10/10 Exceptional
9 February 2023
We absolutely loved the Unique Club at Lopesan. The property is beautiful, easy to navigate, very clean and modern. Despite the poor reviews regarding service we had no issues and mostly received excellent service. Our butler Fermin was great and quickly accommodated every request. The service at the Unique Beach Club was amazing, the manager Alejandro was wonderful and kept the standards high. The food was really good, the breakfast and lunch buffet at the Unique Beach Club was amazing albeit repetitive. The a la carte dinner there was our favorite, especially the seafood grill. We also loved the steakhouse. We were not impressed with the Inari Show, we expected it to be so much better, they try but it’s very rushed and the food wasn’t great. The Italian was ok and the main buffet was great on days that weren’t busy but I would avoid it on busy nights especially Saturdays. The coffee shop was good but it was where we found the service to be the worst. Ice cream shop was cute but could use more selection of different flavors. Water park was great but the floor was peeling especially at the splash pad area it was quite unsafe. Main pool was beautiful but the lower shallow section was not very clean. Loved the Unique pool but the location was very odd as we mostly stayed within the Unique zone this was very removed. The beach was gorgeous, just wish the swimming area was bigger and the boats are definitely an issue especially on this side of the resort. Rooms were so clean.
Daniela
Daniela, 7-night family trip
Verified Hotels.com guest review