Baptist Medical Center Jacksonville - 12 min walk - 1.0 km
Florida Theatre - 20 min walk - 1.7 km
VyStar Veterans Memorial Arena - 4 min drive - 3.1 km
EverBank Stadium - 5 min drive - 3.5 km
Daily's Place - 5 min drive - 4.1 km
Getting around
Jacksonville International Airport (JAX) - 21 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive
St. Augustine, FL (UST-Northeast Florida Regional) - 42 min drive
Daytona Beach, FL (DAB-Daytona Beach Intl.) - 86 min drive
Jacksonville Station - 11 min drive
Riverplace Station - 5 min walk
San Marco Station - 9 min walk
Kings Avenue Station - 9 min walk
Restaurants
Ruth's Chris Steak House - 7 min walk
La Nopalera San Marco - 9 min walk
Morton's The Steakhouse - 19 min walk
V Pizza - 6 min walk
The Bearded Pig - 5 min walk
About this property
Southbank Hotel by Marriott Jacksonville Riverwalk
Southbank Hotel by Marriott Jacksonville Riverwalk puts you within a 15-minute drive of St. Johns Town Center and EverBank Stadium. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness centre, a terrace and a garden. The comfortable beds and helpful staff get great marks from fellow travellers. Public transportation is only a short walk: Riverplace Station is 5 minutes and San Marco Station is 9 minutes.
Languages
English, Spanish
At a glance
Hotel size
322 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (2 total, up to 11 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Uncovered on-site self-parking (USD 16.00 per day; includes in/out privileges)
Uncovered on-site valet parking (USD 22.00 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Pool gate
What to do
Pool table
Golfing nearby
Working away
24-hour business centre
22 meeting rooms
Conference centre (39425 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Built in 1980
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Television in common areas
Fitness centre
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Desk chair
Electrical adapters/chargers
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Mobile key entry
Guidebooks/recommendations
Restaurant dining guide
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 for adults and USD 5 to 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-off cleaning fee of USD 50
Parking
Uncovered self-parking costs USD 16.00 per day with in/out privileges
Uncovered valet parking costs USD 22.00 per day with in/out privileges
RV/bus/lorry parking is available for an extra charge
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Wyndham Jacksonville Riverwalk Hotel Jacksonville
Southbank Hotel Jacksonville Riverwalk
Southbank Hotel by Marriott Jacksonville Riverwalk Hotel
Lexington Hotel Conference Center Jacksonville Riverwalk
Southbank Hotel by Marriott Jacksonville Riverwalk Jacksonville
Frequently asked questions
Does Southbank Hotel by Marriott Jacksonville Riverwalk offer free cancellation for a full refund?
Yes, Southbank Hotel by Marriott Jacksonville Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Southbank Hotel by Marriott Jacksonville Riverwalk?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Southbank Hotel by Marriott Jacksonville Riverwalk?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 11 kg per pet. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Southbank Hotel by Marriott Jacksonville Riverwalk?
Yes. Self-parking costs USD 16.00 per day. Valet parking costs USD 22.00 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Southbank Hotel by Marriott Jacksonville Riverwalk?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Southbank Hotel by Marriott Jacksonville Riverwalk?
No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.
What is there to do at Southbank Hotel by Marriott Jacksonville Riverwalk and nearby?
Southbank Hotel by Marriott Jacksonville Riverwalk has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Southbank Hotel by Marriott Jacksonville Riverwalk?
Yes, there's an on-site restaurant.
What's the area around Southbank Hotel by Marriott Jacksonville Riverwalk like?
Southbank Hotel by Marriott Jacksonville Riverwalk is located by the river in Downtown Jacksonville, a short 5-minute walk from Riverplace Station and 9 minutes' walk from Museum of Science and History. Travellers say that the area is walkable and good for shopping.
Southbank Hotel by Marriott Jacksonville Riverwalk Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Kaila
Kaila, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 December 2024
Well, I was not very happy with the fact that the toilet was all plugged up. The plumbing was horrible so I did file a claim.
Lois
Lois, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
12 December 2024
Sheila
Sheila, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 December 2024
The location was awesome, and check in was a breeze even at 6pm.
Victoria
Victoria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Hotel
Overall nice stay, nice room, restaurant down stairs has awesome food, they do charge $16 for parking at hotel
Eugene
Eugene, 1-night trip
Verified Hotels.com guest review
4/10 Fair
10 December 2024
Completely shocked
I have stayed here on many occasions since 2020. I have never had a bad experience or any issues in the past. This trip, my TV had no internet, so I no access to streaming servicea. I only had access to a few news channels. I was also not given a wifi password. When I contacted the desk, I was told the hotel was booked up and the Internet was just slow. No attempt was made to do anything, nor was I even given an apology. I fell in love the hotel but, I'm skittish now about staying in the future.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Convenient but dated property
Debbi
Debbi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Mary
Mary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Best kept secret
We love this place! Nice large rooms, great hot shower, on the River plus an excellent bar with small bites. Everyone is so friendly and kind. Rooms were cleaned every day with bottles of water without charge! This is our third year staying here and we always have a great time.
Tom
Tom, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Richard
Richard, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Donna
Donna, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Cost for pet is very expensive
It was okay. The additional cost for my pet was very expensive.
Larry
Larry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Shonta
Shonta, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
1 December 2024
The hotel was in an amazing location. Our room had a view looking over the Saint Johns river and downtown Jacksonville.
The on-site restaurants were great with excellent food and staff. The hotel had many convenient restaurants and sites to see within walking distance from the hotel - or a short drive away.
However, housekeeping services was limited on Thanksgiving. And, the kitchen area in our room had german cockroaches! GROSS!
Verified traveller
3-night family trip
Verified Hotels.com guest review
4/10 Fair
1 December 2024
No view
Booked a river view room…. With no view at all!!!
Blas
Blas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 November 2024
Good.
4 people but only 2 towels provided.
Kim
Kim, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 November 2024
Paul
Paul, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
jeffrey
jeffrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Excellent Customer Service
Our booking through Hotels.com was for two rooms but hotel was only sent one room. After showing the confirmation and reservation showing 4 people, two rooms, the hotel was quick to create a reservation for the other couple, same rate as originally booked. All staff were super sweet, kind and professional. The room was great but floors didnt look like they were vacuumed ans little pieces of chips were found upon entry. Not a big deal but worth mentioning.
Bridget
Bridget, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Excellent stay all around
Judi
Judi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Stefan
Stefan, 3-night trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Everything was good except the hour and forty five minute wait on food.