Escape to The Carlton Hotel by the sea, where modern comforts meet seaside charm. Indulge in dinner at the on-site restaurant, unwind with a drink at the bar or connect with colleagues in one of two meeting rooms.
Papa's Fish & Chips - Sandgate Road - 3 min walk
Butty's - 5 min walk
Gourmet Kitchen - 4 min walk
About this property
The Carlton Hotel
At The Carlton Hotel, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli and a terrace.
Languages
English, French, Romanian, Spanish
At a glance
DONE
Hotel size
70 rooms
Arranged over 04 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is 10:30 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
Business centre
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
03 buildings/towers
Built in 1880
Safe-deposit box at front desk
Picnic area
Terrace
Fireplace in reception
Television in common areas
Banquet hall
Victorian architecture
Accessibility
Lift
Assistive listening devices available
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Special features
Dining
On-site venue – This restaurant only serves dinner. Reservations are required.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
Late checkout can be arranged for an extra charge of GBP 15 (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Carlton Hotel Folkestone
Carlton Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone
Frequently asked questions
Does The Carlton Hotel offer free cancellation for a full refund?
Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Carlton Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at The Carlton Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Carlton Hotel and nearby?
The Carlton Hotel has a picnic area.
Are there restaurants at or near The Carlton Hotel?
Yes, there's an on-site restaurant.
What's the area around The Carlton Hotel like?
The Carlton Hotel is in the heart of Folkestone, a short 2-minute walk from Leas Cliff Hall and 11 minutes' walk from Folkestone Harbour.
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The Carlton Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6/10
Cleanliness
6.8/10
Staff & service
6.2/10
Amenities
5.0/10
Property conditions & facilities
5.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Shower
Elevator
Furniture
Bar
Bathroom
Reviews
6/10 Good
7 Apr 2025
Great location
Jeanette
Jeanette, 1-night trip
6/10 Good
20 May 2025
Ideal overnight close to the Euro Tunnel
For the price it’s hard to be too critical but the decor and building were tired, there was a stale smell of green and our mattress was past its best, if you need an overnight that’s affordable with a bar and pool table and parking then it’s hard to beat
Verified traveller
1-night trip
10/10 Exceptional
26 Apr 2025
This place is perfect for anyone watching their ££s. £33 c
David
David, 1-night trip
10/10 Exceptional
19 May 2025
Easy access to everything
Needed 2 nights away from work and home life and choose folkestone as love the beach .... The Carlton is 10 min walk from the station and 10 min walk from he beach .
Shops are also about a 10 min walk
Hotel was clean and staff were friendly
Room was comfortable and had a sea view
I didn't feel uncomfortable being on my own and would definitely visit again
cindy
cindy, 2-night trip
6/10 Good
21 Apr 2025
Folkestone
A nice place for a stop off for the eurotunnel, about 10 to 15 mins away.
Matthew
Matthew, 1-night trip
8/10 Very good
3 May 2025
Tired but worth the money paid.
Used for placing an employee for the week. Asked them their honest opinion and they were quite impressed for the loney. Yes its a bit tired, a bit worn but for £30 a night it was very acceprable and we will be returning to using the hotel for the member of staff based upon their own request.
Matthew
Matthew, 4-night trip
8/10 Very good
12 Apr 2025
Just needed for the tunnel early the next morning with parking. Ticked the box.
steffen
steffen, 1-night trip
8/10 Very good
7 Apr 2025
Get what you pay for.
The staff was very helpful, but the rooms are very outdated and not very clean, but you can't complain about the price.
Carlos
Carlos, 1-night trip
6/10 Good
13 May 2025
My stay
The view was great, the staff were all very friendly, however, the shower was broken and there was mould in the bathroom because there was little ventilation. There was damp in the corner of the room and the bed was on a slant on one side. The car park was gravel, extremely bumpy and needs to be repaved. Also there was no lift,and I didn't book an accessable room so I had to climb 2 sets of steep stairs
Megan
Megan, 14-night trip
4/10 Fair
20 May 2025
Never again
Shower was terible had to run for ages before any hot came through then it really hot. It says rooms cleaned daily but ours wasnt touched. The sink leaked so everytime you washed your hands you had water on the floor.
We sat outside and the smell of drugs is awful.
People sat in the doorway smoking so the smell was coming inside.
Mabel
Mabel, 3-night trip
4/10 Fair
3 Mar 2025
Very conveniently located but very budget type accomodation.
Greeted on arrival with the strong smell of weed as smokers directly outside front door.
Room was extremely basic and curtains, carpets and furnishings all very worn/ tired
Verified traveller
1-night trip
10/10 Exceptional
7 Dec 2024
Very convenient for euro tunnel, bargain price .
Barbara
Barbara, 1-night trip
10/10 Exceptional
18 Dec 2024
The hotel staff are very accommodating and polite. I have stayed a few times now and will be returning soon.
Keep up the good work guys!
Clive
2/10 Poor
18 May 2025
Safety issues
Bed clean. Room not. Bed hard and badly worn where it dipped and sloped so no sleep. Kettle had to be boiled on a chair in middle of room because lead and plug length and position. Boiling hot water in taps with no warning. One of us scalded ourselves as no basin plugs to help mix it to safe temp. No grip bars to climb in/out bath/shower. Holes and slopes in floors. So not able to safely shower which had to be positioned to use. Not safe. So no sleep. No shower. No price is worth that.
Verified traveller
1-night trip
2/10 Poor
19 Feb 2025
Parking is in a very muddy area, carpets were covered in dust and walls were oaper thin!
Verified traveller
1-night trip
2/10 Poor
18 Feb 2025
Awful dirty place that let under 18s in to play the fruut machines, dirty bath with bugs on the floor, looks grand on outside but inside the rooms not so
Deborah
Deborah, 2-night trip
10/10 Exceptional
22 Aug 2024
Very nice and quiet place for holidays with stunning view so the plus point for this place everything’s on walking distance and the hotel staff was very nice and friendly.
Muhammad
Muhammad, 2-night trip
10/10 Exceptional
16 Dec 2024
Great.people
You couldnt get more friendly people and so very nice . . The hotel is a bit dated but very clean . However the beds are way to thin so the sleep was a bit uncomfortable and walls are very thin so was awake at 6am listening to the neighbours radio. Perfect location for our trip.may stay there again
R
R, 2-night trip
6/10 Good
18 Feb 2025
Advertised on the website was : Full breakfast, but being english that meant to us bacon, eggs etc but it was full continental.
The room was fine, clean etc, but a bedside light would have been an asset.
Other that that ,staff very friendly & helpful.
Marlene
Marlene, 2-night trip
8/10 Very good
15 Jul 2024
They were freindly staff very helpful would stay again
Julie
Julie, 1-night trip
6/10 Good
3 Jan 2025
I booked this property based on price and parking included. We stayed 3 days. Staff did not clean the room or empty litter bins during that time.
Bill
Bill, 3-night trip
10/10 Exceptional
16 Sept 2024
No frills good old customer service with a clean room, free parking and a great price!
Barrie
Barrie, 1-night trip
8/10 Very good
11 Nov 2024
Cheap and cheerful, nice and friendly staff. Paper thin walls and every time I've stayed the TV control has never worked other than that it's a good hotel.
James
James, 2-night trip
10/10 Exceptional
14 Oct 2024
Folkestone break
The hotel is directly on the sea front with ample parking at the rear.very friendly as let me park in car park before check in .