Experience the charm of Kraków at Vienna House by Wyndham Andel's Cracow, a luxurious retreat near St. Mary's Basilica and Main Market Square. Unwind with dry cleaning/laundry services, stay active at the gym, or relax in the sauna - guests rave about the helpful staff.
VIP Access
Reviews
Loved by guests
9.4 out of 10, Loved by guests
Top-rated by travellersTop-rated by travellers
Popular amenities
Spa
Airport transfer
Pet-friendly
Parking available
Free Wi-Fi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
Sauna
Free use of bicycles
Self parking
Room service
Spa services
Conference centre
Business centre
6 meeting rooms
For families (6)
Children stay free
Cots/infant beds (surcharge)
Connecting/adjoining rooms available
Television
Terrace
Daily housekeeping
The current price is €115
€115
includes taxes & fees
17 May - 18 May
Why we love this property
Work, play, succeed
Located in the city centre, this hotel offers meeting rooms and business amenities. After work, guests can enjoy the spa, sauna, and bar.
Californian cuisine magic
Experience Californian cuisine at this hotel's restaurant with locally-sourced ingredients. The buffet breakfast includes vegetarian and vegan options.
Vienna House by Wyndham Andel's Cracow offers a great location, putting you within a short 10-minute walk of Main Market Square and Kraków Barbican. Guests can indulge in massages and enjoy Californian cuisine at Restaurant Mavericks, which is open for breakfast and dinner. Other features include a bar/lounge, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
159 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 10 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
On-site parking only available on request
Covered on-site self-parking (PLN 120 per day)
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Off-site
Area shuttle within 100 metres*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Scooter/moped hire nearby
Working away
Business centre
6 meeting rooms
Computer station
Conference centre (4736 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Free bike hire
Bike storage
Facilities
Safe-deposit box at front desk
Terrace
Fitness centre
Shopping centre on-site
Bike parking
Spa services
Sauna
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 300
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Deep-pile carpet in room
Room amenities
Be entertained
Television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Restaurant Mavericks – This theme restaurant specialises in Californian cuisine and serves breakfast and dinner.
Bar Smok – On-site bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 90 for adults and PLN 90 for children
Airport shuttle service is offered for an extra charge of PLN 150 per vehicle (one-way. Maximum occupancy 3)
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for PLN 250.0 per day
Rollaway beds are available for PLN 250.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 100 per accommodation, per day
Parking
Covered self-parking costs PLN 120 per day
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses wind energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
andel's Vienna House Cracow
Andels Hotel Krakow
Andels Krakow
andel's by Vienna House Cracow
Vienna House Andel's Cracow
Vienna House by Wyndham Andel's Cracow Hotel
Vienna House by Wyndham Andel's Cracow Kraków
Vienna House by Wyndham Andel's Cracow Hotel Kraków
Frequently asked questions
Does Vienna House by Wyndham Andel's Cracow offer free cancellation for a full refund?
Yes, Vienna House by Wyndham Andel's Cracow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Vienna House by Wyndham Andel's Cracow?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of PLN 100 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Vienna House by Wyndham Andel's Cracow?
Yes. Self-parking costs PLN 120 per day. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Vienna House by Wyndham Andel's Cracow?
Yes, an airport shuttle is available. The charge is PLN 150 per vehicle one-way.
What are the check-in and check-out times at Vienna House by Wyndham Andel's Cracow?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Vienna House by Wyndham Andel's Cracow and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a sauna and a fitness centre.
Are there restaurants at or near Vienna House by Wyndham Andel's Cracow?
What's the area around Vienna House by Wyndham Andel's Cracow like?
Vienna House by Wyndham Andel's Cracow is in Kraków City Centre, a short 9-minute walk from Main Market Square and 3 minutes' walk from Planty Park. Travellers say that the area is walkable and good for shopping.
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Reviews
Vienna House by Wyndham Andel's Cracow Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as great, tasty, and with a good selection of options. (33 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Breakfast
Train station
Old town
Square
Food
Shopping malls
Bathroom
Reviews
Verified
10/10 Exceptional
9 Mar 2026
Great hotel and location. Lovely room, great bed and good breakfast. Definitely stay again.
Chris
Chris, 4-night trip
Verified
10/10 Exceptional
22 Apr 2026
Very comfortable hotel, clean and tastefully decorated. Good buffet breakfast and very convenient for central Krakow. Just be careful not to trip over the stone threshold at the door of the room! We have stayed here several times and would be happy to do so again.
David
David, 2-night trip
Verified
10/10 Exceptional
8 Mar 2026
Clean room, kind staff, we had everything we needed.
Annette
Annette, 7-night trip
Verified
10/10 Exceptional
2 Mar 2026
Beautiful hotel, nice and clean and in great location. The staff are very helpful and Breakfast was nice too. Def I would recommend
Joir
Joir, 3-night trip
Verified
10/10 Exceptional
4 Jan 2026
Excellent location, good quality price and clean rooms
Alba
Alba, 4-night trip
Verified
10/10 Exceptional
2 Jan 2026
Staff very good, amazing breakfast
Jesús
Jesús, 2-night trip
Verified
10/10 Exceptional
8 Feb 2026
Clean room. Great location. Friendly staff!
Abigail
Abigail, 2-night trip
Verified
10/10 Exceptional
8 Mar 2026
Lovely hotel well situated for the main railway station and the sights of Krakow. Hotel is modern and well kept. Breakfast was typical of european mainland breakfasts. A few hot options and plenty continental style choice. Perfectly adequate and decent quality.
We would definitely stay here again if we return to the city in the future.
Graeme
Graeme, 3-night trip
Verified
10/10 Exceptional
2 Feb 2026
Great location next door to the train station & shipping mall.
Clean and modern rooms.
Friendly staff.
Nice bar in the hotel open till late every night.
Would stay again.
Fanos
Fanos, 2-night trip
Verified
10/10 Exceptional
4 Feb 2026
Clean and warm
Callum
Callum, 3-night trip
Verified
10/10 Exceptional
15 Jan 2026
Second time staying and is now my go to hotel when visiting beautiful Krakow. The staff are beyond kind and helpful and are really what makes this hotel what it is. Fantastic location! Faultless
Iona
Iona, 4-night trip
Verified
10/10 Exceptional
19 Jan 2026
Lovely hotel easy to get to from airport & very central to getting round krakow .Room was lovely very clean with everything you needed .Had a lovely meal via room service on first night & very good price .Was very quiet to although was very central .Another plus was the superb shopping centre literally 100 yards away .Would highly recommend thank you
graham
graham, 3-night trip
Verified
10/10 Exceptional
16 Dec 2025
Great location near the station. Adjacent to a shopping centre and short walk to the old town. Clean and comfortable room. Great bar with friendly and helpful staff. Great buffet breakfast which lots of choice.
Joyce
Joyce, 2-night trip
Verified
10/10 Exceptional
17 Jan 2026
Breakfast was fresh and kept topped up, really tasty. Staff were friendly. Everything was clean. Great location walkable to the Old Town. Individual duvet covers on the double bed.
Jessica
Jessica, 2-night trip
Verified
8/10 Very good
18 Jan 2026
Friendly staff. Quick check in.
The room was clean, had a kettle and free tea/coffee.
The bath room was a good size with a bath which was nice.
Could have done with some drawers.
Breakfast was tasty with a good selection.
Roy
Roy, 4-night trip
Verified
8/10 Very good
14 Dec 2025
Beautiful hotel in a great location, rooms are amazing, big bathroom ,Loved the bar but prices are what let it down ,far too expensive.
a
a, 4-night trip
Verified
10/10 Exceptional
19 Oct 2025
The staff were excellent Espically the reception staff who helped me in many ways to find places
ALICE
ALICE, 5-night trip
Verified
10/10 Exceptional
18 Nov 2024
Great location and great hotel.
Mike
Mike, 2-night trip
Verified
8/10 Very good
5 Oct 2025
Staff was very helpful. Breakfast - very good.
Magdalena
Magdalena, 1-night trip
Verified
10/10 Exceptional
19 Oct 2025
Stay here
I always stay here individually or with groups when in Krakow. Location is perfect for short talk to old town and all the sites or to the tram to other districts. Amazing staff, outstanding breakfast. Clean and comfortable.
Christopher
Christopher, 1-night trip
Verified
8/10 Very good
26 Oct 2025
Lovely hotel in a really handy location, close to the station and shopping centre, and a short walk to the historic centre.
Breakfast was great - good variety of quality food and attentive and friendly staff.
Went to the bar on a couple of occasions but found the range of drinks (especially wine) and service a little disappointing.
Overall a great hotel in a great location.
Anthony
Anthony, 3-night trip
Verified
10/10 Exceptional
16 Jun 2024
Helpful staff, great location & will stay again.
Dorota
Dorota, 7-night trip
Verified
10/10 Exceptional
2 Jan 2026
My wife and I have passed on may visits to Krakow and stayed a few nights for our Christmas visit. Vienna House is a grea, modern hotel situated beside the main station and Galeria Krakowska with all transport stops directly outside, an ideal location! Krakow stare Miasto is only a 10 minute walk away. There is everything you need within walking distance. The rooms are very well equipped and cosy with everything you need including a fantastic shower. The restaurant has a great selection and staff are friendly. Highly recommended!
Justyna
Justyna, 2-night trip
Verified
10/10 Exceptional
25 Oct 2024
This hotel was absolutely wonderful, fabulous location, clean, modern, wonderful amenities and excellent staff/service
Krystyna
Krystyna, 4-night trip
Verified
10/10 Exceptional
26 Mar 2025
Excellent hotel for main square, amazing room with no issues. Will definitely stay again