Finest Punta Cana by The Excellence Collection - All Inclusive

5.0 star property
Escape to an all-inclusive paradise where crystal-clear waters meet luxury amenities like 17 bars and world-class spas. Savor international flavors while making memories that last.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Finest Punta Cana by The Excellence Collection - All Inclusive

Beach/ocean view
Private beach
Down duvets, free minibar, in-room safe, free cots/infant beds
Down duvets, free minibar, in-room safe, free cots/infant beds
Down duvets, free minibar, in-room safe, free cots/infant beds
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 11 restaurants and 17 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Fitness centre
  • Children's pool
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Separate bath and shower
  • Television

Room options

Available filters for rooms
Showing 34 of 34 rooms

Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Bathrobes
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Swim-Up Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Bathrobes
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

FREE UPGRADE TO FINEST CLUB FAMILY SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Bathrobes
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Junior Suite Garden Or Pool View

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sleeps 2
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sleeps 2
  • 1 King Bed

Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Pool Family Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
  • 163 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sleeps 4
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Finest Club Family Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Bathrobes
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Beachfront Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sleeps 2
  • 1 King Bed

Finest Club Pool Family Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Finest Club Imperial Family Suite with Plunge Pool

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
  • 232 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Beachfront Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FAMILY SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Bathrobes
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Junior Suite Garden Or Pool View

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000

What's nearby

  • Sirenis Aquagames Water Park - 13 min walk
  • Macao Beach - 19 min drive
  • Cana Bay Golf Club - 26 min drive
  • Iberostar Golf Course - 27 min drive
  • Arena Gorda Beach - 28 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ice & Coffee Shop - ‬14 min walk
  • ‪Lobby Bar - ‬18 min walk
  • ‪Carnival - ‬19 min walk
  • ‪Spoon - ‬16 min walk
  • ‪Wink - ‬16 min walk

About this property

Finest Punta Cana by The Excellence Collection - All Inclusive

Finest Punta Cana by The Excellence Collection - All Inclusive is a great choice for your beach stay in Punta Cana. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and aromatherapy. The Market Kitchen, one of 11 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 17 bars/lounges, a free kid's club and a fitness centre. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Football

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 455 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 11 restaurants
  • 17 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Children's games

What to do

  • On a private beach
  • Fitness classes
  • Pilates classes

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 149
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Accessible airport shuttle

Room amenities

Be entertained

  • 65-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Down duvet
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

The Market Kitchen – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Lizo – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Brass Steakhouse – This steakhouse only serves dinner. Open daily.
Melting Point – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Duke's Lobster & Seafood – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 238 per vehicle (return. Maximum occupancy 2)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Finest Punta Cana
Finest Punta Cana by The Excellence Collection All inclusive

Frequently asked questions

Does Finest Punta Cana by The Excellence Collection - All Inclusive offer free cancellation for a full refund?
Yes, Finest Punta Cana by The Excellence Collection - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Finest Punta Cana by The Excellence Collection - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Finest Punta Cana by The Excellence Collection - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Finest Punta Cana by The Excellence Collection - All Inclusive?
Yes, there's free valet parking.
Is an airport shuttle service offered by Finest Punta Cana by The Excellence Collection - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 238 per vehicle return.
What are the check-in and check-out times at Finest Punta Cana by The Excellence Collection - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Finest Punta Cana by The Excellence Collection - All Inclusive?
No, this property doesn't have a casino, but Casino Avalon Princess (26-min drive) is nearby.
What is there to do at Finest Punta Cana by The Excellence Collection - All Inclusive and nearby?
On-site recreation at Finest Punta Cana by The Excellence Collection - All Inclusive includes fitness classes and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Finest Punta Cana by The Excellence Collection - All Inclusive also has 17 bars and a private beach, as well as a fitness centre and a garden.
Are there restaurants at or near Finest Punta Cana by The Excellence Collection - All Inclusive?
Yes, there are 11 on-site restaurants, featuring international cuisine.
Does Finest Punta Cana by The Excellence Collection - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Finest Punta Cana by The Excellence Collection - All Inclusive like?
Finest Punta Cana by The Excellence Collection - All Inclusive is in Uvero Alto, a short 13-minute walk from Sirenis Aquagames Water Park. Travellers say that the property is in a great location.

Finest Punta Cana by The Excellence Collection - All Inclusive Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Fair

An Okay Experience
We tried to relax on the beach but had quite a few people trying to sell us stuff. The food wasn’t great. The staff in the Finest Club was very nice but the rest of the staff wasn’t very friendly. I never write reviews but was disappointed to try and change up our usual vacation to Mexico and go to the Dominican Republic and probably won’t be back!
Matilda, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

samantha, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing all inclusive experience
Dan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stacey, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The service was impecable, and the rooms were beautiful!
Minnie, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We liked that all the staff is so nice and attentive . Always asking if we needed anything . We celebrated our honeymoon and they went above and beyond to give us a good experience reserving a special diner for us with champagne and everything .
Yajaira, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The views, comfort, staff, and absolutely everything about this facility was amazing. Felt pampered like a princess the entire time. Will be coming back for sure!
Kara-Joe, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

My family and I went in October and it was quiet and my kids loved it!
Pamela, 7-night family trip
Verified Expedia guest review

4/10 Fair

Our overall experience at the Finest Hotel and Resort in Punta Cana was very disappointing. My wife and I took our children there for fall break, seeking an all-inclusive resort that could accommodate our family with a separate room for our three kids, and the Finest seemed to meet our needs. Upon arrival, we were offered an upgrade to the club suites and experience for an additional $900, which we accepted. Unfortunately, this turned out to be a disaster. We had to change rooms twice due to a strong mold smell in both of the initial club suites. The rooms were not clean, and the same was true for the pools. For example, the private pool in the club-level suite was dirty and unusable. The closet had layers of dust, and the floor wasn’t properly mopped, even after daily housekeeping. We also found cookies left in the roller bed from previous guests. While the staff noticed this, it took them four hours to relocate us to another room. Although the third room was better, there was still a persistent mold smell. The staff were friendly, but lacked the professionalism and training to provide a good level of service. The food was also subpar, with limited choices and questionable freshness, even with the club upgrade. This was not our first time staying at an all-inclusive resort in Punta Cana, but it was by far the worst experience. While the hotel staff apologized for the inconvenience and made attempts to improve our stay, the overall experience remained disappointing.
Lionel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful place to stay! Excellent service and beautiful resort!
Lorrie, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Leo, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Best hotel I ever stayed in. Property super clean, beach clean, will comeback!
Oleksiy, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Truly amazing
Imanuel, 4-night trip
Verified Expedia guest review

4/10 Fair

This is not a luxury all-inclusive. The facility is nice. The food is below average bulk-made fare. It was difficult to communicate with local DR staff as they did not seem to understand any requests or seem acquainted with the hotel’s advertised services. Several times restaurants did not open for lunch as planned especially if it rained. We were left with no food options on several days. Then when we did get to eat items were very over cooked to the point of difficult to chew or virtually raw. My son and I were starving for almost a week! Constant expectation to tip for everything. Its DR, I get it but just inconveniencing because we had to make sure to have cash every time we left the room but the resort could not exchange for bills smaller than $20. We paid for a private pool family suite but the light never worked even after calling maintenance several times. Nothing at the kids club happens at scheduled time so my son got disappointed a few times because the activity he went there for didn’t happen. Overall, not worth the money. Not necessarily the resort’s fault, but the beach also looks nothing like the photos.
Kyla, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

All staff on the the adults only side very pleasant. We enjoyed our stay.
Maddalena, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Erica Isoken, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Na
Natasha, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The property is very modern and clin . Staff very well trained and nice . Food was very delicious .
Krzysztof, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

So beautiful and classy
yousra, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rogelio, 7-night trip
Verified Expedia guest review

4/10 Fair

I recently spent a week at The Finest Resort in Punta Cana, staying in an Excellence Club private pool junior suite. Unfortunately, my experience was far from relaxing. From the start, I felt uncomfortable due to the behavior of several male employees, who made inappropriate comments about my looks and tattoos. The concierge in my hallway even asked for my WhatsApp for assistance, but continued to message me after I left, making me feel unsafe. The food quality was disappointing; meals were poorly prepared and tasteless. Room service was incredibly slow, taking over two hours each morning, and my orders were consistently wrong. By the end of my stay, I couldn’t stomach the food, with the best meal being at the airport. I also struggled to relax on the beach due to constant harassment from vendors. The resort’s tipping policy was misleading; while the website stated tips were included, I received subpar service without cash tips, leading to watered-down drinks and dismissive staff. The spa services were overpriced and underwhelming, with basic treatments costing over $500. Noise was a constant issue, making it difficult to find peace; even my private pool time was disrupted by loud music. Overall, my experience was disappointing, and I won’t be returning. The male staff need training on professionalism, especially regarding single women.
Abigail, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Laila Said, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Keyla, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Mideisy Quiles, 7-night trip
Verified Expedia guest review