Embassy Suites by Hilton Syracuse Destiny USA

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Indoor pool
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Overview of Embassy Suites by Hilton Syracuse Destiny USA

Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property
3.5-star hotel with indoor pool, near Destiny USA

8.8/10 Fabulous

973 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • 24-hour fitness centre
  • Room service
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Corner/local shop
For families
  • Cots/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Living room
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Lakefront
  • Destiny USA - 4 min walk
  • Armory Square - 34 min walk
  • St. Joseph's Hospital Health Center - 35 min walk
  • Landmark Theatre - 36 min walk
  • The Oncenter - 45 min walk
  • WonderWorks - 4 min drive
  • Clinton Square - 3 min drive
  • Everson Museum of Art - 4 min drive
  • SUNY Upstate Medical University - 4 min drive
  • Syracuse Stage - 5 min drive

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 7 min drive
  • New York State Fair Station - 9 min drive
  • Syracuse Regional Transportation Center - 16 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

At Embassy Suites by Hilton Syracuse Destiny USA, you'll be within a 10-minute drive of Destiny USA and Syracuse University. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. An indoor pool and a terrace are offered, and in-room conveniences include sofa beds and fridges. The helpful staff and comfortable guest rooms get great marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Check-in

Contactless social distancing and check-out

Safety measures

Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 209 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until 2 AM
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Taking the kids

  • Local/corner shop

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Terrace
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways

Languages spoken

  • English

Room amenities

Be entertained

  • 47-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Sofa bed
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cots/infant beds are available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Great service and great location. The evening reception and breakfast were amazing.
CONNOR, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place to stay, great price performer.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

great stay
very nice hotel with welcoming staff super clean and good breakfast great value for family
Uri, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cheung Lung, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, comfortable, quiet and conveniently located
cathy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Claudette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best Hotel in Syracuse!
I’ve stayed at a few hotels in Syracuse as a monthly treat to myself, and this hotel is by far the best by a long shot. Easy check in and out (you can do this from their app) as well as pick your own room! The room was clean and as described. Free hot breakfast every morning. The pool area is a decent size, and they have a decent size fitness room. It’s right across from Destiny USA mall (you can walk less than 5 minutes or take their shuttle). The lobby and restaurant decor is beautiful and it smells great. Friendly staff. My only critique is my room didn’t have a smart tv. It does have cable. Free parking! I won’t be staying anywhere else in Syracuse going forward. Also, when I travel, I will always check for this hotel chain. My family also had a great experience at with their Embassy at Hilton stay in SC. I highly recommend this location/hotel chain.
Shavon, 2-night trip
Verified Hotels.com guest review