Hilton Orlando Buena Vista Palace - Disney Springs® Area

4.0 star property
Get swept away by Disney magic and take a refreshing dip in one of two pools with cabanas nearby.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Orlando Buena Vista Palace - Disney Springs® Area

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Presidential Suite, 1 Bedroom | Living area
Exterior
Breakfast, dinner, brunch served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Internet access
  • Air conditioning
  • Bar
  • Parking available
  • Connecting rooms available
Main amenities
  • Restaurants and 2 bars/lounges
  • 2 outdoor pools and lazy river
  • Breakfast available
  • WiFi in the lobby
  • Fitness centre
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Conference centre
  • Business centre
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
The price is €257
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 39 of 39 rooms

Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 King Beds

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 8
  • 3 Queen Beds

Family Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Penthouse, 1 Bedroom, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View (Island)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
  • Sleeps 8
  • 1 King Bed

Room, 1 King Bed (Pink Ribbon Retreat)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (1 KING BED AND PARLOR)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Single Bed, Tower (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Fireworks View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Disney Springs View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 153 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Fireworks View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Disney Springs View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Island)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 167 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View (Island Or Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830

What's nearby

  • Disney Springs™ - 10 min walk
  • Disney's Typhoon Lagoon Water Park - 6 min drive
  • Orlando Vineland Premium Outlets - 6 min drive
  • Disney's Hollywood Studios® - 12 min drive
  • Epcot® - 12 min drive

Getting around

  • Orlando International Airport (MCO) - 25 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 32 min drive
  • Orlando Station - 23 min drive
  • Brightline Orlando Station - 24 min drive
  • Winter Park Station - 31 min drive

Restaurants

  • ‪The Polite Pig - ‬12 min walk
  • ‪T-Rex Cafe - ‬11 min walk
  • ‪Rainforest Cafe - ‬9 min walk
  • ‪The Boathouse - ‬13 min walk
  • ‪Starbucks - ‬4 min drive

About this property

Hilton Orlando Buena Vista Palace - Disney Springs® Area

Hilton Orlando Buena Vista Palace - Disney Springs® Area puts you a short five-minute drive from Disney Springs™ and Walt Disney World® Resort. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at LetterPress, which serves American cuisine and is open for breakfast and dinner. Other highlights at this Art Deco resort include 2 bars/lounges, a lazy river and a poolside bar. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Filipino, French, German, Hindi, Japanese, Korean, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 1011 units
    • Arranged over 27 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 18 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (USD 35 per day; includes in/out privileges)
    • On-site valet parking (USD 45 per night)
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Lazy river
  • Children's menu
  • Children's games
  • Bed rails

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • 70 meeting rooms
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1983
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Heated pool
  • Lazy river
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 104
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 104
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 79
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Ceiling hoist
  • Thin carpet in room

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

LetterPress – This buffet restaurant specialises in American cuisine and serves breakfast, brunch and dinner.
SHADES – This poolside family restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open selected days.
CITRUS 28 – This café serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
SUNNIES – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 43.88 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • Housekeeping
    • In-room coffee
    • In-room safe
    • Pool access
    • Shuttle service

Optional extras

  • WiFi is available in guest rooms for USD 0.00 per day (rates may vary)
  • WiFi is available in public areas for USD 0.00 per day (rates may vary)
  • To-go breakfast is offered for an extra charge of approximately USD 10 to 30 per person

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)

Parking

  • Self-parking costs USD 35 per day with in/out privileges
  • Valet parking costs USD 45 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Buena Vista Palace Hotel Lake Buena Vista
Buena Vista Palace Lake Buena Vista
Buena Vista Palace Resort Lake Buena Vista
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
Hilton Orlando Palace Hotel
Hilton Orlando Buena Vista Palace Disney Springs Area
Hilton Orlando Buena Vista Palace Disney Springs® Area
Hilton Orlando Buena Vista Palace - Disney Springs® Area Resort

Frequently asked questions

Does Hilton Orlando Buena Vista Palace - Disney Springs® Area offer free cancellation for a full refund?
Yes, Hilton Orlando Buena Vista Palace - Disney Springs® Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Orlando Buena Vista Palace - Disney Springs® Area?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Hilton Orlando Buena Vista Palace - Disney Springs® Area?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Orlando Buena Vista Palace - Disney Springs® Area?
Yes. Self-parking costs USD 35 per day. Valet parking costs USD 45 per night.
What are the check-in and check-out times at Hilton Orlando Buena Vista Palace - Disney Springs® Area?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Hilton Orlando Buena Vista Palace - Disney Springs® Area and nearby?
Hilton Orlando Buena Vista Palace - Disney Springs® Area has 2 outdoor pools and 2 bars, as well as a fitness centre and a garden.
Are there restaurants at or near Hilton Orlando Buena Vista Palace - Disney Springs® Area?
Yes, LetterPress offers al fresco dining, American cuisine and pool views.
What's the area around Hilton Orlando Buena Vista Palace - Disney Springs® Area like?
Hilton Orlando Buena Vista Palace - Disney Springs® Area is a short 10-minute walk from Disney Springs™ and 16 minutes' walk from Walt Disney World® Resort. Travellers say that the area is walkable and good for shopping.

Hilton Orlando Buena Vista Palace - Disney Springs® Area Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Terrible service Loud noise & dirty
It was the worst experience at a Hilton. Check in at 10p Took a long time, then the room was dirty, stuff spilled all over walls that cooled like coffee or coke. Hair in the bathroom on floor and back of door Then 6am the room next door a bunch of guys started screaming yelling swearing, fighting swearing non stop, woke up my 2 young kids. It continues for an hour. Called front desk, not sure if they did anything. Then 10am a Hilton mechanic came with a utility cart and was drilling in room next for the loud metal on metal screeching vibrating the walls. It was HORRIBLE experience not relaxing and NOT on brand for Hilton. It was disappointing for a room that was +300 dollars and was more of a motel 6 experience
Ramona, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Dining options unclear
Our experience was great overall. The hotel has a lot to offer for families. When we arrived Friday afternoon , we were hoping to eat outdoors. The outdoor pool bar was closed due to cooler temperatures. My husband only had about an hour before needing to leave for a work event. The restaurants inside the hotel did not open until after 5. Staff in the lower lever cafe did not know that we could order food at the bar on the main floor near check in. Unfortunately by the time we could put where he could order a meal, it was too late and he had to leave for his work event. Other than this we had a great experience.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

The valet took forever, no one was especially nice.
Monica, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay and location was ideal. All the perks without price of Disney resort.
Karin, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Decent
Outdated. Not well cleaned
Jonathan, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Not a good experience
It was a not so good experience. The room looked nice upon entering. We dropped our luggage and walked to Disney springs for shopping and dining. Upon return we expected to shower and rest for our first day in the parks. However, we then noticed the shower had water in it and would not drain. Als, the one and only charging port did not work. We called the front desk. Long story short it took until almost 1am to clear the drain. Even knowing the shower wasn't clean as a housekeeper would have noticed a clogged drain if they actually cleaned it, we showered and tried to sleep. The noise from the neighboring room made it difficult. Upon leaving the next morning I expressed my disappointment. Their response was to try to sell me a timeshare offer. Its been a week and I've yet to receive an apology.
Ronald, 1-night trip
Verified Hotels.com guest review

6/10 Good

Andrew, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice place to stay
Excellent service, customer service and amenities. The rooms need urgent upgrade, there is rusty behind the doors, the room distribution is outdated it needs to be modernized.
ISAMARY, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sandy, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sebastien, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was amazing. Resort was beautiful, clean and close to everything!
Kim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location and friendly staff
This is a great spot to stay close to Disney Springs. Friendly staff and quick check in/out service. Will definitely stay here again!
William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

april, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Room condition very poor.
In as assigned a handicap room which was in very poor condition.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Toi, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lauren, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Polly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Russell, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darius, 2-night trip
Verified Hotels.com guest review

6/10 Good

Vanessa, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel overall was nice. I will not go back though. It was so noisy all night long. You could hear the rooms next to you. Every person that walked down the hallway. Doors opening and closing… at one point I could hear a dog barking. Needless to say I got very little sleep.
Stephanie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Judi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Meagan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional
This being the first trip my daughter has taken with her friend on her own, I am writing this review on her behalf. Starting with check in they graciously let them check in as early as 10 because a room was ready. She felt customer service seemed to get slightly annoyed with all the questions she had, but everything was answered. She stated on how clean everything was and after her showing me on FaceTime I can say everything looked so nice. She mentioned how much she loved the amenities, especially the lazy river. Also which made me very comfortable was she said the environment felt safe and secure. I give it 5 stars because she said she would definitely come back even just to stay and relax within the hotel. And after hearing that we’re already considering another stay as close as March because we found such cheap airfare to return to Florida, and this will be where we come just to relax. Thank you for her wonderful experience on her first unsupervised trip as a young adult!!!!
Tylee, 2-night trip with friends
Verified Hotels.com guest review