

10/10 Exceptional

I think the property needs some updating especially the lobby. I wish there was room service to get food after 10. The staff was very nice and attentive. The food was great. I loved the white party and that it was a family friendly event. The beach area was very nice
TiAnn, 4-night trip

8/10 Very good

very nice place..
marco, 3-night trip

6/10 Good

Not I was expecting
I asked a room far form all noises. I could hear music...young people screaming late at night and I had a family with young peopleand babies as a neighbour
Rejean, 1-night trip

10/10 Exceptional

The resort was amazing !!!!
Darrell, 4-night trip

10/10 Exceptional

Friendly staff, great drinks, good enterimant
Courtney Ann, 3-night trip

10/10 Exceptional

Staff are great, food is delicious, great place to stay 😊

8/10 Very good

Small good resort. Rooms and hotel are Outdated but the food was very good. Great if you want a short getaway, nothing fancy with very good food. Will definitely return.
Ambar, 3-night trip

8/10 Very good

I liked the fact that it was a smaller resort. I wish the beach would off been closer to the resort.
Suzanne, 7-night trip

10/10 Exceptional

Friendly staff.
Daniel, 7-night trip

10/10 Exceptional

Awesome place
Amparo, 3-night trip

6/10 Good

Small resort. Very nice main pool
Brenda s, 7-night trip

10/10 Exceptional

Everything is awesome
Ann Rose, 5-night trip

10/10 Exceptional

We had a great time. This was our second visit to this property and would come and visit it again!
Joshua, 5-night trip

10/10 Exceptional

ALL INCLUSIVE PROPOSAL PERFECT HOTEL AND ARE VERY GOOD BEACH VERY GOOD
BRUNO, 3-night trip

10/10 Exceptional

We have a lovely stay at RIU Lupita the food and drinks are delicious the best you can get, the beach club is so nice and the beach with palms is the best you can get so perfect the staff at this hotel are outstanding 1000 point from us
Claus, 5-night trip

8/10 Very good

Hotel was good , clean and good food. Rooms a bit dated and dark. Outside in certain areas (accommodation area) needs refreshed. I usually stay at Riu hotels and this one was slightly outdated in areas. All in all for budget great place.
Mark, 6-night trip

4/10 Fair

The food was not good. The restaurants were first come first serve. The food that was available for 24 hours was HORRIBLE
Essence, 3-night trip

10/10 Exceptional

It was a good deal, but there better options
Sharon, 5-night trip

10/10 Exceptional

I had an excellent time. The facilities were very clean, the staff was very nice and helpful and anything I needed was either accessible or the resort would have it accessible for me.
Joseph, 4-night trip

10/10 Exceptional

Even though it isn't a water front property, it is an excellent budget option, food and drinks are excellent - RIU standard across all properties, staff is super friendly and hard working. This is our second stay there and we'll come back.
Paula, 7-night trip

10/10 Exceptional

I loved everything about the resort. Will stay there again next time. I have no complaints.
Lashea Danielle, 4-night trip