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Casa Zazil

2.5 star property
Hotel in Bacalar

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Zazil

Terrace/patio
Front of property - evening/night
View from room
Reception
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Free breakfast
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Free self parking
  • Free toiletries

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Quadruple Room, 1 Bedroom

In-room safe, desk, laptop workspace, free WiFi

Comfort Quadruple Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
Laptop workspace
In-room safe
  • 1334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, laptop workspace, free WiFi

Comfort Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Laptop workspace
In-room safe
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Quadruple Room

In-room safe, desk, laptop workspace, free WiFi

Comfort Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Laptop workspace
In-room safe
Wardrobe or closet
  • 1335 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is $44
$56 total
includes taxes & fees
Jan 23 - Jan 24, 2025
Casa Hotel Arte Bacalar - Kayaks & Bikes
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About the neighborhood

Map
Calle 26 X 17 y 19, Col.Gonzalo Guerrero, Bacalar, QROO, 77930

What's nearby

  • Fort of San Felipe - 15 min walk
  • Laguna Bacalar Ecological Park - 16 min walk
  • Municipal Spa of Bacalar - 4 min drive
  • Cenote Cocalitos - 6 min drive
  • Cenote Azul - 6 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
  • Corozal (CZH) - 51 min drive

Restaurants

  • ‪Restaurant el Barril de Bacalar - ‬13 min walk
  • ‪I Scream Bar - ‬13 min walk
  • ‪Las Quekas Bacalar - ‬5 min walk
  • ‪Taqueria el Trompo de K'los - ‬14 min walk
  • ‪Taquería los Primos - ‬5 min walk

About this property

Casa Zazil

Casa Zazil puts you just a 5-minute drive from Lake Bacalar. Free perks include WiFi, self parking, and local cuisine breakfast daily between 8:00 AM and 10:00 AM.

Languages

English, Spanish

At a glance

Hotel size

  • 3 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–10:00 AM
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

Policies

This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Casa Zazil Hotel Bacalar
Casa Zazil Hotel
Casa Zazil Bacalar
Casa Zazil Hotel
Casa Zazil Bacalar
Casa Zazil Hotel Bacalar

Frequently asked questions

Does Casa Zazil offer free cancellation for a full refund?
Yes, Casa Zazil does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Zazil?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Zazil?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Zazil?
You can check in starting at 2 PM. Check-out time is noon.
What's the area around Casa Zazil like?
Casa Zazil is a short 16-minute walk from Lake Bacalar and 15 minutes' walk from Fort of San Felipe.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing hosts, wonderful breakfast, great location
Casa Zazil is fabulous!! The owners are two sisters who take great care of guests and keep their property pristine. Every morning starts with a made to order breakfast, arranged for the specific time you would like it. In addition to the delicious meal, you get a variety of flavored waters, milks, coffee, etc. The owners share some of their favorite locations in the area and are always quick to help. Matter of fact, they made a call to my car rental place in Cancun because I couldn’t find important information in the rental contract. My family of four included two adults and a 15- and 12- year old. We all loved Casa Zazil and would absolutely return!!
Miranda, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marta and Carmen were WONDERFUL hosts! We managed to communicate with our poquito Spanish :) They were super helpful in providing recommendations for things to do and places to eat. They also helped us organise a private boat tour of the lake as we have very limited time due to the bus schedule to get to our next destination. They also have a great deal with a tour provider if you have time for a 1/2 day tour, much more reasonable than other online or in town. The property was only a 5 min walk to the ADO bus terminal, which was very convenient for us and only a 10min walk to the lake and restaurants. Also, the BREAKFAST, it can’t be forgotten - it was amazing!! Beautiful fruit, delicious eggs and pancakes for the kids. Homemade juices and endless coffee, was all perfect. Thank you again, we wish we had longer!
Oliver, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Free parking monitored by camera. Nice decoration. Attention to detail. Hot shower. The owner/staff is very friendly goes above and beyond. Breakfast was the highlight: they don't have a buffet, instead they cook for you and serve in the garden. Very personal service. It's close to the highway but not far from the city center. We were positively surprised and will stay there again.
João, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Was a very nice stay at Casa Zazil. We were travelling with my family and our host was fantastic.
Claus, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

great place
This was a great place to stay. Martha the host was very friendly and helpful. We had a great time in Bacalar.
saul, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is a very sweet little hotel. It’s quite new with modern touches in the room that provide nice ambiance. Super immaculate, the beds and pillows are very comfortable and the linens are good quality. The room is large with lots of space to hang clothes and store luggage. Lots of hot water and good pressure in the shower. There’s a nice little outdoor courtyard where breakfast is served. We stayed three nights and were served three different and very tasty breakfast meals. The hotel is operated by a lovely family who go out of their way to make your stay enjoyable.
Brenda, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Seguro que regreso a Casa Zazil🏠
Muy recomendable este pequeño lugar súper cómodo, las encargadas Martha y Carmen , son muy amables y los desayunos que hacen son completos, deliciosos y diferentes cada mañana . Y hay muchos lugares cerca de allí si necesitas comprar algo y transporte, no falta dada. Y además ellas Te dan mucha información para sugerir a donde ir , yo volvería al mismo lugar a hospedarme a Casa Zazil , si regreso a ese hermoso lugar de Bacaiar, son muy amables y serviciales y muy limpio todo, recomendado al 100 %
Hermosa decoración y muy limpia y amplia la habitación incluye un mini refri y tiene un dispersador en baño con shampo y acondicionador y jabón líquido para cuerpo en tres partes Me pareció muy buena idea así no hay que estar cambiando las botellita
Muy iluminada y fresca
Camas dobles y muy cómodas las almohadas también y Y también afuera Donde se toma el desayuno el patio está muy bonito y tranquilo y se disfruta mucho a los ricos desayunos A la hora que tú se los pidas y te lo sirven recién hechos y calientitos .
Lourdes, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super little hotel
This place is amazing. Super clean, absolutely secure and close to everything. The owners are very nice and ready to help their guests with whatever needs they have . Highly recommended.
Norbert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marta the owner went out of her way to make us feel comfortable. Room is great. She gave us a lot of information and recommended the 2-hr boat tour and they came to get us at the hotel. The lake is beautiful and the spa really comforting (on the tour). Then they gave us transportation to Cenote Azul, where we swam and sat at the restaurant. We walked back the 5 kms but you can take a taxi. You can also swin at Cenote Cocalitos which is just besides.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel in Mexican paradise town
Great stay at Casa Zazil. As soon as we arrived we were treated very well by the owners. It is a small location, but very conveniently located next to the highway. You also get a parking spot right next to your room. The owners will help you with anything needed. Any information is properly and promptly given by the owners. They recommended us a great tour right away where we could see the different cenotes at the lagoon. Furthermore, they recommended us great places for dinner and for a nice bar for drinks and music. The rooms are modern and cozy. I recommend anyone who is staying at Bacalar to stay at this great location.
Robert, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Maravillosa estancia! Todo exelente! Lo recomiendo al 100%
Abraham, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good location. Walking distance from ADO bus stop/terminal and walking distance to the lagoon and Bacalar center. Room was clean with updated accessories. Positive experience with staff checking us in and taking care of us - Excellent customer service!! I will stay here again.
ZenCommando.com, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed at this hotel back in October and have been slow to write a review. We were made to feel exceptionally welcome by the owners - in spite of the language barrier (be ready to use Google translate a lot if you're not a Spanish speaker!) they couldn't do enough to help. They offered us a ride to local cities and attractions and had loads of suggestions about things to see and do in Bacalar. The hotel itself was immaculate. Our only minor complaints were a lack of fridge in the room and only instant coffee at breakfast. But the care, attention and friendliness of the owners more than made up for these! We'd definitely return if in Bacalar again - which I hope we will be!
E, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Room was very clean very cossy. The ownwers Carmen and Martha are awesone people. They took us around town and showed us for local breakfast.
Rosario, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Modern Accommodations / Local Vibe
We loved it here. Very personalized service and recommendations. Our host went above and beyond to make our trip to Bacalar special and interesting. You can walk downtown in about 10-15 minutes and see the local neighborhood or call a cab easily. Personalized light breakfast in the morning - let them know in advance if you want something special. Great if you want to get a feel for the town rather than stay on the Laguna. Note: brush up on your Spanish
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

La stanza era davvero pulitissima, la padrona di casa FANTASTICA! Appena arrivati ci ha informato subito su tutte le cose che era possibile fare nei dintorni e ha dato la sua disponibilità per eventuali prenotazioni con prezzi inferiori (dicendoci di chiedere prima in centro per avere la certezza); noi abbiamo chiesto e infatti abbiamo poi prenotato la gita in barca in laguna tramite lei! Il centro è raggiungibile a piedi con una passeggiata di 15 minuti, e la prima sera sera la signora è stata così carina che ci ha accompagnato per farci vedere la strada. Per colazione ti fa scegliere tra più opzioni, noi abbiamo optato per i pancake e sono stati super!! Sicuramente un posto consigliato!
Laura, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ottima struttura. Consigliato.
Struttura recente, sopra la media. Pulitissimo, letti molto comodi, presente di piccolo frigo bar e cassaforte. Le titolari sono gentilissime, molto disponibili. Colazione super, ogni giorno cambiava menù e potevi metterti d'accordo con loro per qualsiasi esigenza o intolleranze. Posizione strategica, a dieci minuti a piedi dal centro, la zona è tranquilla si può camminare tranquillamente a piedi. Consigliatissimo!
GIACOMO, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Szymon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastico soggiorno!
Siamo rimasti molto soddisfatti del nostro soggiorno in questa struttura. Personale disponibile, gentile e cordiale. Camere pulite e confortevoli, con pulizia quotidiana. Colazione deliziosa con un menù ogni giorno diverso. Super!
Piga lorenzo william, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

séjour à bacalar super ! Hôte très accueillante disponible et sympathique je recommande!
elodie, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

para empesar el pernosal no tiene etica y fueron muy groseros
alejandra, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sehr zu empfehlen
Super netter Kontakt, die Besitzerin gibt diverse Tipps für Touren. Wenn es Sprachprobleme gibt, arbeitet sie mit einer Übersetzungsapp, man muss also hier nicht unbedingt der spanischen Sprache mächtig sein. Das Frühstück ist sehr gut und wird nach Wunsch gestaltet, z. B. Pfannkuchen oder Quesadilla.
Susanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fue una excelente experiencia, me sentí como en casa. Las atenciones fueron espectaculares y la limpieza extraordinaria. Le recomendé a mis familiares este lugar, por la calidez de las dueñas.
Lidia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy buena atención de parte del hotel nos trataron muy desde nuestra llegada nosotros viajamos en familia yo y mi esposa y nuestros hijos traemos una pequeña de 2 años y veníamos cansados del viaje y la señora Carmen muy amable nos dejó pasar a la habitación porque llegamos en la mañana también desde que llegamos nos dio precio del paseo en lancha y entradas al fuerte de bacalar que por cierto en el paseo en lancha nos cotizo el mejor precio de la zona y asta vinieron por nosotros al hotel también un buen punto a favor del hotel es que el único Oxxo que hay está a una cuadra y es 24 horas y también muy serca la terminal ADO cómo a 100 metros
David, 2-night family trip
Verified Expedia guest review