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View all photos for Room, 2 Queen Beds, Non Smoking, Bay View

Free toiletries, hair dryer, dressing gowns, towels

Room, 2 Queen Beds, Non Smoking, Bay View

  • 42 sq m
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

View from room

Deluxe Room, 2 Queen Beds, Non Smoking

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Bay View

  • 42 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Mobility, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking (Despicable Me Kids Suite)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Despicable Me Kids Suite)

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Portofino Club)

View from room

Club Room, 2 Queen Beds, Non Smoking (Portofino Club)

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

At a glance

Hotel size

  • 750 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) * Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Off-site

  • Free theme park shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Water slide
  • Free theme park shuttle
  • Children's menu

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Conference centre (42000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Visual fire alarm

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

9.0

Superb

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Kathleen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gillian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent facilities. Helpful and attentive staff.
14-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nader, 12-night family trip
Verified Hotels.com guest review

4/10 Fair

Not worth 500 a night
Not worth 500 dollars a night. Moldy carpet and with all the remolding, no view outside. windows are covered up with plastic.
William, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
The service was amazing! Everyone went out of their way to accommodate and be friendly
Paul, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great property and atmosphere.
Alex, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Dawn, 1-night family trip
Verified Hotels.com guest review