Cleopatra Palace Hotel

Photo gallery for Cleopatra Palace Hotel

Primary image
On the beach, white sand, beach bar
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Cleopatra Palace Hotel

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Cleopatra Palace Hotel

4.0 star property
Upmarket beachfront resort with outdoor pool, near Los Cristianos Beach

8.8/10 Fabulous

990 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €181
Price available on 09/10/2022
Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Beach club on site
  • Children's pool
  • Beach bar
  • Pool bar
  • 24-hour room service
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Television
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Los Cristianos Beach - 15 min walk
  • Siam Park - 30 min walk
  • Playa de las Américas - 3 min drive
  • Fanabe Beach - 8 min drive
  • El Duque Beach - 17 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 24 min drive
  • La Gomera (GMZ) - 113 min drive
  • Airport shuttle (surcharge)

About this property

Cleopatra Palace Hotel

4-star family-friendly resort near the airport
You can look forward to a round-trip airport shuttle, a beach bar and a poolside bar at Cleopatra Palace Hotel. Active travellers can enjoy volleyball, Pilates and cycling at this resort. For some rest and relaxation, visit the sauna. Aerobics classes and yoga classes are offered at the gym; Cleopatra Palace Hotel also has a terrace, shopping on site and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a library.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, tennis courts and a beach club on site
  • A reception hall, free newspapers and scooter hire
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Cleopatra Palace Hotel have thoughtful touches, such as 24-hour room service and Laptop workspace, in addition to amenities, such as complimentary wireless Internet access and air conditioning.
Extra amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Balconies, childcare services and daily housekeeping

Languages

English, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 431 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle (available on request)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Beach club (surcharge)
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Volleyball
  • Scooter/moped hire
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Sailing nearby
  • Surfing/body boarding nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1996
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • Fitness centre
  • An outdoor pool
  • Sauna

Accessibility

  • Wheelchair accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • English
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel
Cleopatra Palace Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

Does Cleopatra Palace Hotel offer free cancellation for a full refund?
Yes, Cleopatra Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cleopatra Palace Hotel?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Cleopatra Palace Hotel on 9 October 2022 start from €181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cleopatra Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cleopatra Palace Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Cleopatra Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cleopatra Palace Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Cleopatra Palace Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Cleopatra Palace Hotel?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Cleopatra Palace Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , pilates and volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a sauna and a fitness centre.
Are there restaurants at or near Cleopatra Palace Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Taurus (4-min walk), Mom's Kebab & Pizza (4-min walk) and Amina (5-min walk).
Does Cleopatra Palace Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Cleopatra Palace Hotel like?
Cleopatra Palace Hotel is a short 6-minute walk from Las Vistas Beach and 13 minutes' walk from Playa de las Américas. Travellers love the resort's prime location.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Perfect relaxation
The most relaxing holiday we have ever had. The room with plunge pool and large balcony was just perfect. We ate out at the many restaurants close to the hotel and spent the majority of our time on the balcony of the hotel room. We will definitely return and would highly recommend the room with pool. A bit more expensive but worth every penny.
John, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always Excellent
Had a great time! Stayed here on numerous occasions and we have never been let down!!! Always friendly, welcoming and comfortable! Perfectly situated in Las Americas for everything! Breakfast is simply ama8!zing!!! Looking forward to our next stay already!!! Thank you!!!
Gerard, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Subaan, 6-night trip with friends
Verified Hotels.com guest review

6/10 Good

Everything was okay without service.
Well, Hotel was nice, condition is okay. But, I didn’t understand why they haven't service like a 4 star or higher. I drunk coctails like a juice or lower quality. They give me room with bad smell and I request to breeze room and spray some freshener. But, they didn't. I asked even 2 times and aecons time they wrote down to the book and told me exactly will do this time. But, 👎(( To be honest I love hotel concetp but service under the zero. Yes, they greeted me with shampagne in the reception.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would highly recommends this hotel lovely staff
Maria, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

5/5 would stay here again
Amazing hotel with staff that go above and beyond. Lovely facilities and excellent location. Would definitely stay here again
Emma, 6-night trip
Verified Hotels.com guest review

6/10 Good

Noisy and very uncomfortable.
The standard room was overlooking the kitchen area and very noisy from 6:00 to 23:00. And there was continual noise from Hard Rock Cafe. One mattress was not fit for sleeping. Asked for it to be changed and their solution was adding a mattress topper! Useless !
Deborah, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel great facilities great location great breakfast
geraldine, 7-night trip
Verified Hotels.com guest review