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Excellence El Carmen - Adults Only - All Inclusive

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View from property
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
6 outdoor pools, free pool cabanas, pool umbrellas
6 outdoor pools, free pool cabanas, pool umbrellas

Overview of Excellence El Carmen - Adults Only - All Inclusive

VIP Access

Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
Beachfront property in Punta Cana with spa, beach bar

9.2/10 Superb

1,021 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Playas Uvero Alto, Punta Cana, 23000

Room options

About this area

What's nearby

  • In Uvero Alto
  • Macao Beach - 19 min drive
  • Cana Bay Golf Club - 27 min drive
  • Arena Gorda Beach - 28 min drive
  • Cocotal Golf and Country Club - 26 min drive
  • Bavaro Beach - 35 min drive
  • Downtown Punta Cana - 31 min drive
  • Cabeza de Toro Beach - 43 min drive
  • Punta Cana Beach - 52 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive
  • Area shuttle (surcharge)

Restaurants

  • La Pirámide - 19 min walk
  • Saona - 19 min walk
  • Macao - 19 min walk
  • Route 66 - 20 min walk
  • La Gira Rodizio - 20 min walk

About this property

Excellence El Carmen - Adults Only - All Inclusive

At Excellence El Carmen - Adults Only - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll have access to on-site scuba-diving, snorkelling and beach volleyball. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. The Kitchen Table, one of 12 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 4 poolside bars, a rooftop terrace and a beach bar. Fellow travellers love the location and comfortable guest rooms.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 492 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site extended parking

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 12 restaurants
  • 16 bars/lounges
  • 4 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • BBQs
  • 24-hour room service

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Pilates classes
  • Beach volleyball
  • Scuba diving
  • Snorkelling
  • Shopping

Working away

  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2016
  • Rooftop terrace
  • Garden
  • Fitness centre
  • 6 outdoor pools
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 46-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Spa

MIILE has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

The Kitchen Table – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Basmati – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Open daily.
Chez Isabelle – This fine-dining restaurant specialises in French cuisine and only serves dinner. Open daily.
The Grill – This steakhouse serves lunch and dinner. Open daily.
Agave – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

Also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen - Adults Only - All Inclusive Punta Cana

Frequently asked questions

Does Excellence El Carmen - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Excellence El Carmen - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Excellence El Carmen - Adults Only - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Excellence El Carmen - Adults Only - All Inclusive?
Yes, there are 6 outdoor pools.
Are pets allowed at Excellence El Carmen - Adults Only - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Excellence El Carmen - Adults Only - All Inclusive?
Yes, there's free self, valet and extended parking.
What are the check-in and check-out times at Excellence El Carmen - Adults Only - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Excellence El Carmen - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as snorkelling, volleyball and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes pilates, volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Excellence El Carmen - Adults Only - All Inclusive also has 4 poolside bars, 16 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Excellence El Carmen - Adults Only - All Inclusive?
Yes, there are 12 on-site restaurants, featuring international cuisine. Nearby restaurants include Oceana (2 mi), Barefoot Grill (2.1 mi) and Manatees (2.1 mi).
Does Excellence El Carmen - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Excellence El Carmen - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Excellence El Carmen - Adults Only - All Inclusive like?
Excellence El Carmen - Adults Only - All Inclusive is in Uvero Alto, a short 1-minute walk from Sirenis Aquagames Water Park. Travellers say that the property is in a great location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Michelle, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Farhan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, friendly staff, excellent food.
Malgorzata, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great please to unwind and relax.
Paul, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jessica, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The property was exclusive, clean, modern & nice!! Excellent property! I will definitely stay there moving forward when I visit Punta Cana.
RaDerisha, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Loved the staff especially Noel, Jose, and Elias from the Lobster house. Also loved Iselsio the manager from Spice, The staff of ladies Karina and Demaris from Lobster house. Loved the food, the resort, the beach, everything was so amazing
Wilkins Daniel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very upscale resort. ALL employees treat you like family and go above and beyond to make you feel at home and get anything and everything you need. The pool location is absolutely amazing and the swim up bar is perfect!
KayeLynn, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

I had such an amazing time here, and left crying. A big thank you to all the hotel staff who was so kind and attentive throughout every step of my stay. I can’t wait to go back
NABILLA, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I loved everything about this property. The workers are amazing, friendly, accommodating, made you feel like you were family. Casandra is in charge of the entertainment and she couldn't have been more pleasant. Micky, Nicky all of them. Every restaurant we went to. Sports bar staff were so good also.
CLARA, 6-night romance trip
Verified Orbitz guest review