4/10 Fair
16 October 2022
Do not book here, not as advertised
The apartment is in need of repairs. The balcony door isn't hinged so when we tried to open it, it fell in us. It can be pushed open from the outside and with no way to secure the premises,I felt unsafe. My linen had terrible stains. It was extremely hard to walk up all those stairs with luggage and I did not know I needed to do this. You need to pick up keys at another address,which is challenging. The shower doesn't drain so you need to stop your shower to wait for it to drain, and the Dan doesn't work so the floor gets very slippery and you get one key so that's alot of fun to deal with when you have six in your group.Communication was terrible, several emails sent were never answered. I was expected to take out the trash and pay for garbage bags which is odd. Definitely not hotels com standards and wonder why it's on the site
Chris
Chris, 2-night family trip
Verified Hotels.com guest review