Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana

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3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers

Private beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Amenities
Policies

Punta Cana beachfront property with free water park, spa

8.2/10 Very good

2,421 verified Hotels.com guest reviews

Popular amenities

Free breakfast

Free parking

Pool

Free WiFi

Pet-friendly

Gym

Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

Room options

About this area

What's nearby

On a private beach
Cabeza de Toro Beach - 1 min drive
Downtown Punta Cana - 11 min drive
Cocotal Golf and Country Club - 19 min drive
Bavaro Beach - 23 min drive
Arena Gorda Beach - 21 min drive
Punta Cana Beach - 26 min drive
Cana Bay Golf Club - 19 min drive

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 21 min drive

Restaurants

Pearl Beach Club - 3 min drive
Noah Restaurant & Lounge - 10 min drive
Restaurante Venezia - 14 min drive
Pranama - 17 min drive
AmaLuna vegan restaurant - 17 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and hydrotherapy. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include 2 poolside bars, a fitness centre and a children's pool.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included

Room service during certain hours (limited menu)

In-room minibar (all beverages included)

Dining availability limited at one or more venues

Land activities

Fitness facilities

Children's club

Lessons/classes/games

Aerobics

Water fitness

Yoga

Entertainment

On-site entertainment and activities

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global), Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Contactless room service is available.

Safety measures

Temperature checks given to staff

Hand sanitiser provided

Enhanced food service safety measures are in place

On-site PCR COVID-19 testing is available for a DOP 10000 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee

This information is provided by our partners.

At a glance

Hotel size

603 rooms
Arranged over 3 floors

Arriving/Leaving

Check-in time from 3:00 PM until 11:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed (dogs only)*
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free covered on-site self-parking

Other information

Designated smoking areas

Property amenities

Food and drink

Free buffet breakfast each morning
2 poolside bars
2 swim-up bars
Restaurant
Bar/lounge
Private dining
Room service (limited hours)

Travelling with children

Free water park access
Children's pool
Playground
Lifeguard on site

What to do

On a private beach
Fitness classes
Yoga classes
Beach volleyball
Concerts/live shows
Shopping
Pool table
Air hockey
Table football
Ping pong

Working away

3 meeting rooms
Conference space

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

8 buildings/towers
Built in 2020
Garden
Terrace
Communal living room
Fitness centre
3 outdoor pools
Free water park
Designer shops on site
Arcade/games room
Full-service spa
Massage/treatment rooms
Water slide

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)

Languages

English
French
German
Spanish

Room amenities

Be entertained

65-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)

Sleep well

Blackout curtains
Free cot/infant bed
Bed sheets provided

What to enjoy

Balcony

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe
LED light bulbs

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included

Room service during certain hours (limited menu)

In-room minibar (all beverages included)

Dining availability limited at one or more venues

Land activities

Fitness facilities

Children's club

Lessons/classes/games

Aerobics

Water fitness

Yoga

Entertainment

On-site entertainment and activities

Spa

The on-site spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Buffet Principal – On-site buffet restaurant.

Restaurante SteakHouse – On-site diner. Open daily.

Restaurante Italiano – On-site theme restaurant. Open daily.

Restaurante Japones – On-site theme restaurant. Open daily.

Restaurante Mediterraneo – On-site theme restaurant. Open daily.

Fees & policies

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of DOP 6000 per pet, per night

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 6:30 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

On-site PCR COVID-19 testing is available for a DOP 10000 fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee.

This property affirms that it adheres to the cleaning and disinfection practices of:

SGS (third-party expert - Global)
Bureau Veritas (third-party expert - Global)
Safe Travels (WTTC - Global)
CovidClean (Safehotels - global expert)
COVID-19 Guidelines (WHO)
COVID-19 Guidelines (CDC)

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.This property uses a grey water recycling system. Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site. This property accepts credit cards, debit cards and cash.

Also known as

Serenade Punta Cana Beach Spa Resort

Serenade Punta Cana Beach Spa Casino Resort

Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive offer free cancellation for a full refund?

Yes, Serenade Punta Cana Beach & Spa Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of 8 February 2023, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on 6 March 2023 start from €359, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.

Is there a pool at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 6:30 PM.

Are pets allowed at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, dogs are welcome. There's a charge of DOP 6000 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

No, this property doesn't have a casino, but Princess Tower Casino Punta Cana (17-min drive) and Casino Diamante Punta Cana Grand (19-min drive) are both nearby.

What is there to do at Serenade Punta Cana Beach & Spa Resort - All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Serenade Punta Cana Beach & Spa Resort - All Inclusive also has 2 swim-up bars, 2 poolside bars and a private beach, as well as a Turkish bath, an arcade and a garden.

Are there restaurants at or near Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, there's an on-site restaurant, Buffet Principal. Nearby restaurants include Noah Restaurant & Lounge (5.1 mi), Restaurante Venezia (7.1 mi) and Santa Fe Steak House (8.1 mi).

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Serenade Punta Cana Beach & Spa Resort - All Inclusive like?

Serenade Punta Cana Beach & Spa Resort - All Inclusive is a short 1-minute walk from Cabeza de Toro Beach and 12 minutes' walk from Bavaro Lagoon.

8.2

Very good

9.0/10

Cleanliness

8.2/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

6/10 Good

30 January 2023

The day I arrived my bed was made, but apparently the sheets were not changed from the previous guests!! They changed it promptly, but the feeling of unclean just stayed with me. The next morning I wanted to make a cup of coffee, but the machine wasn't working, it took three days and complaining to finally get a working one. Had to make calls to get some bottled water in the room's refrigerator.... which they were supposed to replenish daily. The dining room service was extremely slow!