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Axkan Arte Palenque

3.0 star property
Palenque hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Axkan Arte Palenque

Exterior
Exterior
Property grounds
Outdoor pool, open 10 AM to 9:30 PM, pool loungers
In-room safe, individually decorated, individually furnished, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Free parking
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Children's pool
  • Room service
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
12 Jan - 13 January 2025
HOTEL MAYA PALENQUE
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About the area

Map
Carretera a Palenque KM 1.5, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 7 min walk - 0.7 km
  • Palenque National Park - 3 min drive - 2.4 km
  • El Panchán - 4 min drive - 3.6 km
  • Palenque Archaeological Zone - 6 min drive - 4.9 km
  • Misol-Ha Waterfalls - 8 min drive - 8.8 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Restaurante Maya Cañada - ‬3 min drive
  • ‪Don Mucho - ‬3 min drive
  • ‪La Selva - ‬3 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬14 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Axkan Arte Palenque

Enjoy your visit to Palenque with a stay at Axkan Arte Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and a children's pool are other features.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 30-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 9:30 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Axkan Arte Palenque Hotel
Axkan Arte Palenque
Axkan Arte
Axkan Arte Palenque Hotel
Axkan Arte Palenque Palenque
Axkan Arte Palenque Hotel Palenque

Frequently asked questions

Does Axkan Arte Palenque offer free cancellation for a full refund?
Yes, Axkan Arte Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Axkan Arte Palenque?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10 AM to 9:30 PM.
Are pets allowed at Axkan Arte Palenque?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Axkan Arte Palenque?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Axkan Arte Palenque?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Axkan Arte Palenque and nearby?
Axkan Arte Palenque has an outdoor pool and a garden.
Are there restaurants at or near Axkan Arte Palenque?
Yes, there's an on-site restaurant that offers international cuisine.
Does Axkan Arte Palenque have any outdoor private spaces?
Yes, every room features a balcony or patio.

Axkan Arte Palenque Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Quisiera regresar.
Me gusto el ambiente natural estar rodeado de la naturaleza y el concepto del hotel.
Ernesto, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

This property is a great value. The pool is great. The location is great. We were there when it was very, very hot, so I can understand why the staff were a little disinterested in working. The rooms are really nice with the balcony. Unfortunately because the property is not as well cared for as it may have once been, there are several openings where the cockroaches sneak in. That was I’m only complaint.
William, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The property is in urgent need of care and love, the staff doesn't seem to care at all, half the things are broken or do not work ...
omer, 2-night family trip
Verified Expedia guest review

8/10 Very good

Nigel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

louis, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Waiter was texting and would not acknowledge us until after his long text Coffee carafe in the room hadn’t been cleaned or resupplied from th previous guests
Peter, 3-night trip
Verified Expedia guest review

6/10 Good

Nice but could be improved
Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water.
Eloise, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Es una excelente opción en costo beneficio, hay parte del mantenimiento de las habitaciones en las cuales se les debe poner atención para mejorar la experiencia.
manuel, 2-night family trip
Verified Expedia guest review

8/10 Very good

Location: off the road to Palenque ruins. Car a must have, or taxi. Great pool, poll side restaurant and bar, property located in the middle of the jungle so humidity an issue to be expected. TV, AC, WC did not work but issues were solved reaaaally fast.
Alfonso, 2-night family trip
Verified Expedia guest review

8/10 Very good

My husband & I stayed for 6 nights while visiting the ruins & all the INCREDIBLE waterfalls & we enjoyed the property very much! Check in was a delight! The young man was very sweet & chatted with us for some time. (I prepaid which made check in even easier) I recommend an upstairs room with a balcony & table with chairs. So nice to relax in the jungle setting after playing around all day. In addition, the king bed was sooooo comfortable & room service came everyday to make up the room. My only issue was the bathroom. It’s definitely in need of a remodel but the hot water was hot & the pressure great. I read the reviews about the staff. I’m on the fence about that issue. In the restaurant they definitely don’t jump up quickly or acknowledge you right away & sometimes I had to grab a menu myself, but hey, you’re in Mexico, nobody’s in a hurry & I like that! & the chilaquiles were delicious!! One more thing I’d like to mention. They are doing their part in reducing the use of plastic bottles! There is a pitcher in the room & they will fill it with water anytime. Bravo Axkan!!! We had a lovely time & really enjoyed the beautiful grounds & palapa style surroundings. Thank you!
julie, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice place to stay
Beautiful little hotel on the way to Palenque archaeological site. The bungalow was spacious, the shower was good (plenty of hot water and normal pressure in the shower). 50-60 pesos away from Palenque town if you want to dine there as restaurant of the hotel is a bit limited.
1-night family trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

We had a room with a balcony viewing the treetops, which was great. There was air conditioning and a comfortable bed. The bathroom was showing significant wear but overall it was a nice room.
Rachel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely accommodation very close to the ruins. Well stocked bar and reasonably priced food. Great pool area. Well located off the main road and surrounded by places to eat.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great hotel about 15 minutes from Palenque Archeological site. Front desk has a contract with a Mexican tour company and will set you up to go to any nearby destinations for a fairly cheap price. Water was warm, rooms and bathrooms were very clean. 10/10 would book again.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property and friendly staff
We loved our stay here. We slept in many different hotels all over the Yucatán and the bed was so comfy here. We could hear the howler monkeys and roosters in the morning. The hotel is off the main road but signs will easily lead you there where friendly staff is awaiting your arrival.
Laura, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

The location is good, the staff is friendly, quiet and nice place
1-night trip
Verified Expedia guest review

10/10 Exceptional

Drive through back roads to get here however a very nice spot. Private cabins very nice rooms with balcony looking over the amazing gardens and property. The staff is very welcoming and eager to help with anything. Restaurant was on site and had great food. The main city is about a 10-15 minute drive away.
maggie, 2-night trip
Verified Expedia guest review

6/10 Good

SALOMON, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

All right
The place was nice but the owners need to invest into their hotel. The quality of the supplies and the rooms are very poor.
Fred, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

A nice place to stay that's close to the ruins. Unfortunately WiFi doesn't reach the rooms so if you need to work, keep in touch, or research the next leg of your trip, you need to do that from the lobby/restaurant. Overall a nice place to stay.
Adventurer, 2-night trip
Verified Expedia guest review

8/10 Very good

Nice place
Verified Hotels.com guest review

6/10 Good

Decent hotel in the middle of the jungle
When we arrived to this hotel we were pleasantly surprised by the beautiful outdoor spaces and the friendly staff. After a little snafu with our room (first they told us they could not accommodate us with 1 queen bed as requested b/c the room needed to be fumigated. This was fine and we were given a room with 2 full beds instead). When we got to our room, we found it was being used for storage, and full of blankets and covers.) we went back to reception, where we were moved to another room in a different cabana. Although we were no longer next door to our companion, this was alright because we were just across the way. The pool was refreshing after a long hot day of travel in the jungle. We had no hot water (In the evening this was refreshing. The following morning, however, it was dreadful). Our AC did was difficult to control because the remote didn't seem to communicate well with the unit. But overall the room stayed pleasantly cool for the night. We purchased a package with included breakfast, and learned that this meant we had included the "Desayuno Americano" (American breakfast) plate. (An item on the menu which included orange juice or fruit, eggs any style, toast or pan dulce, and coffee.) I cannot eat eggs, and do not drink coffee so it was disappointing that they would not make any substitutions, or offer me OJ with my fruit and toast, & made me purchase my own bottle of water even tho I was not consuming half of the items included in my purchased package.
L, 1-night trip
Verified Expedia guest review