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Alexandre Hotel Gala

4.0 star property
4-star hotel with spa, near Siam Park

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Alexandre Hotel Gala

Photo gallery for Alexandre Hotel Gala

2 outdoor pools, pool loungers
Exterior
Family Room
Restaurant
Reception

Overview of Alexandre Hotel Gala

7.8

Good

Property highlights

  • Bar
  • Spa
  • Gym
  • Free WiFi
Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Self parking
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
  • Massage/treatment rooms
For families
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Club Alexandre Superior Room

Club Alexandre Superior Room

Club Alexandre Superior Room

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

About this area

What's nearby

  • Heart of Arona
  • Siam Park - 15 min walk
  • Fañabe Beach - 35 min walk
  • Playa de las Américas - 7 min drive
  • Las Vistas Beach - 4 min drive
  • Los Cristianos Beach - 7 min drive
  • El Duque Beach - 11 min drive
  • Golf del Sur Course - 13 min drive
  • La Tejita Beach - 21 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 18 min drive
  • La Gomera (GMZ) - 115 min drive

Restaurants

  • McDonald's - 4 min walk
  • Papagayo Beach Club - 6 min walk
  • Monkey Beach Club - 8 min walk
  • Royal Garden Restaurant - 5 min walk
  • Restaurante Pizzeria la Bruschetta - 3 min walk
Map

About this property

Alexandre Hotel Gala

When you stay at Alexandre Hotel Gala, you'll be within a 10-minute drive of Siam Park and Fañabe Beach. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or hydrotherapy. Other highlights at this upmarket hotel include 2 outdoor pools, a poolside bar and a health club.

All-inclusive

All-inclusive room rates at Alexandre Hotel Gala are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Czech, Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 308 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from noon until midnight
  • Express check-in available
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in
  • Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Archery
  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (323 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)
  • Safes in guest rooms can be used for EUR 2.10 per day

Parking

  • Covered self-parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a negative PCR COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Hotel Gala Tenerife Arona
Hotel Gala Tenerife
Gala Tenerife Arona
Hotel Gala Tenerife
Alexandre Hotel Gala Hotel
Alexandre Hotel Gala Arona
Alexandre Hotel Gala Hotel Arona

Frequently asked questions

Does Alexandre Hotel Gala offer free cancellation for a full refund?
Yes, Alexandre Hotel Gala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Alexandre Hotel Gala?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Alexandre Hotel Gala?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Alexandre Hotel Gala?
Sorry, pets aren't allowed.
Is parking offered on site at Alexandre Hotel Gala?
Yes. Self-parking costs EUR 10 per day.
What are the check-in and check-out times at Alexandre Hotel Gala?
You can check in from noon - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in is available.
What is there to do at Alexandre Hotel Gala and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Alexandre Hotel Gala also has a health club and spa services, as well as an arcade and a garden.
Are there restaurants at or near Alexandre Hotel Gala?
Yes, there's an on-site restaurant.
Does Alexandre Hotel Gala have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Alexandre Hotel Gala like?
Alexandre Hotel Gala is in the heart of Arona, a short 15-minute walk from Siam Park and 4 minutes' walk from Veronicas Strip.

Reviews

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent hotel
This hotel was an excellent stay. The rooms were incredibly clean, staff was very friendly the food was nice it was a great hotel for our stay really pleased with this experience.
Benjamin, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Shabneez, 5-night trip
Verified Expedia guest review

2/10 Poor

Just returned from 4 night stay here upon arrival then made to additional room fees not mentioned in original booking. Food repetitive like school canteen. Staff slow to serve in the bars, reception and restaurant. This was ment to be a relaxing first time break in Tenerife nothing more than a nightmare. Don't stay here look elsewhere
Adrian, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Chris, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice surprise find
Could not fault the stay we had here. Food was excellent. Cleaning was fist class. Staff were attentive. The pool bar was very good. Would stay again.
Richard, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dylan-Kai, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great vacation! I recommend this hotel. Food was great, you can find anything you like, lot of vegetables, different kind of meat, seafood, pasta, cakes, ice cream. We were enjoying also bar, refreshing sangria, mojito, beer was good(we are from a beer country). There might be queues on bar, but we have never waited more than couple minutes. When the hotel is full you wait longer on your drinks in restaurant too, but we are not blaming staff, they were working really hard. Just across the street from nice beach.
Barbara, 7-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel just bar staff a bit slow to serve your drinks as they like to talk to each other
Peter, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Excellent location near the beach (although rooms facing the main street are suffering from the surrounding noise). Good quality of facilities and amenities. Good food, and excellent staff (reception, animation, restaurant)
Ana Maria Ojeda, 9-night family trip
Verified Expedia guest review

6/10 Good

Steven, 10-night trip
Verified Expedia guest review