Universal's Loews Portofino Bay Hotel

Photo gallery for Universal's Loews Portofino Bay Hotel

Primary image
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Universal's Loews Portofino Bay Hotel

Universal's Loews Portofino Bay Hotel

4.0 star property
4-star resort with 5 restaurants, near Universal Studios Florida

9.0/10 Superb

988 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is €686
Price available on 05/06/2022
Map
5601 Universal Blvd, Orlando, FL, 32819
Main amenities
  • 750 guestrooms
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • 3 outdoor pools
  • Breakfast available
  • Free theme park shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Waterslide
  • Pool bar
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

  • In Florida Center
  • Universal Orlando Resort - 1 min walk
  • Universal Studios Florida - 2 min walk
  • Universal CityWalk - 14 min walk
  • Universal’s Islands of Adventure - 16 min walk
  • The Wizarding World of Harry Potter™ - 16 min walk
  • Orlando International Premium Outlets - 24 min walk
  • Universal’s Volcano Bay - 31 min walk
  • Pirate's Dinner Adventure - 4 min drive
  • Titanic the Experience - 4 min drive
  • Ripley's Believe It or Not - 5 min drive

Getting around

  • Orlando International Airport (MCO) - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 33 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 40 min drive
  • Orlando Station - 11 min drive
  • Kissimmee Station - 22 min drive
  • Winter Park Station - 23 min drive
  • Free theme park shuttle

About this property

Universal's Loews Portofino Bay Hotel

When you stay at Universal's Loews Portofino Bay Hotel, you'll be in a fantastic location, only a five-minute walk from Universal Orlando Resort and Universal Studios Florida. Guests can indulge in deep-tissue massages, body wraps or facials, and Bice Ristorante, one of 5 restaurants, serves Italian cuisine and is open for dinner. There are 3 outdoor pools and 2 bars/lounges, and rooms at this upmarket resort get the details right with iPod docks and bathrobes. Fellow travellers say great things about the comfortable beds and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 750 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.
  • WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)
  • * Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
  • **Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • 2 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Offsite

  • Free theme park shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Water slide
  • Free theme park shuttle
  • Children's menu

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Conference centre (42000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Art gallery on site
  • Designer shops on site
  • Arcade/games room
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Visual fire alarm

Languages spoken

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Bice Ristorante – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Mama Dellas Ristorante℠ – This restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
Trattoria del Porto™ – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Sal's Market Deli – This bistro serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Thirsty Fish™ – This wine bar specialises in Italian cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 40 for adults, and USD 5 and USD 20 for children (approximately)
  • Microwaves are available for USD 15 per night

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 35 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered self-parking costs USD 28 per night with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Hotel
Universal's Loews Portofino Bay Orlando
Universal's Loews Portofino
Universal's Loews Portofino Bay Hotel Resort
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Hotel Resort Orlando

Frequently asked questions

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Keith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clair, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Stay
Most Amazing Hotel. From Valet to Others this was a great place. Clean Beautiful so comfortable and boat ride to Universal was so easy.
Damon, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Karen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nicole, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
Beautiful hotel! Great service and amenities.
Santo, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing we loved to stay here beautiful hotel very good restaurants convenient water taxi , kids love the pool slides and activities we will return again soon 😃
Karlla, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic Stay!
One of the best stays we have had in the many years of visiting the property resorts at Universal. My family over the years have always stayed at the Royal Pacific. This most recent trip was just my husband and myself. We are empty nesters and wanted to have a fun long weekend. We left the fringed cold of Pittsburgh 27 degrees for the 87 degree Orlando. The RP was totally booked and therefore we tried this property. Our experience was wonderful! It was like old times before the pandemic. We felt catered to and special. Check in was prompt, our room was cleaned everyday, and restaurants were busy and the service was tentative. We stayed in the East Wing and it was AMAZING. We had a lovely room that had an outside patio where we could overlook the bay and watch the water taxis come and go. The location was extremely peaceful and we took advantage of this space with our early morning coffees and with our pre-dinner cocktails. We enjoyed the property so much we decided to skip the parks. We took advantage of the pools and the restaurants on site and at City Walk. I haven’t seen my husband this relaxed in years . . . I thank you Lovely Lowe’s Portofino. We will certainly be back and repeat the same thing!
Our View from Our Room xoxox
Megan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice and relaxing place.
Nirav, 4-night family trip
Verified Expedia guest review

8/10 Very good

5-night family trip
Verified Hotels.com guest review