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Grand Hyatt Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near The MixC Shopping Mall

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Photo gallery for Grand Hyatt Shenzhen

Outdoor pool, pool loungers
Miscellaneous
Exterior
Minibar, in-room safe, individually decorated, desk
2 bars/lounges
Experience luxury at Grand Hyatt Shenzhen, where shopping and relaxation blend seamlessly. Unwind with a spa treatment or yoga class, then enjoy a meal at one of the 5 on-site restaurants. With an outdoor pool and free self-parking, this hotel offers convenience alongside its great location near Luohu Port.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Spa
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 13 meeting rooms
  • Airport shuttle

Feel at home (6)

  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is €116
includes taxes & fees
2 Jun - 3 Jun

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Private bathroom
Hairdryer
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living room

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Private bathroom
Hairdryer
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Bed Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Private bathroom
Hairdryer
Bathrobes
Separate bath and shower
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Club Access

Minibar, in-room safe, individually decorated, desk

2 Twin Beds Club Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Private bathroom
Hairdryer
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed View

Minibar, in-room safe, individually decorated, desk

1 King Bed View

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Private bathroom
Hairdryer
Bathrobes
Separate bath and shower
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Beds View

Minibar, in-room safe, individually decorated, desk

Twin Beds View

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Private bathroom
Hairdryer
Bathrobes
Separate bath and shower
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom (with club access)

Apartment, 1 Bedroom (with club access) | Living area

Apartment, 1 Bedroom (with club access)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Club Access Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Bed Club Access Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Private bathroom
Hairdryer
Bathrobes
Separate bath and shower
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Club Access

Minibar, in-room safe, individually decorated, desk

1 King Bed Club Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Private bathroom
Hairdryer
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, individually decorated, desk

2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Private bathroom
Hairdryer
Bathrobes
Separate bath and shower
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed

1 King Bed

1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Private bathroom
Hairdryer
Bathrobes
Separate bath and shower
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Private bathroom
Hairdryer
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Chairman)

Minibar, in-room safe, individually decorated, desk

Suite (Chairman)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, individually decorated, desk

Apartment, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
2 bedrooms
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Presidential Suite

Minibar, in-room safe, individually decorated, desk

Presidential Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Lobby

Club Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Bed

Minibar, in-room safe, individually decorated, desk

1 King Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

Minibar, in-room safe, individually decorated, desk

Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Premier Suite

Minibar, in-room safe, individually decorated, desk

Premier Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room - Double Occupancy

Minibar, in-room safe, individually decorated, desk

Deluxe Room - Double Occupancy

  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Minibar, in-room safe, individually decorated, desk

Presidential Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Deluxe Room (Double Bed)

Minibar, in-room safe, individually decorated, desk

Family Deluxe Room (Double Bed)

  • Sleeps 2
  • 2 Queen Beds

View all photos for One king bed view

Minibar, in-room safe, individually decorated, desk

One king bed view

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club King Room

Minibar, in-room safe, individually decorated, desk

Club King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two twin beds view

Minibar, in-room safe, individually decorated, desk

Two twin beds view

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (2 Beds)

Minibar, in-room safe, individually decorated, desk

Family Room (2 Beds)

  • Sleeps 4
  • 4 Single Beds

View all photos for Club Family One-Bedroom Apartment

Minibar, in-room safe, individually decorated, desk

Club Family One-Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Minibar, in-room safe, individually decorated, desk

Family Suite

  • Sleeps 3
  • 2 Single Beds and 1 Queen Bed

View all photos for Cherry Maruko Deluxe Family Room

Minibar, in-room safe, individually decorated, desk

Cherry Maruko Deluxe Family Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite

Minibar, in-room safe, individually decorated, desk

Grand Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Friendly Deluxe Room

Minibar, in-room safe, individually decorated, desk

Family Friendly Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Executive Suite

Minibar, in-room safe, individually decorated, desk

Grand Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Room

Minibar, in-room safe, individually decorated, desk

Grand Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Friendly Deluxe Room

Minibar, in-room safe, individually decorated, desk

Family Friendly Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Club Deluxe Room

Minibar, in-room safe, individually decorated, desk

Grand Club Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultraman Family Suite

Minibar, in-room safe, individually decorated, desk

Ultraman Family Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Twin Bed

Minibar, in-room safe, individually decorated, desk

2 Twin Bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Family-friendly Family Room

Minibar, in-room safe, individually decorated, desk

Family-friendly Family Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Executive Suite · Living Grand

Minibar, in-room safe, individually decorated, desk

Grand Executive Suite · Living Grand

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite · Living Grand

Minibar, in-room safe, individually decorated, desk

Grand Suite · Living Grand

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Futian Shangri-La Shenzhen

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, 731 reviews
The price is €118
includes taxes & fees
8 Jun - 9 Jun
Futian Shangri-La Shenzhen
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About the area

Map
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000

What's nearby

  • The MixC Shopping Mall - 6 min walk - 0.6 km
  • Dongmen Pedestrian Street - 18 min walk - 1.6 km
  • Huaqiangbei - 2 min drive - 2.1 km
  • Luohu Port - 6 min drive - 1.8 km
  • Huanggang Border Crossing - 6 min drive - 6.2 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 37 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Shenzhen Station - 17 min walk
  • Hong Kong Lo Wu Station - 27 min walk
  • Ludancun Station - 6 min walk
  • Grand Theater Station - 10 min walk
  • Guomao Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪大食代美食广场 - ‬3 min walk
  • ‪翡翠拉面小笼包 - ‬3 min walk
  • ‪石名家 - ‬3 min walk
  • ‪鑫泰(京基百纳空间店) - ‬3 min walk
  • ‪舞茶道 - ‬5 min walk

About this property

Grand Hyatt Shenzhen

Grand Hyatt Shenzhen puts you a short five-minute drive from Huaqiangbei and Dongmen Pedestrian Street. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and China Lodge, one of 5 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a fitness centre. Public transportation is only a short walk: Ludancun Station is 6 minutes and Grand Theater Station is 10 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 471 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service

What to do

  • Yoga classes

Working away

  • Business centre
  • 13 meeting rooms
  • Conference space (29805 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 76
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

China Lodge – This restaurant serves lunch and dinner.
Belle-Vue Grill – This restaurant only serves dinner. Open selected days.
The Show Kitchen – This restaurant serves breakfast, lunch and dinner. Open daily.
Sugar Box – This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
La Terrazza – This restaurant serves brunch, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 218 per person
  • Airport shuttle service is offered for an extra charge of CNY 700 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 408 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires guests to wear swimming caps while in the pool.

Also known as

Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Grand Hyatt Shenzhen offer free cancellation for a full refund?

Yes, Grand Hyatt Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Shenzhen?

Yes, there's an outdoor pool.

Are pets allowed at Grand Hyatt Shenzhen?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Hyatt Shenzhen?

Yes, there's free self parking.

Is an airport shuttle service offered by Grand Hyatt Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 700 per vehicle one-way.

What are the check-in and check-out times at Grand Hyatt Shenzhen?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Grand Hyatt Shenzhen and nearby?

On-site recreation at Grand Hyatt Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Hyatt Shenzhen also has 2 bars and a steam room.

Are there restaurants at or near Grand Hyatt Shenzhen?

Yes, there are 5 on-site restaurants.

What's the area around Grand Hyatt Shenzhen like?

Grand Hyatt Shenzhen is a short 6-minute walk from Ludancun Station and 16 minutes' walk from Huaqiangbei.

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Grand Hyatt Shenzhen Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Shower
Breakfast

Reviews

10/10

Staff are very helpful, room in great condition and accessible location
4-night trip

8/10

The room is very good. TV is huge. The toilet has both bath top and rain forecast shower. Service is good too. Staff is very polite.
1-night trip

10/10

This is a very good spot to stay.
1-night trip

10/10

Great hotel. Quiet rooms huge breakfast. But the worse thing is their coffee. McDonald’s is the best.
2-night trip

10/10

Amazing property, had a wonderful 4 nights!
4-night trip

10/10

Great location (close to shopping malls) and friendly & helpful staff. Special thanks to Francis & Harry (Concierge) for their outstanding support.
2-night trip

10/10

Wonderful place and beautifully designed.
1-night trip

10/10

Great Hotel
1-night trip

10/10

The shopping center was great
1-night trip

8/10

Very nice stay here. Some noise during working hours from the building site nearby. Otherwise, all good.
2-night trip

10/10

Very goofd location, close to border and the hotel staff is very friendly and helpful
1-night trip

10/10

Great
3-night trip

10/10

The property is luxurious to my satisfaction for the price point. The staffs generally carry themselves professionally. I am appreciative for their effort to ship back the item I left in the room.

10/10

My wife and i were respected start to finish. Attentive staff
8-night trip

10/10

Good environment and good staffs
1-night trip

10/10

Hotel being well maintained. Really love the rooms and most of things about this hotel
2-night trip

8/10

This hotel is located in Luohu, the older part of SZ. But the location is fantastic as the hotel is just next to the malls and there are plenty of dining options. The room is spacious but abit dated. Upon check in, we found that the day curtains were torn with two holes which is not acceptable for a 5 star hotel. Had informed front desk during check out.
3-night trip

8/10

Checking in was sooo bad . I arrived at Grand Hyatt at 4pm n expected an instant check in but lo n behold , there was no room avail yet. There was no explanation either. Worse they could not even confirm when the room would be ready n also refused to upgrade me to another room .. I was told to return later n without any time frame . It took me 1/2 hour of badging them to get a room at 4.45pm. Looks like Grand Hyatt overbooked their rooms n made regular room clients suffer for it.,
2-night trip

10/10

We really liked the Grand Hyatt: the staff were super helpful and friendly, and went out of their way to accommodate us. The room was big, well designed, and quiet, and had a great view of the city. The fitness center was big and well-equipped, and the breakfast buffet was superb. a really excellent stay.
2-night trip

10/10

Good
2-night trip

10/10

Beautiful and perfect
3-night trip

10/10

Very good & comfortable room for sleep. Lounge’s foods are very good taste. Especially, breakfast is amazing .
2-night trip

8/10

I had other 5-stor hotel options in Shanzhen but I stick to Grand Hyatt for its amazing spa setting and its convenient location. I love it’s connected to a giant mall so I can just walk over for great dining options. It’s high end and quiet, though it is probably less grand than the other new 5-star hotels around. I highly recommend this place and will def stay here again and again- and you must see the spa and be wowed.
2-night trip

6/10

The hotel is fine, staff is warm and welcome but the room had a strange smell. It is not the Grand Hyatt Hong Kong but all fine
1-night trip

10/10

good
2-night trip