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Shangri-La Le Touessrok, Mauritius

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Exterior
Private beach, white sand, free beach shuttle, beach cabanas
Private beach, white sand, free beach shuttle, beach cabanas
Private beach, white sand, free beach shuttle, beach cabanas
2 outdoor pools, pool umbrellas, pool loungers

Overview of Shangri-La Le Touessrok, Mauritius

Shangri-La Le Touessrok, Mauritius

5.0 star property
Beachfront hotel in Trou d'Eau Douce with spa, free beach shuttle

9.2/10 Superb

319 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Trou D'Eau Douce, Trou d'Eau Douce

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 36 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • La Chaumière Masala Restaurant - 13 min walk
  • La Pizza De L'est - 3 min drive
  • Chez Tino - 4 min drive
  • La Case Poisson - 4 min drive
  • Le Cafe Des Arts - 4 min drive

About this property

Shangri-La Le Touessrok, Mauritius

Shangri-La Le Touessrok, Mauritius offers a private beach where you can enjoy cabanas, beach umbrellas and beach massages, plus you'll have access to on-site snorkelling, parasailing and windsurfing. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Republik restaurant, one of 5 restaurants, offers a beachfront location and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 beach bars, a free kid's club and a poolside bar. Fellow travellers like the pool and helpful staff.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 5 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle*

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 5 restaurants
  • 2 beach bars
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Cabinet locks
  • Pool gate

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Archery
  • Golfing
  • Mountain biking
  • Helicopter/aeroplane tours
  • Kayaking
  • Sailing
  • Snorkelling
  • Surfing lessons
  • Windsurfing
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Ping pong
  • Fishing
  • Ecotours nearby
  • Horse riding nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre (1324 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 1978
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness centre
  • 18 holes of golf
  • Golf driving range on site
  • 2 outdoor pools
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Hot tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Chi, The Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Republik restaurant – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Kushi – Overlooking the ocean, this fine-dining restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.
Safran – This poolside fine-dining restaurant specialises in Indian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
Le Bazar – This poolside buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. A children's menu is available. Open daily.
Ilot Mangénie Beach Club – This beachfront seafood restaurant specialises in seafood and only serves lunch. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: EUR 180
  • Christmas Eve (24 December) gala dinner per child: EUR 90 (from 6 to 11 years old)
  • New Year's Eve (31 December) gala dinner per adult: EUR 375
  • New Year's Eve (31 December) gala dinner per child: EUR 188 (from 6 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • TV service is available for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 5 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La's Touessrok Resort Trou d'Eau Douce
Shangri-La's Touessrok Resort
Shangri-La's Touessrok Trou d'Eau Douce
Shangri-La's Touessrok
Shangri La's Le Touessrok Resort Spa
Shangri-La Le Touessrok, Mauritius Hotel
Shangri-La Le Touessrok, Mauritius Trou d'Eau Douce
Shangri-La Le Touessrok, Mauritius Hotel Trou d'Eau Douce

Frequently asked questions

Does Shangri-La Le Touessrok, Mauritius offer free cancellation for a full refund?
Yes, Shangri-La Le Touessrok, Mauritius does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shangri-La Le Touessrok, Mauritius?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Le Touessrok, Mauritius?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Shangri-La Le Touessrok, Mauritius?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Le Touessrok, Mauritius?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Shangri-La Le Touessrok, Mauritius?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Shangri-La Le Touessrok, Mauritius?
You can check in from 2 PM - 5 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La Le Touessrok, Mauritius and nearby?
Have fun with on-site activities such as kayaking, mountain biking and parasailing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , helicopter/aeroplane tours and pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Shangri-La Le Touessrok, Mauritius also has 2 beach bars, a private beach and a 24-hour fitness centre, as well as a sauna, an arcade and a picnic area.
Are there restaurants at or near Shangri-La Le Touessrok, Mauritius?
Yes, there are 5 on-site restaurants, featuring beachfront dining, seafood and ocean views. Nearby restaurants include La Chaumière Masala Restaurant (13-min walk), Green Island Beach Restaurant (2.2 mi) and Indigo (5.5 mi).
Does Shangri-La Le Touessrok, Mauritius have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Shangri-La Le Touessrok, Mauritius have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Shangri-La Le Touessrok, Mauritius like?
Shangri-La Le Touessrok, Mauritius is a short 12-minute walk from Blue Bay Beach and 17 minutes' walk from Le Touessrok Beach.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Just Perfect!
Excellent from beginning to end. The hotel staff are very helpful, the hotels has two islands which are very easily accessible with boats leaving the jetty every 20 mins. the sea is very clean around the hotel and the food is delicious. the experience was superb!
Louisa ann, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hole property was amazing and the staff were really nice to us. Best resort we have ever stayed.
Mila, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay
What a wonderful stay! The hotel is gorgeous, staff permanently available and the service excellent. Looking forward to coming back
Clara, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me and my partner had a wonderful time, the staff were very attentive and respectful. Words would not be enough for the views and the level of service given, you would need to go there and experience it your self. Big thanks to Prince, Rakesh, Deepak of resort. 5 star in every category!!!
Sandeep Raghuvirsinh, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

May, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Annaruby, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff are so genuinely caring. The property was stunning and all the staff couldnt do enough for you. I would like to give a special mention to Prince, Deepak, housekeeping team and gentleman who organises water sports. They all made our stay even more incredible. The breaks service was amazing and the whole property is stunning.
Navkiran Kaur, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed at Shangri-La Le Touessrok for the first 3 days of our honeymoon. This resort exceeded our expectations on every level. The staff was INCREDIBLE and made us feel like royalty. They bent over backwards to give us the most welcoming and enjoyable visit. We purchased the honeymoon package, which included a breakfast on the beach (was fabulous), foot massage, bottle of sparkling wine, and flowers/balloons. They even went above and beyond with that. They surprised us with a delicious cake to accompany the sparkling wine and had our room completely decorated when we returned from dinner on our anniversary night (we were honeymooning 2 years late due to Covid). The spa treatment was wonderful - much nicer than expected for being part of a package purchase. We spent an afternoon at the private island, to which they provide transportation, which was something we didn't know about until we got there. (Would recommend it!). We got to know the staff on a first name basis, and I honestly have never experienced the level of hospitality and kindness as we did at Shangri-La. I have zero complaints and would absolutely return to this property if we ever return to Mauritius.
Kym, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mateusz, 7-night trip
Verified Expedia guest review

2/10 Poor

Not as expected! Photos of the room and Hotel being showing are not match with reality!
Abdulwahab, 2-night family trip
Verified Expedia guest review