Experience the vibrant spirit of Mario Villanueva Madrid at AGAM Hotel. Dive into the outdoor pool, explore nearby sights with bike rentals, and stay connected with in-room WiFi. With continental breakfast and luggage storage available, this hotel has everything you need for a relaxing retreat.
Avenida 5 entre calle 30 y 32, Bacalar, QROO, 77930
What's nearby
Laguna Bacalar Ecological Park - 2 min walk - 0.2 km
Fort of San Felipe - 12 min walk - 1.0 km
Municipal Spa of Bacalar - 18 min walk - 1.5 km
Cenote Cocalitos - 8 min drive - 6.8 km
Cenote Azul - 8 min drive - 6.9 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
Corozal (CZH) - 54 min drive
Restaurants
La Playita - 7 min walk
I Scream Bar - 9 min walk
El Sazón a la Mexicana - 3 min walk
Finisterre Bacalar - 6 min walk
Yerbabuena - 4 min walk
About this property
AGAM Hotel
AGAM Hotel puts you in a great location, within a short 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Guests can take a dip in the outdoor pool, and free perks include WiFi and continental breakfast daily between 8:00 AM and 10:00 AM.
Languages
English, Spanish
At a glance
Hotel size
16 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free off-site parking within 164 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Mosquito nets
An outdoor pool
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Minibar
Window screens
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
AGAM Hotel Hotel
AGAM Hotel Bacalar
AGAM Hotel Hotel Bacalar
Frequently asked questions
Does AGAM Hotel offer free cancellation for a full refund?
Yes, AGAM Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at AGAM Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at AGAM Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at AGAM Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at AGAM Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at AGAM Hotel and nearby?
AGAM Hotel has an outdoor pool.
What's the area around AGAM Hotel like?
AGAM Hotel is a short 2-minute walk from Laguna Bacalar Ecological Park and 7 minutes' walk from Lake Bacalar.
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AGAM Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
22 July 2024
Nice place with friendly staff
Nice place with friendly and helpful staff, good breakfast.
Verified traveller
1-night trip
10/10 Exceptional
9 November 2024
Amazing staff, especially Camila.
Werner
Werner, 2-night trip
10/10 Exceptional
24 April 2024
Loved everything about it and definitely plan to go back!
Sami
Sami, 2-night trip
10/10 Exceptional
14 November 2024
Great little hotel with a very zen vibe. Wonderful friendly and helpful staff especially Camila.
Only issue was with the hot water one day.
Werner
Werner, 3-night trip
6/10 Good
27 August 2024
It was ok, for one night hotel .. not recommended for long stays..
José Luis
José Luis, 1-night trip
10/10 Exceptional
21 September 2024
The staff is amazing ! Nestor, Amber and Adrian were super helpful and gave us the best experience. We felt so safe and taken care of. The room is cosy and has a lot of space.
Cloude
Cloude, 2-night trip
10/10 Exceptional
4 October 2023
Great hotel with lovely staff. They served delicious breakfast and coffee (it was included for us).
The pool area is clean and great.
Just a few minutes of walk from the center and from the lagoon.
Vincent
Vincent, 3-night trip
8/10 Very good
30 July 2024
Great
Ivan Alejandro
Ivan Alejandro, 1-night trip
8/10 Very good
17 October 2024
Staff is very careful
Alain
Alain, 3-night trip
8/10 Very good
26 March 2023
Nice, small hotel
Very clean and nice hotel. Properly different from most other hotels. It was nice to have a fridge in the room. Breakfast was sufficient but no yoghurt and just one cup of coffee.
Verified traveller
4-night trip
10/10 Exceptional
6 February 2024
What an absolute treat to stay at the Agam. The breakfast which was included was delicious. I opted for the avocado toast every morning which was so delicious, as well as the coffee and fruit, granola and yogurt. Nestor was brilliant as he was so helpful and friendly. The room was small but cozy and the pool and surrounding areas was lovely. Our stay was perfect! Do not hesitate to book this hotel. We loved it.
Laura
Laura, 5-night trip
10/10 Exceptional
7 May 2024
Best service.
I had a great stay.
The receptionist gave us the greatest intro not only to the hotel, but for all of Bacalar.
What to know, where to go and other very valuable information.
The only thing we could have wished for, was maybe a 20cm wiider bed. But it's a very small objection.
And throughout the stay, the staff was more than accommodating.
I highly recommend this hotel.
Mikkel
Mikkel, 3-night trip
10/10 Exceptional
12 June 2023
The room was clean, A/C kept room cool and comfortable, staff was alway cleaning to maintain property and pool sparking clean, every morning the staff woul great me with a smile, and ask how i slept.
I would definitely go back in my next visit to Bacalar. every
Ben
Ben, 4-night trip
10/10 Exceptional
10 March 2025
Minha casa em Bacalar
Tudo foi ótimo ! Staff muito educado , gentil e prestativo. Boa localização e perto de muitos restaurantes . Gostei muito do hotel e da Happy Hour !
Mauricio
Mauricio, 6-night trip
4/10 Fair
3 February 2025
Je ne recommande pas
L’hôtel n’était pas à la hauteur de nos attentes, personnel désagréable (à part la blonde à la réception que a été top pour résoudre notre problème). De plus notre climatisation ne fonctionnait pas il faisait très très froid dans la chambre nous avons dû demander à 5 reprises pour que quelqu’un vienne nous aider.
Pour une nuit ça fait l’affaire mais pas pour plus.
Si vous n’allez pas au petit déjeuner vous n’aurez pas de service d’étage malgré de très fortes pluies la veille donc forcément un coup de balai aurait été le bienvenue.
Il y a des trous dans les draps et des taches sur les serviettes…
Je ne recommande pas
Chloé
Chloé, 3-night trip
8/10 Very good
21 January 2025
Nicolás Emanuel
Nicolás Emanuel, 4-night trip
10/10 Exceptional
1 November 2024
Elia
Elia, 7-night trip
10/10 Exceptional
9 October 2024
Daniel
Daniel, 4-night trip
10/10 Exceptional
19 September 2024
Tereza
Tereza, 1-night trip
10/10 Exceptional
2 September 2024
Maria Isabel
Maria Isabel, 2-night trip
10/10 Exceptional
20 August 2024
Fue mi primera vez en Bacalar con mi pareja y nos encantó, el hotel está en una muy buena ubicacion, y la atención de maravilla. Definitivamente regresamos.
Mauricio
Mauricio, 3-night trip
8/10 Very good
9 August 2024
Está bien general, excelente atención del personal!
Andres
Andres, 2-night trip
10/10 Exceptional
30 July 2024
Prima hotel, fijne kamer, fijne ligging.
Heerlijk uitgebreid hotel.
Johanna
Johanna, 2-night trip
10/10 Exceptional
20 July 2024
El hotel muy lindo, ofrecen un desayuno incluido muy bueno y completo, hay posibilidad de contratar servicio de masajes muy buenos, te prestan bicicletas
Ana
Ana, 1-night trip
6/10 Good
14 June 2024
Les personnes a l’accueil sont très gentilles et serviables, le petit déjeuner très correct.
Je déplore que l’etat de la chambre dans laquelle nous logions (chambre standard) soit humide. Traces et odeur d’humidité partout (rideau, mur, porte salle de bain gondolée). La chambre également etait assez sombre.
Bon emplacement.