Esperanza, Auberge Resorts Collection

5.0 star property
Cabo San Lucas beachfront resort with 6 restaurants, spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Esperanza, Auberge Resorts Collection

View from property
Room, 3 Bedrooms, Ocean View (Casona) | Living area
View from property
Property amenity
Private spa tub

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Airport transfer
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Children's pool
  • Hot tub
  • Bar/lounge
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Separate bath and shower
The price is €1,799
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 30 of 30 rooms

Suite, 1 King Bed, Ocean View (Spa Suite - One King)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, Multiple Beds, Hot Tub, Oceanfront (Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
  • 307 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Room, 3 Bedrooms, Ocean View (Casona)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 353 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Room, Multiple Beds (Casa Escondida)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
  • Sleeps 8
  • 4 Queen Beds and 2 King Beds

Villa, Multiple Beds, Hot Tub, Oceanfront (Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
  • 223 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Studio, 1 King Bed, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
  • 84 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Garden View (Garden Spa Casita)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Ocean View (Casona)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
  • Sleeps 8
  • 4 King Beds

Room, 1 King Bed, Ocean View (Spa Casita)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 86 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Casita)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
  • 86 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, Multiple Beds, Garden View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 372 sq m
  • Sleeps 9
  • 2 Double Beds and 3 King Beds

Room, Multiple Beds, Hot Tub, Pool View (Casona)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 7
  • 3 King Beds and 1 Double Bed

Villa, 4 Bedrooms, Hot Tub, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 372 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 3 King Beds

Villa, Multiple Beds, Garden View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 7
  • 2 King Beds and 2 Double Beds

Villa, Multiple Beds, Garden View (with Plunge Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 223 sq m
  • Sleeps 5
  • 2 King Beds

Villa, Multiple Beds, Garden View (with Plunge Pool)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 7
  • 3 King Beds

Room, Multiple Beds, Pool View (Casona)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 297 sq m
  • Sleeps 7
  • 3 King Beds

Room, Multiple Beds, Jetted Tub, Garden View (Casona)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 9
  • 2 Queen Beds and 3 King Beds

Room, Multiple Beds, Hot Tub (Hacienda with Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
  • 511 sq m
  • Sleeps 8
  • 3 King Beds and 2 Double Beds

Villa, Multiple Beds, Ocean View (with Plunge Pool)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Ocean view
  • Sleeps 7
  • 1 Double Bed and 2 King Beds

Villa, Multiple Beds, Garden View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 223 sq m
  • Sleeps 4
  • 2 King Beds

Room, Multiple Beds, Garden View (Casona)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 8
  • 3 King Beds and 1 Double Bed

Villa, 2 Bedrooms, Ocean View (with Plunge Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 223 sq m
  • Sleeps 6
  • 2 King Beds

Villa, 3 Bedrooms, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 307 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Villa, 2 Bedrooms, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 223 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Penthouse, 1 Bedroom, Ocean View (Spa Suite - One King)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
  • 186 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Spa)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Spa Casita)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 86 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed, Oceanfront (Spa Casita)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Casita)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
  • 86 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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About the area

Map
Carretera Transpeninsular Km 7, Cabo San Lucas, BCS, 23410

What's nearby

  • Cabo del Sol Golf - 4 min drive
  • Cabo San Lucas Bay - 10 min drive
  • The Arch - 15 min drive
  • Medano Beach - 16 min drive
  • Lover's Beach - 25 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪RosaNegra - ‬19 min walk
  • ‪El Eden Tequila Bar - ‬7 min drive
  • ‪Sunset Da Mona Lisa - ‬10 min drive
  • ‪De Cortez Grill and Restaurant - ‬8 min drive
  • ‪Estrella Restaurante - ‬11 min drive

About this property

Esperanza, Auberge Resorts Collection

Esperanza, Auberge Resorts Collection offers a private beach and puts you near activities such as scuba-diving, snorkelling and surfing/body boarding. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, thalassotherapy and manicures and pedicures. Dining choices include 6 restaurants, and the 2 poolside bars are great places to grab a cold drink. A bar/lounge, a 24-hour fitness centre and a hot tub are other highlights at this luxurious resort.

Languages

English, Spanish

At a glance

Hotel size

  • 92 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 3 AM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 11 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Food and water bowls available
  • Pet-sitting services offered

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 6 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • 5 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Closed-captioned TV
  • Low-height bed
  • Visual fire alarm
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Tempur-Pedic mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Meal delivery service
  • Oven
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including thalassotherapy.

Awards and affiliations

Esperanza, Auberge Resorts Collection is listed in the 2021 Travel + Leisure 500.

Fees & policies

Refundable deposits

  • Deposit: USD 500 per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 35 to 40 for adults and USD 35 to 40 for children
  • Airport shuttle service is offered for an extra charge of USD 370 per vehicle (return. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 75.0 per night
  • Airport shuttle service for children costs USD 370 (return)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay (maximum USD 250.00 per stay)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 11 years old are only allowed in the fitness facility with adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Esperanza Resort Cabo San Lucas
Esperanza Resort
Esperanza Cabo San Lucas
Esperanza
Esperanza Auberge Resort Cabo San Lucas
Esperanza Auberge Resort
Esperanza Auberge Cabo San Lucas
Esperanza Auberge
Esperanza An Auberge Resort
Esperanza Auberge Resorts Collection
Esperanza, Auberge Resorts Collection Resort
Esperanza, Auberge Resorts Collection Cabo San Lucas
Esperanza, Auberge Resorts Collection Resort Cabo San Lucas

Frequently asked questions

Does Esperanza, Auberge Resorts Collection offer free cancellation for a full refund?
Yes, Esperanza, Auberge Resorts Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Esperanza, Auberge Resorts Collection?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Esperanza, Auberge Resorts Collection?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees. Pet-sitting services are available.
Is parking offered on site at Esperanza, Auberge Resorts Collection?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Esperanza, Auberge Resorts Collection?
Yes, an airport shuttle is available. The charge is USD 370 per vehicle return.
What are the check-in and check-out times at Esperanza, Auberge Resorts Collection?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Esperanza, Auberge Resorts Collection?
No, this resort doesn't have a casino, but PlayWin Casino (13-min drive) is nearby.
What is there to do at Esperanza, Auberge Resorts Collection and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 5 outdoor swimming pools. Esperanza, Auberge Resorts Collection also has 2 poolside bars, a private beach and a 24-hour fitness centre, as well as a sauna, an arcade and a picnic area.
Are there restaurants at or near Esperanza, Auberge Resorts Collection?
Yes, there are 6 on-site restaurants.
Does Esperanza, Auberge Resorts Collection have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Esperanza, Auberge Resorts Collection have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Esperanza, Auberge Resorts Collection like?
Esperanza, Auberge Resorts Collection is located a short 1-minute walk from Islands and Protected Areas of the Gulf of California.

Esperanza, Auberge Resorts Collection Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Good

Most were good. Lots of mosquitoes inside the room though. And dining is not as good as the resort itself.
Jean, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jessica, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Truly amazing! Third time visiting and can’t wait to go back again already! Exceptional service.
Sean, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

What was such a treat at the Esperanza, was the quality of people, the professionalism of service and staff, the personal care, making every effort to make you feel extremely spoiled. Karim, your personal concierge, is exceptional. Jaesian and Fernanda at the pool are top notch in service. The pool is stunning with its 2 infinity edges and seating in the 3rd level. And a beautiful beach to enjoy. The Restauant on site, located with a spectacular view, fabulous dishes that are clearly created by magnificent chefs, is our go to spot even after trying other 5 star local restaurants in close 5 star resorts. We give the Esperanza a 10 out of 10!
June, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely gorgeous resort and great staff
Meghan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic experience at Esperanza. Our concierge Jessica was amazing and made the trip so memorable. All the hotel staff were so friendly. The resort was gorgeous. Food was very good. We highly recommend a stay at this resort.
Vanessa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The resort was amazing, with a welcoming and attentive staff, immaculately clean, spacious and luxurious rooms and very safe environment. would absolutely return again.
Marsha, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Santiago, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Incredible property with impeccable staff and service.
Michael Rory, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was the most beautiful and luxurious hotel I have ever stayed at. The staff was 50/10. They were amazing. They are there for your any need. The views were breathtaking. The food was delicious and 5 star. I will be counting down the days until I return.
Richard, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Richard, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful location and property. Staff is friendly and very accommodating. Special shout out to Alfonso and Gerardo in the reception and all of the bellman team!
Erika Nicole, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Shauna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is amazing. We love this hotel. Definitely recommend it. Just be aware food is very overpriced here.
Andrey, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wow!
Cannot fault this place. Absolutely amazing from check in to check out. The hotel, the location, the room, the food/drink and the staff. Absolutely a*!!!!
Stephen, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mi única recomendación sería mejorar la presión del agua de las regaderas.
Freddy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lela Ellen, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful resort with beautiful views. All staff members are top-notch. Perfect for a romantic getaway.
Tarek, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

One of the most beautiful resorts I’ve ever been too
Verified Expedia guest review

10/10 Exceptional

The property was beautiful! The staff was awesome.
Mary, 3-night romance trip
Verified Expedia guest review

8/10 Very good

I booked a gateway at Esperanza, Auberge Resort in Cabo in July. The property and the rooms are beautiful and most of the staff was super friendly and attentive to all our needs. There were a few issues that we experienced which are worth noting. - During our last night while having dinner I was stung by a wasp. Security came and was very professional and treated the bite. However, the restaurant staff did not seem at all concerned about this. The waiter's only comment while I was in pain from the bite was "at least now you know you are not allergic to wasps". After that the waiter and restaurant manager were nowhere to be found. They did not check on us once (after security came by) to see if everything was good or if we needed anything. In fact I had to get up from our table to find someone to sign for my check before we could leave to go back to our room. That was very disappointing. - While they offer free wi-fi, the connection is not secure at all. Furthermore, the connection was very unreliable and there was no signal in many parts of the hotel. - The TV did screen cast as it was supposed to do. It took a lot of trial and error to get it to work. - All the restaurants are outside. There was no inside place to sit and eat that had AC (except for your room). - There are 3-4 restaurants but the food choices were not that great in my opinion. I am not sure if I would go back to this resort again.
Verified Expedia guest review

10/10 Exceptional

Love this property
stephanie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Eduardo, 3-night trip
Verified Expedia guest review

8/10 Very good

The property sits on over 17 acres. Long walks to get to /from other rooms, restaurants. There are golf carts, but you have to wait (up to 20 minutes)
Melvyn, 4-night family trip
Verified Expedia guest review