Ocean Maya Royale - Adults Only - All Inclusive

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Escape to Ocean Maya Royale All Inclusive Adults Only, an oasis in Riviera Maya. Relax on the pristine white sand beach or indulge in rejuvenating treatments at Despacio Spa Centre. With five restaurants serving international cuisine, activities like volleyball and a Japanese garden nearby, this luxurious retreat offers something for everyone.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is €204
includes taxes & fees
21 May - 22 May

Why we love this property

Sun-soaked beach vibes
Beachside massages elevate this all-inclusive white sand getaway. Ocean views await at the on-site restaurant for a perfect coastal retreat.
Work and play perfection
Conduct business in the conference space, then hit the beach for relaxation. Spa services and tennis courts await after productive meetings.
Wellness retreat
The full-service spa offers massages, scrubs, and hydrotherapy. A sauna, hot tub, and Japanese garden create tranquil surroundings for ultimate relaxation.

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room

  • Sleeps 2
  • Free Wi-Fi

Privilege Junior Suite

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Privilege Romance Suite with Jacuzzi

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Privilege Junior Suite with Jacuzzi

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

9.2 out of 10
Wonderful
(136 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

Privilege Junior Suite Ocean View

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 3.6 km
  • Tres Rios Ecopark - 7 min drive - 3.5 km
  • Gran Coyote Golf - 7 min drive - 6.4 km
  • Playa Paraiso Golf Course - 10 min drive - 12.3 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive - 12.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive
  • Tulum Intl. Airport (TQO) - 111 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14.1 miles/22.8 km

Restaurants

  • ‪Black & White - ‬7 min drive
  • ‪Seafood - ‬8 min drive
  • ‪Beach Bar - ‬8 min drive
  • ‪Festival - ‬7 min drive
  • ‪Jaal-Ha - ‬8 min drive

About this property

Ocean Maya Royale - Adults Only - All Inclusive

  • At Ocean Maya Royale - Adults Only - All Inclusive , you can spend time at the beach getting a beach massage, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy and hydrotherapy. La Hacienda, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 4 bars/lounges, a fitness centre and an outdoor tennis court. Fellow travellers love the pool and helpful staff.

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • Room service during certain hours
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking

Land activities

    • Fitness facilities
    • Tennis
    • Volleyball

Lessons/classes/games

  • Dancing

Entertainment

    • On-site entertainment and activities
    • Theme parties

At a glance

DONE

Hotel size

    • 320 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (18 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Meeting room
  • Conference space (2013 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 32 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

La Hacienda – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Charro – This poolside restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Yookoso – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Blue Moon – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale Playa del Carmen
Ocean Maya Royale
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Playa Del Carmen
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A
Ocean Maya Royale All Inclusive Adults Only

Frequently asked questions

Does Ocean Maya Royale - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Ocean Maya Royale - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, there are 2 outdoor pools.

Are pets allowed at Ocean Maya Royale - Adults Only - All Inclusive ?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an on-site casino at Ocean Maya Royale - Adults Only - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Ocean Maya Royale - Adults Only - All Inclusive and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Ocean Maya Royale - Adults Only - All Inclusive also has 4 bars, a sauna and a fitness centre, as well as an arcade and a garden.

Are there restaurants at or near Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, there are 5 on-site restaurants, featuring international cuisine, ocean views and poolside dining.

Does Ocean Maya Royale - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Ocean Maya Royale - Adults Only - All Inclusive like?

Ocean Maya Royale - Adults Only - All Inclusive is in Riviera Maya. Popular attractions include Maroma Beach, which is 13 minutes away by car. Travellers give top marks for the property's prime location.

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Reviews

Ocean Maya Royale - Adults Only - All Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pools were great, with two options for relaxation or entertainment, and were well-maintained and clean. (150 reviews)
  • The beach was clean, well-maintained, and offered a peaceful atmosphere with plenty of space for relaxation. (157 reviews)
  • The all-inclusive experience was excellent, with great food, attentive staff, and a wide range of options. (41 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Entertainment
Drinks
Buffets
Recreation
Booking

Reviews

Verified

10/10 Exceptional

Very clean resort, great staff and the food was very good!
Alex, 6-night trip
Verified

10/10 Exceptional

We had a fantastic stay here. It's a great hotel but the friendly and attentive staff really do make this an excellent place to stay. There's plenty of entertainment throughout the day, and multiple restaurants to choose from.
Kevin, 7-night trip
Verified

10/10 Exceptional

Clean room friendly staff and great pool&beach.
Yiftah, 5-night trip
Verified

8/10 Very good

Kind staff, food mostly good.
Tara, 7-night trip
Verified

10/10 Exceptional

The resort was spotless. The staff was amazing.
Tina, 7-night trip
Verified

10/10 Exceptional

The staff was awesome!! Great entertainment, food and drinks
Derek L, 7-night trip
Verified

10/10 Exceptional

Good food and clean rooms but the staff were amazing!
Eileen Anne, 8-night trip
Verified

10/10 Exceptional

The staff, rooms, activities were all amazing
Laura, 5-night trip
Verified

8/10 Very good

Great food selection, amazing beach, clean room and grounds were well kept. Would go back
Karolina, 7-night trip
Verified

10/10 Exceptional

This was an amazing resort! The staff, the food, the beach, the pools, everything
Michelle, 7-night trip
Verified

10/10 Exceptional

Staff was excellent and food was quite good. Mike's coffee shop was great for morning coffee. Liked the smaller size of the resort.
Kelly Dwayne, 14-night trip
Verified

10/10 Exceptional

Staff was all amazing! Would definitely stay here again. Food was great too! No complaints
Kelly, 7-night trip
Verified

10/10 Exceptional

We enjoyed our stay. The staff was very helpful & friendly. .
Paul, 14-night trip
Verified

10/10 Exceptional

I really enjoyed my stay. The resort was somewhat dated but it was clean and the staff were very nice. The buffet was adequate but what stood out were the restaurants which were excellent. I loved seeing the animals on the grounds.
Harumi, 7-night trip
Verified

10/10 Exceptional

Clean rooms, grounds were beautiful and wonderful beach area
Stephanie Paige, 5-night trip
Verified

8/10 Very good

Food and Service were excellent.
Kent, 4-night trip
Verified

10/10 Exceptional

Nice resort. Staff very polite .clean room. Very good food
Laurent, 5-night trip
Verified

10/10 Exceptional

The room was spacious, all staff were very nice and friendly, food was excellent and the pool bathrooms were very clean!!
kelly, 4-night trip
Verified

10/10 Exceptional

Rooms were clean, well stocked, property was so clean.
Pamela J, 4-night trip
Verified

10/10 Exceptional

Rooms were clean staff helpful and friendly and the food was very good
Michael, 6-night trip
Verified

10/10 Exceptional

Amazing resort. Amazing staff. Room was modern, clean and comfortable beds. Definitely stay here again.
Jane, 9-night trip
Verified

10/10 Exceptional

The grounds and room are spotless, I can’t say enough about the recreation staff there’s always something going on or you can do nothing at all if that’s what you’re there for, all of the staff are friendly and there’s lots of food choices Can’t recommend this resort enough, we will come back again!
Stacey, 7-night trip
Verified

10/10 Exceptional

We loved this resort! The food was very good compared to most resorts. The beach area was very nice. Everything was clean and the staff was very nice. We will be back!
Joanna M, 3-night trip
Verified

10/10 Exceptional

This place is heaven. Amazing, friendly staff. A great food selection. Very nice rooms with powerful A/C. Beautiful grounds and consistent beautiful weather. This was our 2nd time there and we will be back!
William, 7-night trip
Verified

10/10 Exceptional

The staff was incredibly welcoming and helpful throughout our stay. The rooms were very comfortable. Food and drinks were excellent at all the restaurants , bars and coffee shops. Highly recommend for a truly relaxing escape!
MAHESH, 6-night trip