Quality Inn & Suites Downtown

Photo gallery for Quality Inn & Suites Downtown

Primary image
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Quality Inn & Suites Downtown

Quality Inn & Suites Downtown

2.5 star property
City centre hotel within easy reach of Syracuse University

7.6/10 Good

709 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
454 James Street, Syracuse, NY, 13203
Main amenities
  • Daily housekeeping
  • Fitness centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Self-serve laundry
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Syracuse
  • Syracuse University - 17 min walk
  • Destiny USA - 40 min walk
  • Armory Square - 2 min drive
  • Carrier Dome - 7 min drive
  • St. Joseph’s Health Amphitheater at Lakeview - 8 min drive
  • New York State Fairgrounds - 12 min drive

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 9 min drive
  • Syracuse Regional Transportation Center - 6 min drive
  • New York State Fair Station - 10 min drive

About this property

Quality Inn & Suites Downtown

Quality Inn & Suites Downtown puts you 0.9 mi (1.4 km) from Syracuse University and 2.1 mi (3.3 km) from Destiny USA. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily between 6:30 AM and 10:30 AM. Also, this hotel is 5.5 mi (8.8 km) from New York State Fairgrounds. Fellow travellers say good things about the helpful staff and breakfast.

Languages

Arabic, English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until 5:00 AM
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay free

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Handrails in stairwells
  • Close-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Arabic
  • English
  • Hindi

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • SafeStay (AHLA - USA)
  • Intertek Cristal (third-party expert - Global)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality & Suites Syracuse
Quality Inn & Suites Downtown Hotel
Quality Inn & Suites Downtown Syracuse
Quality Inn & Suites Downtown Hotel Syracuse

Frequently asked questions

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.1/10

Staff & service

7.2/10

Amenities

7.5/10

Property conditions & facilities

6.9/10

Eco-friendliness

8/10 Very good

Leanne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jihua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

great stop over
friendly service, good breakfast, very clean
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jerard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ekaterina, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Raye, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Unsure At First
Initial feelings were of concern, Neighborhood was sketchy with street people in large number. Property was safe and secure. Parts of the hotel seemed to be under renovation. Check in experience was average at best - wasn't too welcoming or warm. Deadbolt in room was not working properly. All signs pointed to a worrisome experience - not what one wants after driving 8 hours. As the stay continued everything seemed to improve. It was capped off with a wonderful complimentary breakfast.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Eugene, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Angela, 1-night trip
Verified Hotels.com guest review