Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

RenShanHeng Hotel Shenzhen

3.5-star3.5 stars
1074 East Gate Road, Luohu District, Metro Station XiangXi Cun A1, Shenzhen, 518002, China

3.5-star hotel with 2 restaurants, near Dongmen Pedestrian Street
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • RenShanHeng hotel upgraded us to the top floor next day, since our arrival at the hotel…Jan 7, 2020
  • For some reason, I had a lot of difficulty initially finding the hotel. However, once I…Nov 23, 2019

RenShanHeng Hotel Shenzhen

What’s around RenShanHeng Hotel Shenzhen

Landmarks

  • In Luohu
  • Dongmen Pedestrian Street - 10 min walk
  • Luohu Port - 29 min walk
  • Huaqiangbei - 36 min walk
  • International Foreign Trade Center - 14 min walk
  • Luohu Commercial City - 22 min walk
  • Shenzhen People's Park - 29 min walk
  • Shenzhen Museum - 33 min walk

Getting around

  • Hong Kong Intl. Airport (HKG) - 54 min drive
  • Shenzhen Intl. Airport (SZX) - 46 min drive
  • Shenzhen Station - 23 min walk
  • Hong Kong Sheung Shui Station - 7 min drive
  • Hong Kong Lok Ma Chau Station - 8 min drive
  • Guomao Station - 13 min walk
  • Hubei Station - 14 min walk
  • Huangbeiling Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 12:30 PM
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Room service (during limited hours)
Things to do
  • Full-service spa
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and detox wraps.

The spa is open daily.

RenShanHeng Hotel Shenzhen’s small print

Also known as

  • RenShanHeng Hotel
  • RenShanHeng Shenzhen
  • RenShanHeng
  • Renshanheng Shenzhen Shenzhen
  • RenShanHeng Hotel Shenzhen Hotel
  • RenShanHeng Hotel Shenzhen Shenzhen
  • RenShanHeng Hotel Shenzhen Hotel Shenzhen

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: CNY 400.00 per night

Optional extras

Buffet breakfast is offered for an extra charge of CNY 28 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for RenShanHeng Hotel Shenzhen

  • Is RenShanHeng Hotel Shenzhen currently open?
    Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • Is parking offered at RenShanHeng Hotel Shenzhen?
    Sorry, there's no parking at RenShanHeng Hotel Shenzhen.
  • Are pets allowed at RenShanHeng Hotel Shenzhen?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at RenShanHeng Hotel Shenzhen?
    You can check in from 2:00 PM to midnight. Check-out time is 12:30 PM.
  • Are there restaurants at or near RenShanHeng Hotel Shenzhen?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Ren Jian Du Hui In Club (5-min walk), McDonald's (6-min walk), and KFC (6-min walk).

Recent reviews

Good 7.8 From 209 reviews

Poor 2.0
Horrible hotel
Horrible hotel... The "business" room doesn't have a desk even though it is advertised. The breakfast is inedible and cold. The staff don't speak any English. The room pictures are misleading. The rooms are small and loud, even high (due to bad windows)... The location on the map is wrong. I could go on and on. Stay somewhere else.
Erik, au2 night business trip
Very Good 8.0
Convenient location
Was fine
Jackee, ca2 night trip
Poor 2.0
Inaccurate location in the map. Wrong distance.
I didn't even get to the hotel. I am so disappointed and angry. On the app, I made a search near Shenzhen Station in Luohu, because I had business there. The listing said 0.2mi from the station. I booked the hotel. When I arrived to Shenzhen, I found out that the hotel was 20km from the train station, formal e glutch of the maps, it was marked in the Luohu area although it was not. By transportation (it was already 10pm) maps said that I would arrive at the hotel at 00:20. I gave up that booking and I booked another hotel in the vicinity.
Paolo, gb1 night trip
Exceptional 10.0
Nice clean hotel
Nice clean hotel but room is a little small. Overall very good stay. Metro is just in front of hotel
Cheong Hoe, sg3 night trip
Good 6.0
Close to subway
usBusiness trip
Exceptional 10.0
RenShanHeng Hotel Shenzhen is a winner
RenShanHeng Hotel Shenzhen is a nice hotel at a great price. The service was much better than I expected. They did not require me to put down a deposit and were very liberal with check out times. It's super close to luohu long distance bus station and train station.
usOther trip
Good 6.0
OK if you speak Chinese
Cons : Did not see any English speaking satff, small room size even in Shenzhen stardard, weird design of bath room and toilet ( Divided into two sides. Shower temperature was not stable ( weather was very cold only 45'F ) No closet.very noisy due to construction site in the opposite side of street, poor breakfast, no instant coffee bag, only local Chinese TV channels. Pros: Convenient location, 15 mins Taxi ride to Hong Kong border, Lots of locl restaurants, KFC and Mcdonalds 500 feet away.
us2 night business trip

RenShanHeng Hotel Shenzhen

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