6/10 Good
21 September 2023
Lovely staff but gone downhill
We've stayed here many times. We always have a suite and were given the same one we had last visit 10 months ago.
As ever the staff are lovely and very hard working. The chef on grill duty is a great guy and very welcoming.
However it's disappointing to see its gone downhill. Young male guests smoking cannabis in their rooms (I did ask for hotel security to intervene) stinking the corridor out.
The ac in our room was leaking and obviously had been for a while. It got fixed, the large hole in the bottom of the bathroom door that should have been covered by a vent roughly 300mm x 150mm was left unfinished. The bath was chipped and the screen was rough.
I no longer think it's good value for money. It's not a business hotel anymore.
Frank
Frank, 7-night trip
Verified Hotels.com guest review