In the heart of the city, Rutland Arms offers a warm welcome with full breakfast, Carriages restaurant serving British cuisine, and a cozy bar. Enjoy free in-room WiFi and unwind on the charming terrace or take advantage of laundry facilities. Guests rave about their stay.
Enjoy your visit to Newmarket with a stay at Rutland Arms. For a bite to eat, guests can visit Carriages, which serves British cuisine and is open for breakfast, lunch and dinner. Other highlights at this Georgian hotel include a bar/lounge and a terrace.
Languages
English
At a glance
Hotel size
46 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (2-device limit)
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
No stag or hen parties
Property amenities
Food and drink
Free full breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Working away
Meeting rooms
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Built in 1780
Terrace
Television in common areas
Banquet hall
Georgian architecture
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Heating (climate-controlled)
Portable fan
Electric kettle
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi (2-device limit)
Phone
More
Daily housekeeping
Special features
Dining
Carriages – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Fees & policies
Children & extra beds
Rollaway beds are available for GBP 25.00 per night
Parking
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Rutland Arms Hotel Newmarket
Rutland Arms Hotel
Rutland Arms Newmarket
Rutland Arms Hotel
Rutland Arms Newmarket
Rutland Arms Hotel Newmarket
Frequently asked questions
Does Rutland Arms offer free cancellation for a full refund?
Yes, Rutland Arms does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rutland Arms?
Sorry, pets aren't allowed.
Is parking offered on site at Rutland Arms?
Yes, there's free self parking.
What are the check-in and check-out times at Rutland Arms?
Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is 11 AM.
Are there restaurants at or near Rutland Arms?
Yes, Carriages offers British cuisine.
What's the area around Rutland Arms like?
Rutland Arms is in the heart of Newmarket, a short 3-minute walk from National Horseracing Museum.
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Rutland Arms Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
Reviews
6/10 Good
18 February 2020
Always great stay, good location, great food, friendly staff, had a good night sleep, lovely rooms and comfortable beds.
DS Smith PLC
DS Smith PLC, 4-night trip
8/10 Very good
17 December 2019
Very old looking hotel which is due a refurb in 2020. Staff were good. would dI book again...yes I would.
Verified traveller
2-night trip
6/10 Good
9 December 2019
moquette sui gradini della scala principale molto rovinata. Per andare in camera dovevo salire al primo piano, un lungo corridoio, poi fare ancora una piccola rampa di scale , poi un corridoio al freddo, poi scendere una rampa di scale ed un altro corridoio (l'albergo ha camere accorpate in uno stabile attiguo). Sala breakfast molto fredda.
Verified traveller
3-night trip
6/10 Good
2 December 2019
Comfortable Bed. Room very small. Public areas shabby, carpets threadbare. Breakfast service poor but quality of food OK. Overall overpriced for the quality on offer.
Ian
Ian, 2-night trip
2/10 Poor
1 December 2019
Terrible
Mark
Mark, 1-night trip
8/10 Very good
18 November 2019
The property is set in a good location ,good parking facilities and very welcoming staff ,foid was good and rooms were clean and tidy as was hotel .
There was nothing to dislike we will be staying there again.
Verified traveller
1-night trip
6/10 Good
15 November 2019
Kovacs
Kovacs, 2-night trip
6/10 Good
12 November 2019
Verified traveller
1-night trip
10/10 Exceptional
10 November 2019
The friendly staff made us feel most welcome. Bar food was excellent.
Verified traveller
1-night trip
4/10 Fair
6 November 2019
Overpriced and very tired!
This hotel has definitely seen better days. The carpets both in public and bedrooms are worn, and gives a poor impression of the place. The plumbing in the bathroom was terrible and the shower and bathroom suite would have been modern in the 1970s. It certainly is not value for money and I was pleased to leave after spending 2 nights there on business.
Breakfast was good, but you felt you were imposing on the staff by interrupting their private chats to ask to order some coffee.
Stephanie
Stephanie, 2-night trip
4/10 Fair
6 November 2019
Grotty
Food was Terrible room smelt of smoke
And was disgusting, the bed was like an
Ironing board.
Lee
Lee, 1-night trip
8/10 Very good
3 November 2019
John
John, 1-night trip
8/10 Very good
1 November 2019
Verified traveller
2-night trip
4/10 Fair
30 October 2019
Our room was filthy. The beds were badly made, with a grease stain on a decorative cushion. The windows and frames were really dirty as was the desk and the coffee and tea tray. Worst of all was the bathroom. The underside rim of the toilet was dirty, the shower/tap combination corroded and the shower curtain grubby. The heated towel rail didn't work BUT worst of all there was BLOOD on the sink tap and the wall. Despite reporting this at once, nothing was done and the room remained the same. I cleaned up the blood. The hotel is very tatty with too few staff. Breakfast service on the first day was awful and there was no white bread available. The one good thing was dinner in the restaurant which was very nice. I was given a £50 refund, which on reflection I wish I had not accepted but was in a rush to leave. This hotel cost £120 per night, which under the circumstances is outrageous.
Verified traveller
2-night trip
6/10 Good
29 October 2019
Terrible shower
Hotel is in need of a revamp!! Bathrooms especially!! You literally have to run around in the shower to get wet. I live my life in hotels and I ask for a comfy bed and a decent shower!! Sadly this failed massively in the shower department.
Breakfast was nice and staff friendly but it’s let down by its amenities!!
Gavin
Gavin, 3-night trip
6/10 Good
25 October 2019
Put in older rooms, showers are the worst I've had , you have to run round to get wet
paul
paul, 2-night trip
10/10 Exceptional
19 October 2019
david
david, 13-night trip
8/10 Very good
17 October 2019
Staff were lovely. The hotel is very tired and needs so much work. The actual building is beautiful. In saying that the beds were very comfy however the light bulb had gone in the bathroom so very dark. Great location
Paula
Paula, 2-night trip
10/10 Exceptional
17 October 2019
John
John, 1-night trip
10/10 Exceptional
14 October 2019
This is a lovely old hotel and keeps all its heritage , large room we stayed in with 4 poster bed was more like a suite , Lovely stay and very welcoming staff , even made it for breakfast on our check in day , Only on downside some of the fixtures are a bit worn but i suppose that comes with it being an old building , perfect for a place to stay after a day at the races
Verified traveller
1-night trip
8/10 Very good
8 October 2019
Les
Les, 2-night trip
4/10 Fair
30 September 2019
THINK IS MUST HAVE HAD A COUPLE OF BABY ELEPHANTS ABOVE ME
TREVOR
TREVOR, 4-night trip
8/10 Very good
30 September 2019
All the staff were helpful and friendly with nothing being too much trouble
Verified traveller
2-night trip
8/10 Very good
25 September 2019
Hotel was very comfortable and welcoming. Staff very nice. The menu could be a bit more varied.