University of North Florida - 5 min drive - 6.6 km
Saint Vincent's Medical Center Southside - 5 min drive - 6.4 km
Mayo Clinic Florida - 9 min drive - 11.5 km
EverBank Stadium - 14 min drive - 15.4 km
Getting around
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 11 min drive
Jacksonville International Airport (JAX) - 28 min drive
St. Augustine, FL (UST-Northeast Florida Regional) - 36 min drive
Jacksonville Station - 22 min drive
Free local area shuttle
Free shopping centre shuttle
Restaurants
Chick-fil-A - 3 min drive
The Cheesecake Factory - 3 min drive
P.F. Chang's China Bistro - 3 min drive
Panera Bread - 2 min drive
Chipotle Mexican Grill - 15 min walk
About this property
Sheraton Jacksonville Hotel
Sheraton Jacksonville Hotel puts you within a 10-minute drive of St. Johns Town Center and Mayo Clinic Florida. Guests can take a dip in the indoor pool or grab a bite to eat at BC Grill, which serves breakfast and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a garden. Fellow travellers love the helpful staff and location.
Languages
Bulgarian, English, Russian, Spanish
At a glance
Hotel size
159 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets stay for free
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Off-site
Free area shuttle within 3 mi
Free shopping centre shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Free local shuttle
Children's menu
What to do
Golf lessons nearby
Hiking/biking trails nearby
Working away
24-hour business centre
5 meeting rooms
Computer station
Conference centre (9047 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Television in common areas
24-hour fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Lever door handles
Step-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
First-run films
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Pillow-top mattress
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Hydromassage shower head
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Fridge
Microwave (on request)
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
BC Grill – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 18.00 per person
Late checkout can be arranged for an extra charge of USD 100 (subject to availability)
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sheraton Jacksonville Hotel
Sheraton Jacksonville
Sheraton Jacksonville
Sheraton Jacksonville Hotel Hotel
Sheraton Jacksonville Hotel Jacksonville
Sheraton Jacksonville Hotel Hotel Jacksonville
Frequently asked questions
Does Sheraton Jacksonville Hotel offer free cancellation for a full refund?
Yes, Sheraton Jacksonville Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Jacksonville Hotel?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Jacksonville Hotel?
Yes, pets stay free.
Is parking offered on site at Sheraton Jacksonville Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Sheraton Jacksonville Hotel?
Check-in start time: 3:00 PM; check-in end time: 3 AM. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Sheraton Jacksonville Hotel?
No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.
What is there to do at Sheraton Jacksonville Hotel and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near Sheraton Jacksonville Hotel?
Yes, BC Grill offers al fresco dining and garden views.
Sheraton Jacksonville Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
8 January 2025
Christina
Christina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2025
Christina
Christina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2025
Christina
Christina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2025
Christina
Christina, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2025
Christina
Christina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2025
Christina
Christina, 6-night trip
Verified Hotels.com guest review
8/10 Very good
8 January 2025
Great hotel
They were fast, friendly, and sociable. I liked the neighborhood because it was clean, quiet, and near food and gas places. The room was beautiful. I loved that they had hand soap and lotion in the bathroom. The only that would have made it better was a balcony. I would visit again.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Jahmel
Jahmel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Melinda
Melinda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
Laura
Laura, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 January 2025
Room was clean, and service was excellent. Walls are a little thin, but not terrible. I enjoyed my stay
Jordan
Jordan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 December 2024
Julie
Julie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Up all night
Hotel was great, room was spacious and comfortable. Aside from my husband snoring all night there was loud voices at 2:00 - 4:00 in the morning. I couldn’t tell if it was coming from the room below us or beside us.
I finally called the front desk and asked if anyone had complained about the loud voices. He said no and I couldn’t believe it!! But, apparently he did and they eventually quieted down. I think I slept for about 3 1/2 hours.
Marjorie
Marjorie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
joseph
joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 December 2024
Very comfortable holiday stay
Staff was very helpful & friendly. The room could have been cleaner (trash items on the floor from previous guest). Good location. Nice room.
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
27 December 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Daniel
Daniel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Jahmel
Jahmel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 December 2024
kenneth
kenneth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Convenient and comfortable
Alejandro
Alejandro, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 December 2024
It was to hot in the room. We adjusted the ac and it kept cutting off.