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All properties in Syracuse (and vicinity), New York, United States of America

Crowne Plaza Syracuse, an IHG Hotel

3.5-star hotel with restaurant, near SUNY Upstate Medical University

  • Free WiFi
From
€102

Image gallery

  • Lobby
  • Lobby
  • Studio, Accessible, Non Smoking (Roll-In Shower) - Bathroom
  • Bathroom
  • Lobby
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1 / 80Lobby
701 E Genesee Street, Syracuse (and vicinity), 13210, NY, United States of America
8.0.Very Good.
  • Well, dont take what it looks like outside to heart, inside is decent, trying to…

    Jul 17, 2021

  • The room had a broken curtain rod, there was peeling wood finish from the window bench,…

    Jul 16, 2021

See all 545 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Walkable
Dining options
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 277 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Downtown Syracuse
  • Carrier Dome - 18 min walk
  • Syracuse University - 18 min walk
  • SUNY Upstate Medical University - 9 min walk
  • Landmark Theatre - 12 min walk
  • Armory Square - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Double Beds, Non Smoking
  • Studio, Accessible, Non Smoking (Roll-In Shower)

Location

701 E Genesee Street, Syracuse (and vicinity), 13210, NY, United States of America
  • In Downtown Syracuse
  • Carrier Dome - 18 min walk
  • Syracuse University - 18 min walk

What’s around

Landmarks

  • In Downtown Syracuse
  • Carrier Dome - 18 min walk
  • Syracuse University - 18 min walk
  • SUNY Upstate Medical University - 9 min walk
  • Landmark Theatre - 12 min walk
  • Armory Square - 15 min walk
  • Community Folk Art Center - 3 min walk
  • Syracuse Stage - 4 min walk
  • Jazz Central Theater - 6 min walk
  • Onondaga Historical Museum - 9 min walk
  • Onondaga County War Memorial - 9 min walk

Getting around

  • Hancock Intl. Airport (SYR) - 10 min drive
  • Syracuse Regional Transportation Center - 9 min drive
  • New York State Fair Station - 13 min drive

At a glance

Hotel size

  • This hotel has 277 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • 24-hour fitness facilities
  • Golfing nearby
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12500
  • Conference space size (meters) - 1161
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Crowne Plaza Hotel Syracuse
  • Crowne Plaza Syracuse, An Ihg
  • Crowne Plaza Syracuse, an IHG Hotel Hotel
  • Crowne Plaza Syracuse, an IHG Hotel Syracuse
  • Crowne Plaza Syracuse, an IHG Hotel Hotel Syracuse
  • Crowne Plaza Syracuse
  • Syracuse Crowne Plaza
  • Renaissance Syracuse
  • Crowne Plaza Syracuse Hotel
  • Crowne Plaza Syracuse

Optional extras

Self parking costs USD 15.00 per day with in/out privileges

Rollaway beds are available for USD 15.0 per day

Breakfast costs between USD 8 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 15.00 per day.
  • Yes, pets are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Franco's Pizzeria and Deli (4-min walk), Phoebe's (4-min walk), and The Mission (7-min walk).
  • Maintain your daily exercise routine at the 24-hour gym.
8.0.Very Good.
  • 10.0.Exceptional

    Great stay!

    A great, clean, and moden hotel. The staff was very friendly and helpful. The food (breakfast for me) at the hotel restaurant, was amazing!

    Kenneth, 2 night trip with friends, Jul 16, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I was super excited to be staying in downtown Syracuse, however once I arrived the state of this hotel was just down right awful. It needs serious updating. The parking garage smells like it has a gas leak, the parking meter said I have exceeded the amount of cars for the day. The parking pass was for all day in and out. On to the inside of the hotel, very very old. I checked into my room to find the beds unmade, garbage still in the cans and a used wash cloth on the table. Very disgusting! The man at the front desk was clueless. He didn’t offer a new room he said he was going to have someone make the bed. Very poor experience!! I do not recommend

    2 night trip with friends, Jul 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The service and accommodations were decent. Staff was always willing to make things better if you had a concern.

    Deborah, 1 night trip with friends, Jul 10, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Left sore and restless

    To start, the drapes had stains on them, making the room feel unclean, the toilet wouldn't flush whatsoever, there was barely any room in the bathroom to put anything for hygiene purposes, the pillows were ROCK hard and the bed had no blanket, only a sheet. I had to call down and have a blanket brought up late at night.

    Kristi, 2 night trip, Jul 9, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Don’t recommend staying at crown plaza hotel

    There were stains on the bed and also had to move rooms because I got locked out the room as in the key stop working and tried doing new key still stop working and I asked for 2 queen beds and was given two full beds

    Tonnariah, 1 night trip with friends, Jul 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Woken in middle of night

    We were woken up at 1230 am with people running the halls screaming. Very unpleasant stay.

    Bryan, 1 night family trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a good experience.

    Clifford, 3 night family trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Overall experience was good did have issue with billing upon checking in was charged twice young lady said that was normal and Hotel.com would reimburse me once Hotel showed I paid. I wasn’t sure of this questioned young man on my way out and he reversed my charges and parking for my troubles. ( as he found Hotel.com payment) Very nice of him.

    Paula, 1 night trip, Jul 1, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    So-so stay.

    The check in girl swiped my parking pass or a new one multiple times which caused me to get charged. Then I had an extra $95 charge that no one would help with. They gave me two keys and hours later I wanted to have a key at the desk for my bf who was flying in late and meeting me there, they wouldn’t make another key and told me I had to come back tj the desk with a key, and this took five people to figure this out and confirm it. Staffs just uneducated and very disinterested in their jobs.

    1 night trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Major Road noise and Needs updating

    Middle of the road cleanliness. Dated rooms are 20 years past due for remodeling. No tubs shower only, and the showers heads flow straight from the ceiling so awkward if you don't need to wash you hair. The highway road noise is significant bring earplugs if you want any amount of sleep.

    Victor, 3 night business trip, Jun 15, 2021

    Verified Hotels.com guest review

See all 545 reviews