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Ace Hotel New York

4.0 star property
Hotel with restaurant, near Empire State Building

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ace Hotel New York

Lobby
Front of property
Gift shop
Lobby lounge
Street view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Lift
The price is €208
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(41 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

8.2 out of 10
Very good
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Small)

8.4 out of 10
Very good
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Single)

8.4 out of 10
Very good
(23 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(31 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Partial View (Bunk)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds, Partial View (Bunk)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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Parking available
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (1474)
The price is €182
includes taxes & fees
20 Jan - 21 Jan
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About the area

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Broadway - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy International Airport (JFK) - 52 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 8 min walk
  • Penn Station - 11 min walk
  • 28 St. Station (Broadway) - 1 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • 28 St. Station (Park Av. S) - 7 min walk

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

Ace Hotel New York puts you in a great location, within a short 10-minute walk of 5th Avenue and Empire State Building. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Koloman, which serves breakfast and dinner. Also, Madison Square Garden and Macy's are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 6 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 75 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Koloman – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 40.16 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Parking

  • Self-parking costs USD 75 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Ace Hotel New York
Ace Hotel
Ace New York
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Does Ace Hotel New York offer free cancellation for a full refund?
Yes, Ace Hotel New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ace Hotel New York?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Ace Hotel New York?
Yes. Self-parking costs USD 75 per day.
What are the check-in and check-out times at Ace Hotel New York?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Ace Hotel New York?
No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.
What is there to do at Ace Hotel New York and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Ace Hotel New York?
Yes, there's an on-site restaurant, Koloman.
What's the area around Ace Hotel New York like?
Ace Hotel New York is in Manhattan, a short 1-minute walk from 28 St. Station (Broadway) and 6 minutes' walk from Empire State Building. Travellers give top marks for the hotel's prime location.

Ace Hotel New York Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

tara, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ace Hotel is superb
Excellent hotel and great staff.
John, 6-night business trip
Verified Hotels.com guest review

4/10 Fair

Dust dust dust! Like just clean the room
The room was filthy and I was too tired to say something. The dust was disgusting like dust the sliding door Needed to call at 8 am for a bath stop for the drain took 1/2 to get to me and I had to leave for my appointment. Last time I will stay at the ace as it's been my go to throughout the yrs
stacy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay at the ACE, and a particular thank you to Freddy for his impeccable personal customer service. Excellent room, spacious and fun. Plus the best cup of coffee in New York in the hotel lobby cafe. Will absolutely be coming back again for my next city stay.
John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay. Location is good was able to walk to Times Sq and Bryant Park. Lobby was always busy. Bar was great. Easy to get an uber. Staff super nice. Will def return.
Kiosa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Will stay again!
Great location, really cool vibe
Sandra, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The room isn’t the cleanest, the shower was the worse !!!! I’ve never seen a shower head with the power of a New York fire hydrant in the Bronx. The smoke detector went off due to the steam from the bathroom. The lighting was very dark and horrible in the room. The mattress was bad the pillows was like a cotton ball. That’s not a compliment my neck had more support on the subway
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

One good night
I enjoyed my stay, and the front desk, particularly the Italian (I think) gentleman was extremely helpful. Funky, hip place for sure. Lobby was really dark, but again, hip. Bed felt a bit small, and made noise when I moved, but overall comfortable.
Bruce, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Courtney, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lance, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Bad service
Was yelled at by bell hop after asking to retrieve something from baggage held in storage. Did not fully hear his statement, asked a question, and he aggressively responded “you have to listen to me, you’re not hearing me”. Once checked in, it was extremely small (smaller than advertised) and smelled like spilled beer. Do NOT waste your money.
Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Theresa, 3-night trip
Verified Hotels.com guest review

6/10 Good

Roger, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

María G, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Some basic details would have helped this hotel go from a very marginal experience to better. The first would be some sound proofing- we stayed on the 12th floor and could hear every street noise because the windows were old and not sound proofed. The second would be the condition of the elevators. With every trip up or down, the elevators grind and clink and there is a real fear ofbeing trapped. Finally, the "gym" was VERY hot and they had a peloton tread- while nice, required a code, was very rarely able to be connected to the internet, or working.
laura, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Richard, 4-night trip
Verified Hotels.com guest review

6/10 Good

just ok
Hotel was clean and staff were great but our room on the 12th was stifling hot the whole stay. They gave us a fan but it didn't help and windows only opened slightly.
Michael, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Room was never cleaned. Air didn’t work and it was 83 in the room. Phone didn’t work to call front desk.
Nathan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

thomas, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Dean, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Don't stay at the Ace if you like being warm
No heat or hot water during my two night stay. When I called back to discuss, the manager was very rude and unhelpful. I am going to seek refund from my bank.
Michael, 2-night family trip
Verified Hotels.com guest review