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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
Riverfront hotel with outdoor pool, near Baptist Medical Center Jacksonville

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Lobby lounge
Bar (on property)
Water view
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Connecting rooms available
  • Bar
  • Laundry facilities
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 22 meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is €126
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Pillow-top bed
  • 74 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Regency Jacksonville

Pool
Pet-friendly
Parking available
Free WiFi
8.8 out of 10, Excellent, (1170)
The price is €174
includes taxes & fees
5 Jan - 6 January 2025
Hyatt Regency Jacksonville
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About the area

Map
1515 Prudential Dr, Jacksonville, FL, 32207

What's nearby

  • Baptist Medical Center Jacksonville - 12 min walk
  • Florida Theatre - 20 min walk
  • VyStar Veterans Memorial Arena - 4 min drive
  • EverBank Stadium - 5 min drive
  • Daily's Place - 5 min drive

Getting around

  • Jacksonville International Airport (JAX) - 21 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 42 min drive
  • Daytona Beach, FL (DAB-Daytona Beach Intl.) - 86 min drive
  • Jacksonville Station - 11 min drive
  • Riverplace Station - 5 min walk
  • San Marco Station - 9 min walk
  • Kings Avenue Station - 9 min walk

Restaurants

  • ‪Ruth's Chris Steak House - ‬7 min walk
  • ‪La Nopalera San Marco - ‬9 min walk
  • ‪Morton's The Steakhouse - ‬19 min walk
  • ‪V Pizza - ‬6 min walk
  • ‪The Bearded Pig - ‬5 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

Southbank Hotel by Marriott Jacksonville Riverwalk puts you within a 15-minute drive of St. Johns Town Center and EverBank Stadium. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness centre, a terrace and a garden. The comfortable beds and helpful staff get great marks from fellow travellers. Public transportation is only a short walk: Riverplace Station is 5 minutes and San Marco Station is 9 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 322 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Uncovered on-site self-parking (USD 16.00 per day; includes in/out privileges)
    • Uncovered on-site valet parking (USD 22.00 per day; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Pool gate

What to do

  • Pool table
  • Golfing nearby

Working away

  • 24-hour business centre
  • 22 meeting rooms
  • Conference centre (39425 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 for adults and USD 5 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-off cleaning fee of USD 50

Parking

  • Uncovered self-parking costs USD 16.00 per day with in/out privileges
  • Uncovered valet parking costs USD 22.00 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Wyndham Jacksonville Riverwalk Hotel Jacksonville
Southbank Hotel Jacksonville Riverwalk
Southbank Hotel by Marriott Jacksonville Riverwalk Hotel
Lexington Hotel Conference Center Jacksonville Riverwalk
Southbank Hotel by Marriott Jacksonville Riverwalk Jacksonville

Frequently asked questions

Does Southbank Hotel by Marriott Jacksonville Riverwalk offer free cancellation for a full refund?
Yes, Southbank Hotel by Marriott Jacksonville Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Southbank Hotel by Marriott Jacksonville Riverwalk?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Southbank Hotel by Marriott Jacksonville Riverwalk?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 11 kg per pet. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Southbank Hotel by Marriott Jacksonville Riverwalk?
Yes. Self-parking costs USD 16.00 per day. Valet parking costs USD 22.00 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Southbank Hotel by Marriott Jacksonville Riverwalk?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Southbank Hotel by Marriott Jacksonville Riverwalk?
No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.
What is there to do at Southbank Hotel by Marriott Jacksonville Riverwalk and nearby?
Southbank Hotel by Marriott Jacksonville Riverwalk has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Southbank Hotel by Marriott Jacksonville Riverwalk?
Yes, there's an on-site restaurant.
What's the area around Southbank Hotel by Marriott Jacksonville Riverwalk like?
Southbank Hotel by Marriott Jacksonville Riverwalk is located by the river in Downtown Jacksonville, a short 5-minute walk from Riverplace Station and 9 minutes' walk from Museum of Science and History. Travellers say that the area is walkable and good for shopping.

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Horrible customer service
Horrible! We tried to check in at 2:00 am after a very long trip from MD. They were running their night audit so there system was down for 40 minutes. They don’t offer us anything and blamed us for not calling to tell them we would be checking in very late. I had two sleeping (now awake) kids in the car. We left and had to find another hotel
Edward, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Santhosh Kumar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Location from the stadium
TRACY, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jared, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kaila, 1-night trip
Verified Hotels.com guest review

6/10 Good

Well, I was not very happy with the fact that the toilet was all plugged up. The plumbing was horrible so I did file a claim.
Lois, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Sheila, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The location was awesome, and check in was a breeze even at 6pm.
Victoria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel
Overall nice stay, nice room, restaurant down stairs has awesome food, they do charge $16 for parking at hotel
Eugene, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Completely shocked
I have stayed here on many occasions since 2020. I have never had a bad experience or any issues in the past. This trip, my TV had no internet, so I no access to streaming servicea. I only had access to a few news channels. I was also not given a wifi password. When I contacted the desk, I was told the hotel was booked up and the Internet was just slow. No attempt was made to do anything, nor was I even given an apology. I fell in love the hotel but, I'm skittish now about staying in the future.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Convenient but dated property
Debbi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best kept secret
We love this place! Nice large rooms, great hot shower, on the River plus an excellent bar with small bites. Everyone is so friendly and kind. Rooms were cleaned every day with bottles of water without charge! This is our third year staying here and we always have a great time.
Tom, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cost for pet is very expensive
It was okay. The additional cost for my pet was very expensive.
Larry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shonta, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The hotel was in an amazing location. Our room had a view looking over the Saint Johns river and downtown Jacksonville. The on-site restaurants were great with excellent food and staff. The hotel had many convenient restaurants and sites to see within walking distance from the hotel - or a short drive away. However, housekeeping services was limited on Thanksgiving. And, the kitchen area in our room had german cockroaches! GROSS!
Hotel room view
Hotel room view 2
3-night family trip
Verified Hotels.com guest review

4/10 Fair

No view
Booked a river view room…. With no view at all!!!
Blas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good. 4 people but only 2 towels provided.
Kim, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

jeffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Customer Service
Our booking through Hotels.com was for two rooms but hotel was only sent one room. After showing the confirmation and reservation showing 4 people, two rooms, the hotel was quick to create a reservation for the other couple, same rate as originally booked. All staff were super sweet, kind and professional. The room was great but floors didnt look like they were vacuumed ans little pieces of chips were found upon entry. Not a big deal but worth mentioning.
Bridget, 1-night trip
Verified Hotels.com guest review