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All properties in Shenzhen, Guangdong, China

Four Seasons Hotel Shenzhen

Luxury hotel with outdoor pool, connected to the convention center, near Coco Park

  • Free WiFi and free parking
From
€180

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Indoor/Outdoor Pool
  • Pool
Pool. Image 1 of 69.
1 / 69Pool
9.2.Superb.
  • very pleasant and helpful stuff, will stay there again

    Mar 12, 2019

  • It’s a lovely hotel with excellent service

    Apr 11, 2021

See all 226 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Dining options
Shopping
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 266 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour health club

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Futian
  • Coco Park - 7 min walk
  • Shenzhen Convention and Exhibition Center - 21 min walk
  • Huaqiangbei - 30 min walk
  • Happy Coast - 33 min walk
  • Huanggang Border Crossing - 44 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Ambassador Suite with king bed
  • Ambassador Suite with 1 king bed & 2 Double beds
  • Deluxe Room, 2 Double Beds
  • Deluxe Suite with two double beds
  • Deluxe Suite with king bed
  • Four Seasons Room, 1 King Bed
  • Executive Suite, 2 Double Beds
  • Executive Suite, 1 King Bed
  • Premier Room, 2 Double Beds
  • Premier Room, 1 King Bed
  • Club Room, 2 Double Beds
  • Club Room, 1 King Bed
  • Four Seasons Room, 2 Double Beds
  • Presidential Suite
  • Club Grand Room, 1 King Bed
  • Grand Four Seasons Room, 1 King Bed
  • Grand Four Seasons Room, 2 Double Beds

Location

  • In Futian
  • Coco Park - 7 min walk
  • Shenzhen Convention and Exhibition Center - 21 min walk

What’s around

Landmarks

  • In Futian
  • Coco Park - 7 min walk
  • Shenzhen Convention and Exhibition Center - 21 min walk
  • Huaqiangbei - 30 min walk
  • Happy Coast - 33 min walk
  • Huanggang Border Crossing - 44 min walk
  • Shenzhen City Hall - 17 min walk
  • Shenzhen Industrial Exhibition Hall - 18 min walk
  • Shenzhen Library - 19 min walk
  • Lianhua Mountain Park - 21 min walk
  • Shenzhen Civic Center - 21 min walk

Getting around

  • Shenzhen Intl. Airport (SZX) - 22 min drive
  • Hong Kong International Airport (HKG) - 57 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 6 min drive
  • Shenzhen North Railway Station - 10 min drive
  • Futian Station - 4 min walk
  • Shopping Park Station - 5 min walk
  • Shenzhen Convention and Exhibition Center Station - 5 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 266 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Indoor pool
  • Outdoor pool
  • Spa tub
  • Steam room
  • Golfing nearby
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Working away

  • Business center
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • Korean

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

FOO - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Zhou Yue Xuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available.

Small print

Also known as

  • Four Seasons Hotel Shenzhen
  • Four Seasons Shenzhen
  • Shenzhen Four Seasons Hotel
  • Four Seasons Shenzhen Shenzhen
  • Four Seasons Hotel Shenzhen Hotel
  • Four Seasons Hotel Shenzhen Shenzhen
  • Four Seasons Hotel Shenzhen Hotel Shenzhen

Optional extras

Buffet breakfast is offered for an extra charge of CNY 207 for adults and CNY 104 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one-way)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Four Seasons Hotel Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Baia Burger Concept (5-min walk), Shark (5-min walk), and Coyote's Mexican Cantina (6-min walk).
  • Yes, an airport shuttle is available. The charge is CNY 800 per vehicle one-way.
  • Four Seasons Hotel Shenzhen has an outdoor pool and a 24-hour health club, as well as a sauna and a garden.
9.2.Superb.
  • 8.0.Very Good

    The service at check in desk are not super friendly and pleasant

    2 night trip, Oct 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely place and service

    Incredible stay! Huge, fancy and comfy room! Service was great, I mentioned this is a birthday celebration in my booking and the hotel provided a birthday cake and simple decoration. We also tried their breakfast buffet, food and enivrement were very good. The only thing is the venetian blinds in bathroom and coffee machine were a bit dusty, otherwise the overall experience was fantastic and we'll come back again!

    Lok Yi Creamy, 1 night trip, Jan 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excellent service and comfortable clean rooms in C

    Kim Boon Jeffrey, 3 night family trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    overall staying experience was great. The customer service was great. Thanks for taking care of me.

    Ted, 6 night business trip, Oct 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A 5 stars experience

    Me and my wife was on a business trip, and I searched for hotel which is near the Shenzhen Convention & Exhibition Center. Well, the hotel is just across the road from the entrance. Also, the hotel is near (5 minutes walking distance) to so many malls and shopping centers, and not far from the subway. The hotel is very beautiful, the staff are very kind and polite, and the service was great. Really 5 stars hotel. I ordered the Premier room, but unfortunately the view from the room was the west side, so you just see a very large building in front of you (which lights blinks at night, so you have to keep the curtains closed at night). So, don't forget to ask the city view on the east side and the terraces. We had fresh fruits on the second night, and they even gave us 2 bathrobes with our names on it. Check out is at 12:00 , but they can save your luggage after that. The reception, terraces, and breakfast are on the 6th floor. Please note that in Hotels.com Google map – the hotel is marked on the wrong place (Fuhua 1st road). Far away from its real location (Fuhua 3rd road). In the bathroom you have bathrobes, man and woman combs, shampoo, shower gel, conditioner, makeup mirror, both tab and shower, small tv in the mirror, shaving kit, toothbrushes kit, q-tips and body cream – all fresh every day. The tv has a lot of channels, but it's not smart tv, so no Netflix and stuff. When connected to the hotels wifi – there is no access to Google apps.

    GUY, 5 night business trip, Oct 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Booked a smoking room one month in advance, however I need to wait for one and a half hour to get the room, it's totally unbelievable to happen at a 6 stars hotel. What a pity, I'm not recommending for my colleagues in the future.

    Chung Mau, 1 night business trip, Oct 25, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Some hardware problem.

    The shower drain was partially clogged. It took two requests on two consecutive days to get it fixed.

    John, 1 night trip, Oct 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Two nights stay in Shenzhen

    Yes, I was indeed impressed with the service , the location, and the room. They even went to the extend of providing a cleaning cloth for my reading glasses, very very impressed with the service. Will be staying there again.

    2 night trip, Sep 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was really amazing onto their service and high level of privacy (except the front desk on ground level), we would really love to come again

    KA WAI, 1 night trip with friends, Sep 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Kay, Henry, Eve and John made my day, they are such a great staff. An asset for his compay.

    R.Ferreira, 3 night business trip, Sep 5, 2019

    Verified Expedia guest review

See all 226 reviews