Overlooking the sea, Park Inn by Radisson Palace Southend-on-Sea offers a refreshing escape. Unwind at the RBG Bar and Grill with breakfast, lunch or dinner options, then connect to in-room WiFi or work out at the gym. The helpful staff has left a lasting impression on previous guests.
Located near a train station, The Palace Hotel is a great choice for a stay in Southend-on-Sea. Guests can visit the fitness centre for a workout or grab a bite to eat at Pier View, which serves breakfast, lunch and dinner. A bar/lounge and a terrace are other highlights. Fellow travellers love the helpful staff.
At a glance
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Hotel size
137 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children aged 12 and younger eat free breakfast
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Off-site parking within 656 ft (GBP 25 per day)
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children's menu
What to do
Pool table
Beach nearby
Working away
Business centre
Meeting rooms
Conference space (3767 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness centre
Bike parking
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Step-free path to entrance
Room amenities
Be entertained
50-inch LCD TV
Cable TV channels
Home comfort
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Pier View – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in the ECOsmart and Green Tourism Programme – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 12.00 for adults and GBP 12.00 for children
Late checkout can be arranged for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per day
Parking
Parking is available nearby and costs GBP 25 per day (656 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Property Registration Number 06530365
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Park Inn Radisson Palace Southend-on-Sea Hotel
Park Inn Radisson Palace Hotel
Park Inn Radisson Palace Southend-on-Sea
Park Inn Radisson Palace
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn by Radisson Palace Southend-on-Sea Hotel
Park Inn by Radisson Palace Southend-on-Sea Southend-on-Sea
Frequently asked questions
Does The Palace Hotel offer free cancellation for a full refund?
Yes, The Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Palace Hotel?
Yes, dogs are welcome. There's a charge of GBP 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at The Palace Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Contactless check-out is available.
Is there an on-site casino at The Palace Hotel?
No, this hotel doesn't have a casino, but Rendezvous Southend Casino (9-min walk) and Genting Casino (14-min walk) are both nearby.
What is there to do at The Palace Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near The Palace Hotel?
Yes, there's an on-site restaurant, Pier View.
What's the area around The Palace Hotel like?
The Palace Hotel is a short 6-minute walk from Southend Central Station and 5 minutes' walk from Southend Pier.
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Reviews
The Palace Hotel Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
8.4
Location
8.0
Staff & service
6.6
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
View
Location
Lobby
Parking
Bed
Restaurant
Bar
Reviews
Verified
8/10 Very good
15 Apr 2026
One night stay all good.
Elias
Elias, 1-night trip
Verified
10/10 Exceptional
7 Apr 2026
Clean, WIFI was excellent the view was amazing and the room was massive
Scott
Scott, 2-night trip
Verified
8/10 Very good
9 Oct 2025
Great location, staff friendly & helpful.
Deborah
Deborah, 2-night trip
Verified
10/10 Exceptional
9 Dec 2025
Great sea view nice clean room
David
David, 3-night trip
Verified
10/10 Exceptional
6 Oct 2025
Great location
Alison
Alison, 1-night trip
Verified
8/10 Very good
3 Nov 2025
Friendly staff, very helpful.
Elaine Tracey
Elaine Tracey, 3-night trip
Verified
8/10 Very good
3 Dec 2025
Room was clean, staff were friendly, bed was comfortable, two heaters provided so nice and warm, lots of towels. Could've done with a few more pillows for the bed and I couldn't find the TV remote.
Simon
Simon, 1-night trip
Verified
4/10 Fair
28 Nov 2025
Room was old and needed updating. Hotel staff were nice. Food was terrible.
Mark
Mark, 1-night trip
Verified
6/10 Good
9 Nov 2025
Friendly staff
Stained carpets and curtains in the bedroom
Richard
Richard, 1-night trip
Verified
8/10 Very good
27 Oct 2025
Staff were amazing room was a good size only issue we had were the carpets they really need new ones
Jaime
Jaime, 2-night trip
Verified
6/10 Good
21 Sept 2025
The staff and location are good. The beds and pillows were quite uncomfortable.
Stephen
Stephen, 2-night trip
Verified
8/10 Very good
26 May 2025
A bit shabby, with an amazing sea view, large rooms and a decent breakfast!
Katherine
Katherine, 3-night trip
Verified
6/10 Good
9 Nov 2025
The staff are very nice and helpful. The room carpets and furniture are very old and stained. I would not stay in this hotel again unless it was renovated.
Danny
Danny, 3-night trip
Verified
10/10 Exceptional
20 Oct 2024
Amazing location, friendly staff and very comfortable
Joseph
Joseph, 2-night trip
Verified
4/10 Fair
18 Nov 2025
Friendly staff however room felt very neglected and the carpets were disgusting. Lack of on site parking is a huge inconvenience when travelling for work.
Dan
Dan, 1-night trip
Verified
10/10 Exceptional
10 May 2024
Amazing place to stay..the best views of the sea..
Valentin
Valentin, 1-night trip
Verified
8/10 Very good
30 Jun 2025
Comfortable central stay
Quick check in, room spacious and quiet. The aircon was noisy so switched it off, but it was one of the hottest weekend. Overall a great stay
Maria
Maria, 1-night trip
Verified
6/10 Good
6 Nov 2025
Lovely friendly staff but room freezing cold due to broken window catch and carpet filthy and stained with bleach
Wendy
Wendy, 1-night trip
Verified
10/10 Exceptional
22 Dec 2024
great place
nice location
friendly staff with can do attitude
Joseph
Joseph, 1-night trip
Verified
8/10 Very good
12 Sept 2025
Basic budget hotel, clean with large rooms and friendly staff.
No parking and nearby parking over expensive. Used NCP car park next to station but bit of a walk if you have mobility issues or lots of luggage.
caroline
caroline, 1-night trip
Verified
10/10 Exceptional
11 Oct 2025
Breakfast was really nice, loads of choice and tasty. Staff were lovely, polite, professional and well mannered. Room was very nice and spacious, had a good night sleep and good selection of complimentary drinks. My only criticism was my shower wasn't powerfull with heat , the pole holding the shower head came loose and the carpet in my room had a few stains which was off putting, needs sorting out and cleaning properly to remove dark patches.
Glen
Glen, 1-night trip
Verified
10/10 Exceptional
15 Apr 2025
Centrally located very comfortable hotel.
Well located hotel. Very comfortable bed and a good night's sleep. Reception team were very efficient and friendly. A great asset to the hotel.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
19 Mar 2025
Recently stayed at this lovely hotel, great location, cannot fault it at all, they did run out of Guinness in the bar though for the 3 day period I was there but that’s not a problem. Highly recommend and definitely stay there again
OASIS LIMOS KENT
OASIS LIMOS KENT, 3-night trip
Verified
10/10 Exceptional
4 Jul 2024
Lovely stay in the Park inn would stay again nice see view
Robert
Robert, 4-night trip
Verified
10/10 Exceptional
19 May 2025
Absolutely loved it! The sea view was amazing and I particularly enjoyed the short walking distance between the hotel and adventure island.