DoubleTree by Hilton Edmonton Downtown

Photo gallery for DoubleTree by Hilton Edmonton Downtown

Primary image
Indoor spa tub
Indoor spa tub
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of DoubleTree by Hilton Edmonton Downtown

DoubleTree by Hilton Edmonton Downtown

4.0 star property
4-star hotel with restaurant, near Edmonton Convention Centre

8.0/10 Very good

359 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
9576 Jasper Avenue NW, Edmonton, AB, T5H4H7
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Fitness centre
  • Self parking
  • Spa tub
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Cable/satellite TV service
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In North Central Edmonton
  • Edmonton Convention Centre - 6 min walk
  • Edmonton City Centre - 14 min walk
  • Rogers Place - 15 min walk
  • Royal Alexandra Hospital - 25 min walk
  • Commonwealth Stadium - 26 min walk
  • Kingsway Mall - 38 min walk
  • Citadel Theatre - 1 min drive
  • Winspear Centre - 1 min drive
  • Edmonton City Hall - 1 min drive
  • Alberta Legislature Building - 3 min drive

Getting around

  • Edmonton, AB (YEG-Edmonton Intl.) - 32 min drive
  • Edmonton Station - 14 min drive
  • Central Station - 10 min walk
  • Bay-Enterprise Square Station - 16 min walk
  • Corona Station - 21 min walk

About this property

DoubleTree by Hilton Edmonton Downtown

DoubleTree by Hilton Edmonton Downtown puts you in a great location, within a 15-minute walk of Rogers Place and Edmonton City Centre. Guests can relax at the hot tub, work out at the fitness centre or grab a bite to eat at the restaurant. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. Fellow travellers say good things about the comfortable beds and helpful staff. Public transportation is close by: Central Station is only 10 minutes on foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 255 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room, up to 55 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CAD 28.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Local/corner shop

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Well-lit path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Breakfast costs between CAD 10 and CAD 20.00 for adults, and CAD 8 and CAD 20 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs CAD 28.00 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hyatt Place Edmonton Downtown Hotel
Hyatt Place Edmonton Downtown
Doubletree By Hilton Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel
DoubleTree by Hilton Edmonton Downtown Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel Edmonton

Frequently asked questions

Overall score and ratings

8.0

Very good

8.9/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.5/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jeff, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

2/10 Poor

Bad neighbourhood. Floor level exterior vandalism
Please don’t make the mistake of staying here like I did. I barely could tell that this hotel was even open. I walked through a bunch of street addict looking at smashed windows and vacant floor level shops that are straight up ghetto. When I arrived at the entrance, the sliding door was broke due to vandalism. Used the service entrance and then couldn’t check in due to my room not ready. It was 5:30pm
Devon, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Darren, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Overnight stay
Was good. Parking was ok. Would be nice if included in hotel stay. Good well equipped gym
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Palcer Enterprises Ltd., 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Very nice hotel. Everything was perfect. 10 mintue work to Rogers place
Mark, 1-night trip
Verified Hotels.com guest review