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Adhara Hacienda Cancun

3.0 star property
Family-friendly hotel with outdoor pool, near Mercado 23

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Photo gallery for Adhara Hacienda Cancun

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
Reception
Exterior
Garden
Front of property
Adhara Hacienda Cancun is the perfect getaway, with a swim-up bar and El Alhena restaurant offering delicious breakfast, lunch, and dinner options. Unwind in the garden or by one of two pools while kids enjoy the playground; connect to free WiFi for endless entertainment.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Business centre
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
The current price is €82
includes taxes & fees
4 Jun - 5 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Free bottled water
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive With View

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 7 min walk - 0.6 km
  • Benito Juarez Municipal Building - 10 min walk - 0.9 km
  • Las Palapas Park - 13 min walk - 1.1 km
  • Plaza 28 - 3 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪Ty-Coz - ‬8 min walk
  • ‪Yamamoto - ‬8 min walk

About this property

Adhara Hacienda Cancun

At Adhara Hacienda Cancun, you'll be a short five-minute drive from Plaza 28 and Plaza Las Americas. Guests can take a dip in the outdoor pool or grab a bite to eat at El Alhena, which serves breakfast, lunch and dinner. A poolside bar, a 24-hour health club and a fitness centre are other highlights. Fellow travellers love the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 174 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Alhena – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio – This poolside bar only serves light fare.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 220 to 220 for adults and MXN 220 to 220 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MXN 180 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Adhara Hacienda Cancun offer free cancellation for a full refund?

Yes, Adhara Hacienda Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Adhara Hacienda Cancun?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Adhara Hacienda Cancun?

Sorry, pets aren't allowed.

Is parking offered on site at Adhara Hacienda Cancun?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by Adhara Hacienda Cancun?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Adhara Hacienda Cancun?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is 1 PM. Contactless social distancing and check-out are available.

Is there an on-site casino at Adhara Hacienda Cancun?

No, this hotel doesn't have a casino, but PlayCity Casino (13-min walk) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.

What is there to do at Adhara Hacienda Cancun and nearby?

Adhara Hacienda Cancun has an outdoor pool and a 24-hour health club, as well as a garden.

Are there restaurants at or near Adhara Hacienda Cancun?

Yes, El Alhena offers poolside dining.

What's the area around Adhara Hacienda Cancun like?

Adhara Hacienda Cancun is in Downtown Cancun, a short 10-minute walk from Benito Juarez Municipal Building and 13 minutes' walk from Las Palapas Park.

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Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Restaurant
Location
Food
Beach
Refrigerator
Family friendly
Transportation

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and exceptional service. (19 reviews)
  • The pool was a highlight, described as beautiful, clean, and great, with some guests even mentioning a swim-up bar. (9 reviews)
  • The property offers convenient dining options, a delicious breakfast buffet, and attentive service at its restaurant. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The greatest hotel to estay in Cancun. Extremely clean and all the staff y very helpful and courteous. Shout out for the bellman Mauro, hes recomendations to places to visit and restaurants around the area. Thank for the hospitality. Definitely will be back.
Oscar, 2-night trip

10/10 Exceptional

Hotel very clean, staff really pleasant.
Serafin, 3-night trip

10/10 Exceptional

We had an overnight stay prior to heading out to Progreso. The hotel was great and so was the staff. Would stay again.
Lynn, 1-night trip

8/10 Very good

Clean and friendly staff
Nicole, 7-night trip

10/10 Exceptional

Clean, friendly service
Deanna, 1-night trip

10/10 Exceptional

Property is very quiet despite being in the center of Cancún! Staff is very courteous and friendly
Vanessa Aleli, 6-night trip

8/10 Very good

we stayed here for 2 nights, nice breakfast buffe and pool area. Charming hotel in good central location, nothing fancy, simple but nice and clean. Beds a bit too hard for my taste.
Lena, 3-night trip

10/10 Exceptional

This place was pretty awesome. Wonderful staff. Close to a lot of conveniences.
DOUG, 7-night trip

10/10 Exceptional

Beautiful oasis with pool in courtyard. Quiet, but close enought to emenities. Staff very considerate and helpful. Great breakfast!
Douglas James, 7-night trip

8/10 Very good

Good Hotel for the money!

The staff was exceptionally nice and accommodating. Unfortunately, the room didn’t have a phone to call the front desk, so for each issue or question you’d have to walk down to the reception, very inconvenient. The room had no refrigerator, therefore, if you bought water or something needing refrigeration, you were out of luck. We had to ask for towels, appears the maid service forgot some of them, but they brought them quickly when asked, so again the staff was great at helping with a nice smile and were happy to help. The bar service was nice, the restaurant we tried to have breakfast, although a good selection, we wanted something more local, so decided to go out, the hotel was very close to many rests and cafés, and very good ones. Overall the hotel is great for what you’ve paying but width they had refrigerators in the rooms.
Ricardo, 2-night trip

10/10 Exceptional

Staff was very friendly and accommodating. Restaurant was great, as well as the breakfast buffet. Would stay again!
Paul, 1-night trip

10/10 Exceptional

Miguel,the restaurant Captain, has trained his staff to provide the best service possible. All are courteous, attentive,friendly and appear willing to provide possible. The hotel staff in general provided excellent service. I consider this the best hotel downtown.
frank, 6-night trip

10/10 Exceptional

Excellent service

Excelllent service
Duane, 1-night trip

10/10 Exceptional

Breakfast is exceptional. Internet speed super fast!
Peter, 2-night trip

10/10 Exceptional

Nice staff, loved the firm mattresses and fantastic breakfasts
Mohammad, 3-night trip

8/10 Very good

It was nice, for the money I paid it was ok. The staff was very friendly and helpful. I wouldn't necessary visit there and again.
Marlan, 3-night trip

8/10 Very good

It was a basic, clean, & safe hotel with helpful staff, conveniently located near restaurants, street food carts & the ADO bus station.
S, 4-night trip

10/10 Exceptional

Amazing staff, excellent location and facilities. Really enjoyed our stay!
Stefan, 1-night trip

8/10 Very good

Convincent shopping supermarket restaurants near by Nice and quit area
INGO, 2-night trip

10/10 Exceptional

Beautiful hotel, clean room, good location
Jerry, 1-night trip

10/10 Exceptional

5 star feeling
Gloria Moya, 2-night trip

10/10 Exceptional

Stafe very friendy. the citio Taxi Not Good
Dalia, 7-night trip

8/10 Very good

The breakfast buffet was very complete, but I found the fruit to be green or tasteless. The juices were not natural. The bread was also not tasty, as you normally find in Mexico. But the hotel in general was very nice, and the staff was friendly.
Jose, 4-night trip

10/10 Exceptional

Mexico vacation finale

It was a Lovely room overlooking the pool, however we did not have a balcony. I was happy there was a bath tub! What a treat:) the pool was cool but refreshing… there was noise out in the poolside after folks come back from the bar… also above us there was a chair or table being moved often through the night… food was great and the breakfast buffet was impressive!!
Karen, 2-night trip

8/10 Very good

A bit far from the beach...
Sunilkumar, 4-night trip