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Atlantic El Tope

Photo gallery for Atlantic El Tope

Aerial view
Outdoor pool
Outdoor pool
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Atlantic El Tope

Atlantic El Tope

4.0 star property
4-star hotel in Puerto de la Cruz with outdoor pool and restaurant

8.0/10 Very good

413 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Calzada Martianez, 2, Puerto de la Cruz, Tenerife, 38400

Room options

About this area

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 38 min drive
  • Tenerife (TFS-Tenerife South) - 59 min drive

Restaurants

  • Tasca Barossa - 2 min walk
  • El Camino - 2 min walk
  • Royal - 4 min walk
  • Bambi - 5 min walk
  • Indian Crown - 5 min walk

About this property

Atlantic El Tope

Enjoy your visit to Puerto de la Cruz with a stay at Atlantic El Tope. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant Buffet, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a poolside bar, a fitness centre and a snack bar/deli. Fellow travellers say good things about the helpful staff and location.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Tennis
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1969
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • 2 outdoor tennis courts

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Hand-held shower heads
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height bed
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Dining

Restaurant Buffet – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Safes in guest rooms can be used for EUR 2.50 per day

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p><p>A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.</p> <p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

Gran Hotel El Tope Puerto de la Cruz
Gran Hotel El Tope
Gran El Tope Puerto de la Cruz
Gran El Tope
Gran Hotel El Tope Tenerife/Puerto De La Cruz
Hotel El Tope Puerto de la Cruz
El Tope Puerto de la Cruz
El Tope
Hotel El Tope Tenerife/Puerto De La Cruz
Hotel El Tope
Atlantic El Tope Hotel
Atlantic El Tope Puerto de la Cruz
Atlantic El Tope Hotel Puerto de la Cruz

Frequently asked questions

Does Atlantic El Tope offer free cancellation for a full refund?
Yes, Atlantic El Tope does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Atlantic El Tope?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Atlantic El Tope?
Yes, there's an outdoor pool.
Are pets allowed at Atlantic El Tope?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Atlantic El Tope?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Atlantic El Tope?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at Atlantic El Tope?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (10-min walk) is nearby.
What is there to do at Atlantic El Tope and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Atlantic El Tope?
Yes, Restaurant Buffet offers international cuisine. Nearby restaurants include Royal (4-min walk), Bambi (5-min walk) and Indian Crown (5-min walk).
What's the area around Atlantic El Tope like?
Atlantic El Tope is a short 1-minute walk from Orotava Valley and 10 minutes' walk from Lago Martianez Swimming Pools. The local area is walkable and popular for its beaches.

Reviews

8.0

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

7.5/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Stunning views from the hotel bedroom. Very convenient for our visit to Puerto de La Cruz.
Lionel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

El Tope hols
It’s was a nice stay overall. The food were delicious and the staffs are very friendly. Our room is always clean. The location is not bad it’s about 15 minutes going to the beach and around 8 minutes to the grocery inside a small shopping mall. It’s also near some small local restaurants. Going back to the hotel is uphill. It’s a struggle if you’re not very fit, me and my wife always have to stop halfway to catch our breath. In the room there’s no kettle provided and you have to rent the safety box. We booked our holiday from 5-10 September 2022 which is after summer break surprisingly it’s still a little bit busy. I would like to mention Isabel from front desk as she’s very friendly and helpful all the time
Room 221
The view from the garden
The view from room 221 sunrise
Room 221 balcony with sea view
Richard, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Good Hotel, from Staff, Cleanest, location.We really love this Hotel.I recomended and we will stay again..
Vilma, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay with access to much of Puerto de la Cruz just by walking. We had to buy our own shampoo/conditioner though because the provided wasn't great.
Rebecca, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

yixia, 3-night trip
Verified Expedia guest review

8/10 Very good

Miroslaw, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel . Love it
Nelson, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

All staff I spoke to were really friendly and helpful. I really liked the pool area as it gets sun for a large part of the day unlike some of the other hotels in the area. You also have a magnificent view of Mount Teide from the sun loungers! There are nice views out towards the sea from the other side of the hotel which I enjoyed from my balcony. I was there in February and the hotel was busy but still did not feel crowded which I really appreciate as a solo traveller. There is free parking at the front of the hotel and an amazing little tapas restaurant (El Camino) only 2 minutes walk away (if you chose not to eat in the hotel). If you want a relaxing place but still close to the tourist attractions then I recommend El Tope.
Charlotte, 4-night trip
Verified Expedia guest review

6/10 Good

Better options out there!
Extremely bare bones room although it was spacious! I had a small corner deck and large window that took a whole wall so I was excited about all the daylight. The view however was that of what looked to be a garbage dump. Being in the second floor with easy access and a very dodgy , dark hallway directly down from me I didn’t feel overly safe. I asked to upgrade to a higher floor but they would have to charge me ten more euros a day. I felt for that rate I would go elsewhere which was a great decision. Much better value for money where I’m at now ( puerto palace). So if you stay I would highly recommend the main tower… spend the extra money for the sea views. On a positive note, Stephanie at the front desk was superb!!!
Celisha, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superior room with wrap around balcony
Lovely hotel with amazing views in a great location. Only downside is the walk back up but thats what you get if you want a view. There are stairs with lots of stopping spaces though if needed. Great selection for breakfast aswell.
Georgie, 3-night trip
Verified Hotels.com guest review