Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

Wyndham Grand Shenzhen

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
2009 Caitian Road, Futian District, Shenzhen, Guangdong, 518033, China

Luxury hotel with indoor pool, connected to the convention center, near Shenzhen Convention and Exhibition Center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • English was good here and great food and rooms. Great views and close to 2 malls and tons…Jan 24, 2020
  • Very close to subway Station n restaurants aroundJan 13, 2020

Wyndham Grand Shenzhen

from €99
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Smoking
  • Superior Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Twin Beds, Smoking
  • Deluxe Suite, 1 King Bed, Smoking
  • Superior Room, 2 Twin Beds, Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking (Upper Floor)
  • Executive Room, 1 King Bed, Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 King Bed, Smoking, City View
  • Presidential Suite, 1 King Bed, Non Smoking
  • Room, 1 Twin Bed, Accessible, Smoking

What’s around Wyndham Grand Shenzhen

Landmarks

  • In Futian
  • Shenzhen Convention and Exhibition Center - 11 min walk
  • Huaqiangbei - 19 min walk
  • Huanggang Border Crossing - 22 min walk
  • Coco Park - 23 min walk
  • Happy Coast - 45 min walk
  • Shenzhen Central Park - 18 min walk
  • Huanggang Port - 21 min walk

Getting around

  • Shenzhen Intl. Airport (SZX) - 39 min drive
  • Hong Kong Intl. Airport (HKG) - 51 min drive
  • Hong Kong Lok Ma Chau Station - 29 min walk
  • Shenzhen Station - 6 min drive
  • Hong Kong Sheung Shui Station - 11 min drive
  • Gangxia Station - 12 min walk
  • Gangxia North Station - 19 min walk
  • Shenzhen Convention and Exhibition Center Station - 22 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 273 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station shuttle *

Parking

  • Free self parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Health club
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6028
  • Conference space size (meters) - 560
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Grank Wok - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Vintage - This lobby lounge overlooks the garden. Open daily.

Grand Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

滩五乡 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Wyndham Grand Shenzhen’s small print

Also known as

  • Wyndham Grand Shenzhen Hotel
  • Wyndham Grand Shenzhen
  • Wyndham Grand Shenzhen Hotel
  • Wyndham Grand Shenzhen Shenzhen
  • Wyndham Grand Shenzhen Hotel Shenzhen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 120 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Wyndham Grand Shenzhen

  • Does Wyndham Grand Shenzhen offer free cancellation for a full refund?
    Yes, Wyndham Grand Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Wyndham Grand Shenzhen?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Wyndham Grand Shenzhen?
    Yes, there's free self parking.
  • Is there a pool at Wyndham Grand Shenzhen?
    Yes, there's an indoor pool.
  • Are pets allowed at Wyndham Grand Shenzhen?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Wyndham Grand Shenzhen?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Wyndham Grand Shenzhen?
    Yes, there are 4 onsite restaurants. Nearby restaurants include xi'an (2 mi), Green Tea Restaurant (2.1 mi), and Soho (2.4 mi).

Recent reviews

Fabulous 8.8 From 309 reviews

Very Good 8.0
It is a nice hotel with friendly staff
Very good breakfast buffet. The cooks must be very good. I found many dishes were all very well prepared. The rooms are comfortable. Low points are: hotel’s Wifi was exceedingly poor. The regular telephone in the room is also very poor quality: very noisy with static noise that I can’t call housekeeping. By the way, subway construction is on going while we stayed, but no noise pollution. Only in and out of the hotel could be messy. Rooms are nice and comfortable.
Peichuen, us4 night trip
Exceptional 10.0
Thanks William for the free upgrade, will choose to stay here again.
kin woon, hk1 night family trip
Exceptional 10.0
great staff and customer relations executive Hassam was most helpful.
frederic, us1 night business trip
Exceptional 10.0
Nice hotel with cigar bar.
Great hotel near the convention center, just 2 blocks walking distance.
Nick, us5 night business trip
Exceptional 10.0
Excellent service, Kate at check in was very helpful. This was my third time staying here and their professionalism is very consistent. Everything is very clean, including the gym.
Gregory, us2 night trip
Very Good 8.0
Very good
us4 night family trip
Exceptional 10.0
Great hotel! Especially thanks to Yolanda Yang who provides professional service in front desk. Will be back again.
hk1 night romance trip
Very Good 8.0
Lobby reception staff were stubborn and not very welcoming. But the condition of this hotel in overall is good.
us2 night business trip
Very Good 8.0
Good Chinese restaurant. Near front door under construction. Lobby overstated in picture. But room is fine. Location is convenience.
Win, hk1 night family trip
Exceptional 10.0
Amazing stay at Wyndham Grand Shenzhen!
I stayed at Wyndham Grand for 3 days and 2 nights as a solo traveler to attend an expo at the Shenzhen Convention and Exhibition Center. The quality of service (front desk, concierge and housekeeping) was 5 star. My corner room was luxurious, large, impeccably clean, and with a stunning view of the city. There were staff who spoke english. The only downside is the Convention Center's entrance is a 15-20 min walk away -- there are other hotels that are much closer to the venue. But you could also just take a taxi going there. I always just stopped at Intown Mall for coffee or a snack. The distance isn't a big deal, and the path was generally safe. Anyway despite the long walk to and from the Convention Center, I loved everything about this hotel and would stay here again on my next visit!
ph2 night business trip

Wyndham Grand Shenzhen

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