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Reviews

9.2

Superb

9.4/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Really loved this hotel staff very helpful and friendly. Pool area lovely very clean and the rooms were cleaned regularly and really spacious. Would recommend this hotel
Elizabeth, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great boutique hotel, helpful friendly staff. Breakfast buffet was a bonus!
Sarah, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chilled hotel, super friendly service, great food.
8-night trip
Verified Hotels.com guest review

8/10 Very good

A very pleasant small hotel. Close to some good, authentic restaurants.
Diana, 5-night romance trip
Verified Ebookers guest review

10/10 Exceptional

The staff were excellent, in particular Julie was an angel as she helped us through an unexpected situation. Our only negative was that the room we had was located right next to the reception area which at times people gathered at night and was loud. The grounds were clean and the amenities comfortable. Easy walking to all areas of Las Americas.
James, 5-night romance trip
Verified Expedia guest review

6/10 Good

Vanilla garden OK but not great value for money
Location of the hotel is good if you like this kind of mass tourism resort. The place is more like blackpool with sun than tenerife. The hotel is rather small which in my opinion is great as I dont like massive resort type hotels. The common areas are quite nice but rooms are a bit dated. Bedsheets / Towels are old and worn. Some basics like tissue box on night stands were not offered.The next door hotel was doing renovation works which cannot be avoided but it was quite disruptive especially early mornings. No lift which is OK for low ruse but take it into account when you ll need to drag your luggage up. Food wise typical buffet with daily variation but dont expect typical or high quality cuisine. Staff is very hard working and super friendly. All in all bot great value for money (at least not when we went beginning of january). Adult only was quite good no kids running or screaming around. We stayed in 5***** for that rate but then npt in Jan and not south Tenerife.
Christian, 5-night trip
Verified Hotels.com guest review

6/10 Good

Expensive week away
Went with such high expectations for the price of this hotel but didn’t live up to my thoughts , too far from beach , not enough sun round the pool lots shaded bits , food average, comfortable bed but hard pillows, no atmosphere at bar, and I would always check charges lots mix ups on room charge , also get charged to change pool towels !! The gala dinner was disappointing maybe it’s my taste but 3 out 4 of us agreed wasn’t great ! So sorry won’t return
Margaret, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely but not quite for a adults only hotel
Paid the staff at the property but wasn’t advised to pay in euros because it would heave been cheaper. Paid a extra £50 on the asking price 😡 Very beautiful place with lovely and friendly staff. Not much sun at the pool people fighting for beds around the pool side. Drinks were overpriced where you can get them cheaper over the road. 3 nights of distributed sleep due other people
Stuart, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

No spacious rooms, large balcony with drying rack that came out from the wall, useful for drying and airing beach towels and beachwear. Huge comfortable bed with super comfortable pillows.
Niall, 5-night trip
Verified Expedia guest review

8/10 Very good

Angie, 6-night trip
Verified Hotels.com guest review