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Vienna House by Wyndham Andel's Cracow

Photo gallery for Vienna House by Wyndham Andel's Cracow

Exterior
Terrace/patio
Point of interest
TV, pay films
Reception

Overview of Vienna House by Wyndham Andel's Cracow

VIP Access

Vienna House by Wyndham Andel's Cracow

4.0 star property
4-star hotel with restaurant, near Kraków Barbican
9.4 out of 10 Exceptional
9.4/10 Exceptional

1,000 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Self parking
  • Room service
  • Spa services
  • Conference centre
  • Business centre
  • 6 meeting rooms
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Laundry facilities

Room options

About this area

What's nearby

  • In Kraków City Centre
  • Main Market Square - 12 min walk
  • Royal Road - 1 min drive
  • Oskar Schindler Factory - 5 min drive
  • Wawel Castle - 7 min drive
  • Wieliczka Salt Mine - 15 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 25 min drive
  • Kraków Łobzów Station - 10 min drive
  • Kraków Główny Station - 11 min walk
  • Wieliczka Station - 13 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Chimney Cake Bakery - 2 min walk
  • Kocia Kawiarnia Kociarnia - 1 min walk
  • Restauracja Polonia - 2 min walk
  • Bobo Cafe - 2 min walk
  • Winestone - 2 min walk
Map

About this property

Vienna House by Wyndham Andel's Cracow

Vienna House by Wyndham Andel's Cracow puts you within a 10-minute drive of Main Market Square and offers an airport shuttle (available 24 hours) for PLN 150 per vehicle. Guests can indulge in massages and enjoy Californian cuisine at Restauracja Mevericks, which is open for breakfast and dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this upmarket hotel. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 159 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 22 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Covered on-site self-parking (PLN 100 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle within 100 metres*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Scooter/moped hire nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4736 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Shopping centre on-site
  • Spa services
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Deep-pile carpet in room

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Restauracja Mevericks – This theme restaurant specialises in Californian cuisine and serves breakfast and dinner.
Bar Smok – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 75 for adults and PLN 75 for children
  • Airport shuttle service is offered for an extra charge of PLN 150 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for PLN 120.0 per day
  • Rollaway beds are available for PLN 120.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 90 per accommodation, per day

Parking

  • Covered self-parking costs PLN 100 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

andel's Vienna House Cracow
Andels Hotel Krakow
Andels Krakow
andel's by Vienna House Cracow
Vienna House Andel's Cracow
Vienna House by Wyndham Andel's Cracow Hotel
Vienna House by Wyndham Andel's Cracow Kraków
Vienna House by Wyndham Andel's Cracow Hotel Kraków

Frequently asked questions

Does Vienna House by Wyndham Andel's Cracow offer free cancellation for a full refund?
Yes, Vienna House by Wyndham Andel's Cracow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Vienna House by Wyndham Andel's Cracow?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Vienna House by Wyndham Andel's Cracow?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 22 lb per pet. There's a charge of PLN 90 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Vienna House by Wyndham Andel's Cracow?
Yes. Self-parking costs PLN 100 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Vienna House by Wyndham Andel's Cracow?
Yes, an airport shuttle is available. The charge is PLN 150 per vehicle one-way.
What are the check-in and check-out times at Vienna House by Wyndham Andel's Cracow?
You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Vienna House by Wyndham Andel's Cracow and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a sauna and a fitness centre.
Are there restaurants at or near Vienna House by Wyndham Andel's Cracow?
Yes, Restauracja Mevericks offers Californian cuisine.
What's the area around Vienna House by Wyndham Andel's Cracow like?
Vienna House by Wyndham Andel's Cracow is in Kraków City Centre, a short 12-minute walk from Main Market Square and 3 minutes' walk from Florianska Street. Travellers say that this hotel is in a good location.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Michal
Satisfying stay in a comfortable and clean hotel
Michal, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The location is perfect and the servis.I stay there every time I visit Cracow.
HALINA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location is excellent. Near main train station, next to huge shopping mall, and short walk to old town square.
Stephen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Krakow 2023
Hotel was great, good location, very friendly staff would not hesitste to stay again.... the only issue rooms are sometimes cleaned quite late
natalie, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Weekend break
Cleanliness overall was good although on the first morning left the bag out for reward (no cleaning option) bag still on door - towels had been replaced - dirty cups still there, bed unmade - no reward 😞. Staff were helpful, breakfast was good - hotel in good location - overall a good experience & would stay again
Lisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Krakiw 2023
Great hotel. Staff very efficient and welcoming. I would highly recommend a stay here.
Susan, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel to stay in and the staff were so helpful. We had 7 rooms booked and turned up early but they managed to get us all early check in and located next to each other. Location is excelled with everything In walking distance
Liam, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

nurit, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
The room was really clean in general but the was a really bad smell coming from the toilet and the corkscrew was rusty and smelled really bad as well. But pretty much everything besides this was extremely clean.
1-night business trip
Verified Hotels.com guest review