Grand Hyatt Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near The MixC Shopping Mall

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Grand Hyatt Shenzhen

Photo gallery for Grand Hyatt Shenzhen

Outdoor pool, pool loungers
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Body treatments, hydrotherapy, aromatherapy, body wraps, body scrubs

Overview of Grand Hyatt Shenzhen



Property highlights

  • Pool
  • Airport transfer
  • Spa
  • Air conditioning
  • Laundry facilities
  • Free WiFi
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 13 meeting rooms
  • Airport shuttle
Feel at home
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

Premier Suite

  • 130 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed Deluxe

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

2 Twin Beds Club Access

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

1 King Bed View

  • Sleeps 3
  • 1 King Bed

Twin Beds View

  • Sleeps 3
  • 2 Single Beds

Apartment, 1 Bedroom

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed Club Access Deluxe

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed Club Access

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

2 Twin Beds

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Luohu
  • Dongmen Pedestrian Street - 2 min drive
  • Huaqiangbei - 2 min drive
  • Luohu Port - 2 min drive
  • Shenzhen Convention and Exhibition Center - 6 min drive
  • Huanggang Border Crossing - 7 min drive
  • Happy Coast - 9 min drive
  • Window of the World - 11 min drive
  • Tai Po Old Market - 16 min drive
  • Shenzhen Safari Park - 15 min drive

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 35 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Shenzhen Station - 17 min walk
  • Hong Kong Lo Wu Station - 27 min walk
  • Ludancun Station - 6 min walk
  • Grand Theater Station - 10 min walk
  • Guomao Station - 10 min walk
  • Airport shuttle (surcharge)


  • Din Tai Fung - 5 min walk
  • 印度宫庭美食 - 3 min drive
  • 肯德基 - 10 min walk
  • 唐宫海鲜舫 - 8 min walk
  • 陕面居 - 2 min walk

About this property

Grand Hyatt Shenzhen

Grand Hyatt Shenzhen offers an airport shuttle (available 24 hours) for CNY 700 per vehicle one-way. Guests can visit the spa to be pampered with massages, body wraps or facials, and China Lodge, one of 5 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a fitness centre. The property is only a short walk to public transportation: Ludancun Station is 6 minutes and Grand Theater Station is 10 minutes.


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 471 rooms
  • Arranged over 38 floors


  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free on-site self-parking


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service

What to do

  • Yoga classes

Working away

  • Business centre
  • 13 meeting rooms
  • Conference space (29805 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Romance packages


  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Massage/treatment rooms
  • Steam room


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features


Guests can pamper themselves with a trip to the on-site spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.


China Lodge – This restaurant serves lunch and dinner.
Belle-Vue Grill – This restaurant only serves dinner. Open selected days.
The Show Kitchen – This restaurant serves breakfast, lunch and dinner. Open daily.
Sugar Box – This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
La Terrazza – This restaurant serves brunch, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 218 per person
  • Airport shuttle service is offered for an extra charge of CNY 700 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 408 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.


Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
This property requires guests to wear swimming caps while in the pool.

Also known as

Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Grand Hyatt Shenzhen offer free cancellation for a full refund?
Yes, Grand Hyatt Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Shenzhen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Shenzhen?
Yes, there's an outdoor pool.
Are pets allowed at Grand Hyatt Shenzhen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hyatt Shenzhen?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Hyatt Shenzhen?
Yes, an airport shuttle is available. The charge is CNY 700 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Shenzhen?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Grand Hyatt Shenzhen and nearby?
On-site recreation at Grand Hyatt Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Hyatt Shenzhen also has 2 bars and a steam room.
Are there restaurants at or near Grand Hyatt Shenzhen?
Yes, there are 5 on-site restaurants.
What's the area around Grand Hyatt Shenzhen like?
Grand Hyatt Shenzhen is a short 6-minute walk from Ludancun Station and 9 minutes' walk from The MixC Shopping Mall.