My Story Hotel Ouro

Property class: 3
Hotel with restaurant, near Rossio Square

Choose dates to view prices

When you stay at My Story Hotel Ouro, you'll be in a fantastic location, only a five-minute walk from Rossio Square and Commerce Square. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Santa Justa Elevator and Lisbon Cathedral are within a short 10-minute walk. Fellow travellers love the helpful staff and central location. Public transportation is only a short walk: Rua da Conceição Stop (28E) and Baixa-Chiado Station are only steps away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
  • Cable TV service
The current price is €178
includes taxes & fees
6 Oct - 7 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

A hotel room with a bed, two bedside tables, a nightstand, a lamp, and a vase with flowers.

Double Room

8.4 out of 10
Very good
(34 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a small bedside table, a nightstand, a window, and patterned wall tiles.

Twin Room

10.0 out of 10
Exceptional
(12 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room

A hotel room with two beds, bedside tables, a nightstand, a lamp, a vase with flowers, and a window.

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

A hotel room with a bed, bedside tables, a nightstand with a lamp, and a window.

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds

View all photos for Double Room

A hotel room with a bed, a mirror, and a door leading to a bathroom.

Double Room

  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 10

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  • Air-conditioning
8.8 out of 10, Excellent, 1,002 reviews
The price is €185
includes taxes & fees
27 Sept - 28 Sept
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About the area

Map
Rua Áurea 100, Lisbon, 1100-063

What's nearby

  • Commerce Square - 3 min walk - 0.3 km
  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 3 min walk - 0.3 km
  • Rua Augusta Arch - 3 min walk - 0.3 km
  • Lisbon Cathedral - 5 min walk - 0.5 km

Getting around

  • Lisbon (LIS-Humberto Delgado) - 30 min drive
  • Cascais (CAT) - 39 min drive
  • Rossio Station - 7 min walk
  • Cais do Sodré Station - 12 min walk
  • Santa Apolonia Station - 21 min walk
  • Rua da Conceição Stop (28E) - 1 min walk
  • Baixa-Chiado Station - 2 min walk
  • Rua da Conceição Stop (12E) - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pastelaria Néné - ‬2 min walk
  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬1 min walk
  • ‪Cotidiano - ‬1 min walk
  • ‪Brew - ‬2 min walk
  • ‪The Folks - ‬2 min walk

About this property

My Story Hotel Ouro

  • When you stay at My Story Hotel Ouro, you'll be in a fantastic location, only a five-minute walk from Rossio Square and Commerce Square. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Santa Justa Elevator and Lisbon Cathedral are within a short 10-minute walk. Fellow travellers love the helpful staff and central location. Public transportation is only a short walk: Rua da Conceição Stop (28E) and Baixa-Chiado Station are only steps away.

At a glance

Hotel size

    • 51 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Designer shops on-site
  • Shopping centre on-site

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in Portuguese cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge of EUR 25 per room (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs EUR 25 (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Guests can rest easy knowing that there's a smoke detector on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

Property Registration Number 7845

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

My Story Hotel Ouro Lisbon

My Story Hotel Ouro

My Story Ouro Lisbon

My Story Ouro

My Story Hotel Ouro Hotel

My Story Hotel Ouro Lisbon

My Story Hotel Ouro Hotel Lisbon

Frequently asked questions

Does My Story Hotel Ouro offer free cancellation for a full refund?

Yes, My Story Hotel Ouro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at My Story Hotel Ouro?

Sorry, pets aren't allowed.

Is parking offered on site at My Story Hotel Ouro?

Sorry, there's no on-site parking at My Story Hotel Ouro.

Is an airport shuttle service offered by My Story Hotel Ouro?

Yes, an airport shuttle is available. The charge is EUR 25 per room one-way.

What are the check-in and check-out times at My Story Hotel Ouro?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at My Story Hotel Ouro?

No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.

What is there to do at My Story Hotel Ouro and nearby?

Have fun during the warmer months with activities nearby such as cycling.

Are there restaurants at or near My Story Hotel Ouro?

Yes, there's an on-site restaurant that offers Portuguese cuisine.

What's the area around My Story Hotel Ouro like?

My Story Hotel Ouro is in Lisbon City Center, a short 1-minute walk from Rua da Conceição Stop (28E) and 5 minutes' walk from Rossio Square. Our travellers say that the local area is very central.

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