Grand Hyatt Shenzhen
Luxury hotel with full-service spa, connected to a shopping centre, near The MixC Shopping Mall
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Grand Hyatt Shenzhen
Photo gallery for Grand Hyatt Shenzhen
Overview of Grand Hyatt Shenzhen
9.0
Superb
Property highlights
- Pool
- Airport transfer
- Spa
- Air conditioning
- Laundry facilities
- Free WiFi
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000
Main amenities
- Daily housekeeping
- 5 restaurants and 2 bars/lounges
- Full-service spa
- Outdoor pool
- Breakfast available
- Fitness centre
- Steam room
- 24-hour room service
- Coffee shop/cafe
- Business centre
- 13 meeting rooms
- Airport shuttle
Feel at home
- Private bathroom
- Separate bath and shower
- Television
- Daily housekeeping
- Laundry facilities
- Lift
Room options
View all photos for Premier Suite
Premier Suite
View all photos for Executive Suite
Executive Suite
View all photos for 1 King Bed Deluxe
1 King Bed Deluxe
View all photos for 2 Twin Beds Club Access
2 Twin Beds Club Access
View all photos for 1 King Bed View
1 King Bed View
View all photos for Twin Beds View
Twin Beds View
View all photos for Apartment, 1 Bedroom
Apartment, 1 Bedroom
View all photos for 1 King Bed Club Access Deluxe
1 King Bed Club Access Deluxe
View all photos for 1 King Bed Club Access
1 King Bed Club Access
View all photos for 2 Twin Beds
2 Twin Beds
View all photos for 1 King Bed
1 King Bed
View all photos for Grand Suite
Grand Suite
About this area
What's nearby
- In Luohu
- Dongmen Pedestrian Street - 2 min drive
- Huaqiangbei - 2 min drive
- Luohu Port - 2 min drive
- Shenzhen Convention and Exhibition Center - 6 min drive
- Huanggang Border Crossing - 7 min drive
- Happy Coast - 9 min drive
- Window of the World - 11 min drive
- Tai Po Old Market - 16 min drive
- Shenzhen Safari Park - 15 min drive
Getting around
Restaurants
- Din Tai Fung - 5 min walk
- 印度宫庭美食 - 3 min drive
- 肯德基 - 10 min walk
- 唐宫海鲜舫 - 8 min walk
- 陕面居 - 2 min walk
About this property
Grand Hyatt Shenzhen
Languages
Chinese (Mandarin), English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
At a glance
Hotel size
- 471 rooms
- Arranged over 38 floors
Arriving/Leaving
- Check-in time from 3:00 PM until midnight
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
- For more details, please contact the property using the information on the booking confirmation
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cots (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Free on-site self-parking
Transfers
- Airport shuttle on request (available 24 hours a day)*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- 5 restaurants
- 2 bars/lounges
- Coffee shop
- Private dining
- 24-hour room service
What to do
- Yoga classes
Working away
- Business centre
- 13 meeting rooms
- Conference space (29805 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
- Pool loungers
- Romance packages
Facilities
- 1 building/tower
- Built in 2009
- ATM/banking
- Safe-deposit box at front desk
- Fitness centre
- An outdoor pool
- Designer shops on-site
- Shopping centre on-site
- Full-service spa
- Massage/treatment rooms
- Steam room
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible
- Wheelchair-accessible path of travel
- Assistive listening devices available
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-width doorways
Room amenities
Be entertained
- IPod docking station
- 40-inch LED TV
- Cable TV channels
Home comfort
- Air conditioning
- Minibar
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Soundproofed rooms
- Bed sheets provided
What to enjoy
- Individually decorated
Freshen up
- Private bathroom
- Separate bath and shower
- Hairdryer
- Towels
Stay connected
- Desk
- Free newspapers
- Free WiFi and wired Internet
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Restaurant dining guide
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Dining
China Lodge – This restaurant serves lunch and dinner.
Belle-Vue Grill – This restaurant only serves dinner. Open selected days.
The Show Kitchen – This restaurant serves breakfast, lunch and dinner. Open daily.
Sugar Box – This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
La Terrazza – This restaurant serves brunch, lunch and dinner. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately CNY 218 per person
- Airport shuttle service is offered for an extra charge of CNY 700 per vehicle (one-way)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for CNY 408 per day
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.
Policies
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
This property requires guests to wear swimming caps while in the pool.
Also known as
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen