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The Ritz-Carlton, Abama

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On the beach, free beach shuttle, sun-loungers, beach umbrellas
On the beach, free beach shuttle, sun-loungers, beach umbrellas
7 outdoor pools, pool cabanas (surcharge), pool umbrellas
7 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of The Ritz-Carlton, Abama

The Ritz-Carlton, Abama

5.0 star property
Guia de Isora beachfront hotel with spa, free beach shuttle

9.0/10 Superb

472 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
The price is €423
Price available on 11/08/2022
Map
Calle María Zambrano, 2, Carretera General Tf 47 Km 9, Guia de Isora, Tenerife, 38687
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 2 poolside bars
  • Full-service spa
  • 7 outdoor pools
  • Free beach shuttle
  • 7 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Fanabe Beach - 21 min drive
  • El Duque Beach - 22 min drive
  • Puerto Colon Marina - 20 min drive
  • Siam Park - 21 min drive
  • Playa de las Américas - 32 min drive
  • Las Vistas Beach - 25 min drive
  • Los Cristianos Beach - 30 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 33 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 62 min drive
  • La Gomera (GMZ) - 130 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle
Map

About this property

The Ritz-Carlton, Abama

At The Ritz-Carlton, Abama, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus activities such as scuba-diving, snorkelling and surfing/body boarding are nearby. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, Ayurvedic treatments and hydrotherapy. Offering a poolside location, M.B serves Spanish cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 poolside bars, a bar/lounge and a 24-hour fitness centre. Fellow travellers like the pool and helpful staff.

Languages

Catalan, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 459 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 5:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Half board inclusive rate plans include breakfast and dinner for 2 adults only.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Children's club*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–11:00 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On the beach
  • Free beach shuttle
  • Tennis
  • Golfing
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 13 meeting rooms
  • Co-working spaces
  • Conference space (16146 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Communal living room
  • 24-hour fitness centre
  • 18 holes of golf
  • 7 outdoor pools
  • Designer shops on site
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Hot tub
  • 7 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanities
  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar in bath
  • Transfer shower

Languages

  • Catalan
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Spa

The Ritz-Carlton Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Dining

M.B – This poolside fine-dining restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). 2-star Michelin rating. Reservations are required.
Abama Kabuki – Overlooking the ocean and golf course, this fine-dining restaurant specialises in Japanese cuisine and only serves dinner. 1-star Michelin rating. Reservations are required. Open selected days.
El Mirador – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Txoko – This restaurant is located by the pool. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Verona – This family restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 181 per vehicle (roundtrip. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 150 per pet, per week

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Ritz-Carlton Abama Hotel Guia de Isora
Ritz-Carlton Abama Guia de Isora
Ritz-Carlton Abama
The Ritz-Carlton, Abama Hotel
The Ritz-Carlton, Abama Guia de Isora
The Ritz-Carlton, Abama Hotel Guia de Isora

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.3/10

Amenities

9.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Write a review

8/10 Very good

Rachel, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Nancy, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gareth, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible terrible service! The staff in the main lobby do not know what they are doing. We waited over 30 mins to be asked if we wanted a drink, we were sat at table right in front of the bar. When the drinks came they were wrong. We ordered some food. The food came before the correct drinks came. In total we waited over one hour for our drinks. This service continued through our stay. Also we had made some changes prior to travelling to the hotel this had all been agreed by the hotel. When checking in they had no notes about this and it took a long time for them understand the changes. We were never noticed that the restaurants were very busy and we needed to book early so it was disappointing to not be able to eat out at in the hotel restaurants when we wanted to. The staff didn’t seem to know basic information, I asked reception where the gift shop was. The lady explained how to get there with a buggy and off I went straight away to find it was closed! Why not tell me that when giving me directions? House keeping was very inconsistent sometimes we would get water, sometimes they would give us enough towels, sometime they would give us toilet paper. One evening my daughter spilt a drink on the bed it soaked through. It was the evening and We were on our way out so I took the duvet and left it over the table on our balcony. I informed housekeeping when we returned at 11pm the duvet was freaking Cold outside and no had put a new one on the bed. Many more disappointments
Danielle, 8-night family trip
Verified Expedia guest review

6/10 Good

Giuseppe, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gareth, 1-night trip
Verified Hotels.com guest review

6/10 Good

Liina, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Koen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel away from the crowds.
This is a luxury hotel away from the madness of South Tenerife. It is isolated so a hire car is useful but at least 7 restaurants including a 2 star and a 1 star Michelin restaurant on site mean that if you choose, you can have dinner in a separate establishment each day of the week. The staff were universally very helpful and exceptionally friendly. My only criticism was the internet was sporadic and difficult to connect to in many locations. Would we go back...absolutely!!
John, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Too many issues to count
Horrible customer service with exception of housekeeping and wonderful restaurant staff service, not what I'd expect of a Ritz Carlton brand. Had reservation wrong despite multiple emails to confirm date changes, initial greeting was rude, getting restaurant reservations was like pulling teeth, issue at kids club with no apology from management for any of our multiple issues, so disappointing and would not repeat. Loud music from their lobby performers keeping my children up at night. What 5 star hotel does not provide baby soap/shampoo, they charge 25.00 for it in the gift shop instead, kids sunscreen for 30.00.
7-night trip
Verified Hotels.com guest review