Exeter (EXS-Exeter St Thomas Train Station) - 15 min walk
Restaurants
The Exploding Bakery - 1 min walk
Five Guys Exeter - 1 min walk
Devon Coffee - 2 min walk
BrewDog Exeter - 3 min walk
Bill's Exeter Restaurant - 3 min walk
About this property
Mercure Exeter Rougemont Hotel
When you stay at Mercure Exeter Rougemont Hotel, you'll be within a 15-minute drive of Dartmoor National Park. For a bite to eat, guests can visit Drakes Restaurant, which serves British cuisine and is open for dinner. The helpful staff and overall property condition get good marks from fellow travellers.
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 12.50 per day)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
At least 80% of food locally sourced
At least 80% organic food
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Drakes Restaurant – This restaurant specialises in British cuisine and only serves dinner.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 16.50 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self-parking costs GBP 12.50 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Mercure Exeter Rougemont Hotel
Mercure Rougemont Hotel
Mercure Exeter Rougemont
Mercure Rougemont
The Rougemont Hotel, Exeter Hotel Exeter
Mercure Exeter Rougemont Hotel Devon
Mercure Exeter Rougemont
Mercure Exeter Rougemont Hotel Hotel
Mercure Exeter Rougemont Hotel Exeter
Mercure Exeter Rougemont Hotel Hotel Exeter
Frequently asked questions
Does Mercure Exeter Rougemont Hotel offer free cancellation for a full refund?
Yes, Mercure Exeter Rougemont Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Exeter Rougemont Hotel?
Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Exeter Rougemont Hotel?
Yes. Self-parking costs GBP 12.50 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Exeter Rougemont Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
Are there restaurants at or near Mercure Exeter Rougemont Hotel?
Yes, Drakes Restaurant offers British cuisine.
What's the area around Mercure Exeter Rougemont Hotel like?
Mercure Exeter Rougemont Hotel is a short 1-minute walk from Exeter Central Station and 2 minutes' walk from Exeter Phoenix Centre. Travellers say that this hotel is in a good location.
Mercure Exeter Rougemont Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
20 December 2024
Perfect location for a city break
Everything was as expected
H C
H C, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Overnight stay
Excellent service from the super friendly and helpful receptionist. The room was spacious with an incredibly comfortable bed and luxurious feeling bedding.Very effective blackout curtains. Great shower, plenty of hot water and good quality toiletries provided. Perfect location and looking beautifully festive. We will return!
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Philip
Philip, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Nicky
Nicky, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Lovely hotel with very nice staff but the whole place is starting to look in need of a refurb.
Eleanor
Eleanor, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Sarah
Sarah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Lovely staff, the quality of the room was excellent. The hotel felt very upmarket. Very good value for money. Dog Friendly too!
stephen
stephen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Donna
Donna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Luke
Luke, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
CAROLINA
CAROLINA, 1-night business trip
Verified Hotels.com guest review
6/10 Good
22 September 2024
Richard and Pauline
Richard and Pauline, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Fantastic stay! we will be back
Michelle
Michelle, 1-night family trip
Verified Hotels.com guest review
6/10 Good
20 September 2024
The hotel was well located and staff were very friendly and helpful. The room was very small, it was difficult to get in and out because the door was so close to the bed. The bed was extremely hard and one of the mugs had a large crack. Staff did give us a duvet to put under the mattress and did replace the mug. At that price though I had expected more comfort.
Amanda
Amanda, 2-night romance trip
Verified Expedia guest review
8/10 Very good
18 September 2024
This hotel is never a 4 star accommodation. It's more 2 star. Location is great..Breakfasts are great, otherwise the hotel needs a complete overhaul. Thread bare carpets throughout. Creaking floorboards throughout. Small bedroom No 305. The parking system is disgraceful. Yes they only have 20 spaces to accommodate 90 odd rooms at a charge of £12.50 per night. But they allow non residents 2 hours free parking. The manager at breakfast looked great with crisp ironed shirt, but the other staff were shabby with non ironed shirts...Maybe not even 2 Star.
Laurence
Laurence, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Great
Suzanne
Suzanne, 1-night trip
Verified Expedia guest review
8/10 Very good
16 September 2024
Near to the high street
Christopher
Christopher, 1-night family trip
Verified Expedia guest review
6/10 Good
14 September 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 September 2024
Well positioned for the town
Noel
Noel, 3-night trip
Verified Expedia guest review
8/10 Very good
9 September 2024
We quite often stay here but could you please sort out the remotes on your tvs (never been once and not had an issue with them) and one large towel for two people isn’t enough. Apart from that our stays have always been good and your staff have lovely.
Joanna
Joanna, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
6 September 2024
A hotel staff member entered our room at around 4:30 am whilst we were sleeping. I shouted at them and they left. I'm not quite sure why they came in, even if they got mixed up and thought the room was empty, what's the reason to enter a room so early in the morning? Most hotels don't start cleaning until after checkout time. We felt very unsafe and didn't sleep for the rest of the night.
In addition, there was no hot water (had cold showers), only provided one towel for 2 people...the area surrounding the hotel was pretty loud and could be heard from the room due to single glazed windows.
Paeder
Paeder, 1-night romance trip
Verified Expedia guest review
8/10 Very good
1 September 2024
Good transport links, great location great service
Karen
Karen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Great hotel
Once again super service from the lovely reception team. We love this hotel and will be back next year