Grand Residences Riviera Cancún All Inclusive

5.0 star property
Beachfront hotel in Puerto Morelos with spa, beach bar

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Photo gallery for Grand Residences Riviera Cancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
View from property
On the beach, white sand, sun-loungers, beach umbrellas
Microwave, espresso maker
Exterior
Grand Residences Riviera Cancún All Inclusive, a luxury beachfront escape, offers the perfect setting to unwind with 2 poolside bars and a swim-up bar. Relax in style on the white sand beach or rejuvenate at the spa with treatments like hot stone massage and aromatherapy. Guests rave about this haven's helpful staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Free airport shuttle
  • 2 outdoor tennis courts
  • Fitness centre
  • Beach umbrellas

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Microwave
  • Connecting/adjoining rooms available
The current price is €523
includes taxes & fees
11 Apr - 12 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

Junior Suite King Bed

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Murphy Bed

Elite Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 132 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed and 3 Single Murphy Beds

Family Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 223 sq m
  • Resort view
  • Sleeps 8
  • 2 King Beds and 4 Single Murphy Beds

Family Suite, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 281 sq m
  • Resort view
  • Sleeps 10
  • 2 King Beds, 4 Single Murphy Beds and 2 Double Beds

Master Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 132 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Single Murphy Beds

Room

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Plasma TV
  • 48 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Murphy Bed

Family Suite, 2 Bedrooms, Beach View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 223 sq m
  • Beach view
  • Sleeps 8
  • 2 King Beds, 3 Single Murphy Beds and 1 Double Bed

Suite, 1 Bedroom, Private Pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 291 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Murphy Beds

Junior Suite with Jacuzzi

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Plasma TV
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Family Suite, 3 Bedrooms, Beach View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 281 sq m
  • Beach view
  • Sleeps 10
  • 2 King Beds, 3 Single Murphy Beds and 3 Double Beds

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About the area

Map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 4 min drive - 3.4 km
  • Ojo de Agua Beach - 7 min drive - 3.5 km
  • Sanctuary of Hope and Time Capsule - 11 min drive - 7.8 km
  • Crococun Zoo - 12 min drive - 8.8 km
  • Puerto Morelos Beach - 13 min drive - 6.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 miles/35.3 km
  • Free airport shuttle

Restaurants

  • ‪Ile de France - ‬18 min walk
  • ‪Arrecife Restaurant - ‬15 min walk
  • ‪La Alhambra - ‬15 min walk
  • ‪Trattoria D'Gulio - ‬17 min walk
  • ‪Zan-Za Bar - ‬18 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

At Grand Residences Riviera Cancún All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll only be a five-minute drive from Puerto Morelos Town Square. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and aromatherapy. El Faro Grill, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a free airport shuttle and a free kid's club. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 144 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 25
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
    • Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
    • This property offers airport shuttle pickup service from Cancun International Airport only.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited

Transfers

    • Free airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's games
  • Toys

What to do

  • On the beach
  • Bike tour information
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre (1507 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 47-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Furnished balcony

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

El Faro Grill – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Lobby Cafe and Bar – This lobby lounge overlooks the garden. Open daily.
Heaven Beach Bar – This beach bar specialises in international cuisine and only serves lunch. Open daily.
Pool Bar – This bar is located on the beach. Open daily.
Flor de Canela – This restaurant specialises in Mexican cuisine.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: MXN 3800.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

Also known as

Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert
Grand Residences Riviera Cancun
Grand Residences Riviera Cancún All Inclusive Hotel
Grand Residences Riviera Cancún a Registry Collection Hotel
Grand Residences Riviera Cancún All Inclusive Puerto Morelos

Frequently asked questions

Does Grand Residences Riviera Cancún All Inclusive offer free cancellation for a full refund?

Yes, Grand Residences Riviera Cancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Residences Riviera Cancún All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Grand Residences Riviera Cancún All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Residences Riviera Cancún All Inclusive?

Yes, there's free self and valet parking. Parking spaces may be limited.

Is an airport shuttle service offered by Grand Residences Riviera Cancún All Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Grand Residences Riviera Cancún All Inclusive?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Grand Residences Riviera Cancún All Inclusive and nearby?

Practise your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Grand Residences Riviera Cancún All Inclusive also has 2 poolside bars, 3 bars and a fitness centre, as well as private indoor hot tubs, an arcade and a garden.

Are there restaurants at or near Grand Residences Riviera Cancún All Inclusive?

Yes, there are 3 on-site restaurants, featuring beachfront dining, international cuisine and garden views.

Does Grand Residences Riviera Cancún All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub.

Does Grand Residences Riviera Cancún All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Grand Residences Riviera Cancún All Inclusive like?

Grand Residences Riviera Cancún All Inclusive is located on the waterfront, a short 19-minute walk from Arrecife de Puerto Morelos National Park.

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Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great food and quiet resort
Shuang, 7-night trip

10/10 Exceptional

Staff was amazing, food as well!
Alexander, 6-night trip

8/10 Very good

Nice resort and friendly staff
Grace, 6-night trip

10/10 Exceptional

Grand residences resort is very welcoming and friendly. Excellent food, accommodations, entertainment and services keep us coming back every year.
Igor, 6-night trip

10/10 Exceptional

Great place over all
Kalisha, 3-night trip

10/10 Exceptional

Beautiful resort, excellent service
Alejandra Cicero, 4-night trip

10/10 Exceptional

Great place
Bronislav, 6-night trip

10/10 Exceptional

Beautiful well maintained safe property and the staff go above and beyond!
Gayle Elizabeth, 7-night trip

10/10 Exceptional

Very hospitable staff. Location gives you some peace and quite on the beach.
Emir, 4-night trip

10/10 Exceptional

Quiet, Friendly staff, clean, great food
James, 7-night trip

10/10 Exceptional

Services beyond what I expected....will recommend this resort to anyone 👌
Moses M, 4-night trip

4/10 Fair

I experienced racial discrimination and humiliation at this hotel. 1,500 words are not enough for me to fully describe what happened. Please provide the hotel’s email address so that I can send them a formal complaint.
HUI, 3-night trip

10/10 Exceptional

Great place we enjoyed it and the service was excellent Quiet and not a lot of night life but perfect for us The beach wasn't great lots of rocks but still had a amazing time
Pamela Frances, 7-night trip

10/10 Exceptional

Everything was great!
Mikhail, 6-night trip

10/10 Exceptional

Amazing relaxing stay. Treated like we were royalty. The only downfall is since could be or not all inclusive signing bills all the time was a pain as an all inclusive party.
Kimberly, 5-night trip

10/10 Exceptional

Like that it is small and intimate.
Leslie, 5-night trip

8/10 Very good

The facilities of the hotel are very good, all kinds of services are very good, the variety of food is not rich, the cooking is not very good
Zigang, 6-night trip

10/10 Exceptional

Amazing stuff, beautiful property, but guests are above 50-60 yo
Yosef, 4-night trip

10/10 Exceptional

Love it!
Robin, 1-night trip

10/10 Exceptional

This property is top notch. The staff excel at everything. We stayed a week plus and will be going back.
Chris, 8-night trip

10/10 Exceptional

Although the location is not in a very popular hotel area, I am very satisfied with all the services. All the details are perfect, including a refrigerator full of drinks and snacks, 24-hour room service, which are very friendly to families with children. The large swimming pool, water bar and white sandy beach also meet our needs. All services are very respectful and considerate. If you plan to go to Xplor and Xcaret Park, the location of the hotel can save you half the journey and time. I strongly recommend this hotel to families who are going to Cancun for the first time.
Kai, 4-night trip

10/10 Exceptional

The property is amazing.The service from all the staff was fantastic. I highly recommend this resort.
Humbelina, 6-night trip

10/10 Exceptional

Great food, great service, staff treats you like royalty, drinks and views are amazing, roof service is top tier, I would recommend this resort to anyone! Also spa is 10/10
Javier, 4-night trip

10/10 Exceptional

I loved everything about this hotel this is my 4 time going
Sasha Melo, 6-night trip

10/10 Exceptional

I love the food, amazing staff, the place is gorgeous, calm and the beach was near too.
janette camacho, 4-night trip