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RIU Palace Punta Cana All Inclusive

Photo gallery for RIU Palace Punta Cana All Inclusive

Aerial view
On the beach, white sand, sun-loungers, beach towels
3 outdoor pools
3 outdoor pools
Water park

Overview of RIU Palace Punta Cana All Inclusive

RIU Palace Punta Cana All Inclusive

4.5 star property
Punta Cana beachfront property with 6 restaurants, free water park

8.6/10 Fabulous

1,496 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000

About this area

What's nearby

  • On the beach
  • Arena Gorda Beach - 1 min drive
  • Cana Bay Golf Club - 9 min drive
  • Cocotal Golf and Country Club - 12 min drive
  • Bavaro Beach - 17 min drive
  • Macao Beach - 24 min drive
  • Downtown Punta Cana - 18 min drive
  • Cabeza de Toro Beach - 29 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 22 min drive

Restaurants

  • Las Leñas II - 6 min drive
  • Garden Grill - 7 min drive
  • El Rincón del Marisco - 7 min drive
  • La Parrillita Mexico - 7 min drive
  • La Lola - 8 min drive

About this property

RIU Palace Punta Cana All Inclusive

At RIU Palace Punta Cana All Inclusive, you can hit the beach to play volleyball or relax on a sunlounger, plus you'll have access to on-site scuba-diving, surfing/body boarding and parasailing. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and hydrotherapy. Dining choices include 6 restaurants, and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a nightclub, a free kid's club and a poolside bar. Fellow travellers like the helpful staff and family-friendly amenities.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 676 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • This property offers airport transfers through a third party company. Guests must schedule their airport transfer with the third party company directly, at least 48 hours before travel, using the emailed instructions received from the property.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 6 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Fishing
  • Free use of nearby fitness centre
  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Television in common areas
  • Fitness centre
  • 18 holes of golf
  • 3 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • 4 indoor tennis courts
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Spa

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

RIU Palace Punta Cana All Inclusive
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive Punta Cana
RIU Palace Punta Cana All Inclusive All-inclusive property

Frequently asked questions

Does RIU Palace Punta Cana All Inclusive offer free cancellation for a full refund?
Yes, RIU Palace Punta Cana All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at RIU Palace Punta Cana All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at RIU Palace Punta Cana All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at RIU Palace Punta Cana All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at RIU Palace Punta Cana All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at RIU Palace Punta Cana All Inclusive?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an on-site casino at RIU Palace Punta Cana All Inclusive?
No, this property doesn't have a casino, but Princess Tower Casino Punta Cana (9-min drive) and Casino Diamante Punta Cana Grand (22-min drive) are both nearby.
What is there to do at RIU Palace Punta Cana All Inclusive and nearby?
Have fun with on-site activities such as kayaking, parasailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. RIU Palace Punta Cana All Inclusive also has 4 bars, a nightclub and a water slide, as well as a sauna, a fitness centre and an arcade.
Are there restaurants at or near RIU Palace Punta Cana All Inclusive?
Yes, there are 6 on-site restaurants. Nearby restaurants include Garden Grill (2.6 mi), Il Capriccio (3.2 mi) and Las Leñas II (3.5 mi).
Does RIU Palace Punta Cana All Inclusive have any outdoor private spaces?
Yes, every room features a patio.
What's the area around RIU Palace Punta Cana All Inclusive like?
RIU Palace Punta Cana All Inclusive is located a short 12-minute walk from Arena Gorda Beach. Travellers love the property's prime location.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very good

Overall very nice value-priced all-inclusive
Overall, we had a good time at the RIU Palace Punta Cana. Here are the pros and cons from my perspective: Pros * Beautiful buildings and landscaping * Jr Suite was spacious and well appointed * Room cleaned well each day * Several nice pools with different purposes * Direct beach access * Friendly and attentive wait staff * Nice range of food options at the buffets Cons * Food ranged from okay to meh. Meat at Japanese Restaurant was virtually inedible * Requests for blanket and device outlet repair were not fulfilled * If you are very particular about alcohol brands and wine selection, you will likely be disappointed * Entertainment ranged from pretty good to disappointing
Louise, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christmas Family Gateway
The property is well located and the grounds are beautiful. All the specialty dining restaurants were good. The only area where can really improve is ensure that at the buffet and the side pool grill the food is warm/hot. The hotdogs were discussing when you went to eat them since they were ice cold. Similarly at the buffets the bacon/breakfast sausages they were all cold.
John, 4-night family trip
Verified Hotels.com guest review

6/10 Good

My husband got bite by beg bugs 🐜
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

The overall trip was great, but the resort needs updating. It rained and the staff had to place towels in front of our entryway to stop the water from getting into our rooms. Also, the staff could do a better job at cleaning the rooms. My party had 4 rooms booked and one room had ants in the bathroom another had dirty sheets upon arrival. The GFI and USB charging ports were also substandard. We all had issues with our devices charging properly.
Verified Expedia guest review

8/10 Very good

They are always attentive to your needs
Verified Expedia guest review

6/10 Good

Started on a bad note and didn’t get a whole lot
Turned off right away as the room we booked wasn’t available and they moved us to a different room at a different location. The room ended up being ok but not as nice as the one we had booked. We even checked in online before we left home. Then they didn’t offer us anything to make up for their mistake. That’s poor customer service. Food in restaurants was poor at the steakhouse and Italian place. Japanese place was good and buffet was good for a buffet. Sad part of our stay was we were there to check out RIU because our son is getting married and we r going to book 25 rooms somewhere and was hoping it was at an RIU hotel. Now not so sure.
MATTHEW, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The staff was extremely catering.. even though they must stand for almost 8 hours on there shifts.. the staff are lovely people.
Gladys, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great experience at Riu. Enjoyed our stay there.
Miguel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

All
Gerineldo, 7-night trip
Verified Expedia guest review