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Novotel London Brentford

Photo gallery for Novotel London Brentford

Exterior
Indoor pool
Indoor pool
In-room safe, desk, soundproofing, iron/ironing board
Superior Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board

Overview of Novotel London Brentford

UNESCO Sustainable Travel Pledge

Novotel London Brentford

4.0 star property
4-star hotel with indoor pool, near Griffin Park Stadium

8.6/10 Fabulous

999 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €117
Price available on 18/12/2022
Map
Great West Road, Brentford, England, TW80GP

Room options

About this area

What's nearby

  • Twickenham Stadium - 8 min drive
  • Westfield London Shopping Centre - 18 min drive
  • Kensington High Street - 10 min drive
  • Natural History Museum - 19 min drive
  • Kensington Palace - 12 min drive
  • Royal Albert Hall - 21 min drive
  • Hyde Park - 22 min drive
  • Harrods - 12 min drive
  • Wembley Stadium - 26 min drive
  • Buckingham Palace - 28 min drive
  • Leicester Square - 32 min drive

Getting around

  • Heathrow Airport (LHR) - 19 min drive
  • London (LTN-Luton) - 41 min drive
  • Gatwick Airport (LGW) - 70 min drive
  • London (LCY-London City) - 75 min drive
  • Brentford Station - 7 min walk
  • Kew Bridge Station - 15 min walk
  • Syon Lane Station - 25 min walk
  • South Ealing Underground Station - 15 min walk
  • Northfields Underground Station - 19 min walk
  • Boston Manor Underground Station - 24 min walk

Restaurants

  • The Lord Nelson - 6 min walk
  • Albany Parade - 8 min walk
  • Ealing Park Tavern - 8 min walk
  • Lentil - 10 min walk
  • Ing Thai restaurant - 11 min walk

About this property

Novotel London Brentford

When you stay at Novotel London Brentford, you'll be 4.9 mi (7.9 km) from Westfield London Shopping Centre and 5.9 mi (9.5 km) from Natural History Museum. Guests can take a dip in the indoor pool or grab a bite to eat at Elements, which serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this upmarket hotel. The pool and helpful staff get good marks from fellow travellers.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 202 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room, up to 33 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15 per night)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Local/corner shop

What to do

  • Beach nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (2959 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Elements – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Breakfast costs between GBP 21 and GBP 21 per person (approximately)

Renovations and closures

The following facilities are closed on Sunday, Friday and Saturday:
  • Indoor pool

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 15 per night
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Parking

  • Self-parking costs GBP 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Novotel London Brentford Hotel
Novotel London Brentford
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford

Frequently asked questions

Does Novotel London Brentford offer free cancellation for a full refund?
Yes, Novotel London Brentford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel London Brentford?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at Novotel London Brentford on 18 December 2022 start from €117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel London Brentford?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel London Brentford?
Yes, there's an indoor pool.
Are pets allowed at Novotel London Brentford?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 33 lbs per pet. There's a charge of GBP 15.00 per pet, per night, and there's also a deposit of GBP 15 per night. Service animals are exempt from fees.
Is parking offered on site at Novotel London Brentford?
Yes. Self-parking costs GBP 15 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Novotel London Brentford?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Novotel London Brentford and nearby?
Novotel London Brentford has an indoor pool, a sauna and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near Novotel London Brentford?
Yes, there's an on-site restaurant, Elements. Nearby restaurants include The Lord Nelson (6-min walk), Albany Parade (8-min walk) and Ealing Park Tavern (8-min walk).
What's the area around Novotel London Brentford like?
Novotel London Brentford is a short 7-minute walk from Brentford Station and 3 minutes' walk from Griffin Park Stadium. Travellers say that the hotel is in a great location.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

The lady serving in the bar was very nice and personable but the breakfasts were disappointing for £21 each and they also overcharged me for additional ones I didn’t have.
Andrew, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Seriena, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best nights sleep in ages ,Soundproof room10/10
During a short trip to London i stayed at the Nonotel ,The room was on the 7th floor 708 executive room which was v clean , large bed at the rear of the hotel , and was Absolutely silent, no noises from anything at all and black out curtains , perfect nights sleep. i found the check in process simple i had a small well behaved dog travelling with me , i was charged £15 dog fee although not sure what this is for , she did enjoy the 4 sausages very much though , we had to sit in a separate area away from the buffet to the left of reception which is not an issue , the breakfast staff were very helpful and accommodating. The Breakfast was buffet style and some of the the ban marie food warmers were cold at 9am so my scrambled eggs and mushrooms were cold i did mention to a member of staff , but the breakfast was generally good quality and varied for continental tastes .
jon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dismissive attitude after complaint
The hotel was very clean. There was only one problem. When booking I was suppose to receive a sofa bed. My grandson slept on the floor because there were 2 adults for the room assuming that 2 adults would be sleeping in bed together. The receptionist was very dismissive when I spoke with her. She stated that they had to prioritize accommodate those who had children as we were 2 adults that the price was the same. It wasn’t the price it was the principle. I would never recommend that hotel just based on her dismissive attitude. She never apologized. She just stated “you’re done” after her explanation of my complaint.
Diane, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a delightful stay here. Staff friendly and helpful. Room was beautiful and very comfortable. Will stay here again if in the area.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

THIRUNIRAI, 4-night trip
Verified Hotels.com guest review

6/10 Good

Abdus, 2-night trip
Verified Hotels.com guest review